--- description: Review of Kenko Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kenko | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [Kenko](/software/419113/bookee) # Kenko Canonical: https://www.softwareadvice.co.nz/software/419113/bookee Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/419113/bookee?page=2) > Kenko is an AI-powered marketing, and booking platform built specifically for fitness studios that want to grow consistently without adding more manual work. Running a studio today requires more than just managing schedules. Studios need strong online visibility, fast lead response, automated follow-ups, and retention workflows…all working together. Most booking software handles scheduling but leaves marketing and growth disconnected. Kenko AI solves this by combining AI-driven marketing automation with a premium studio management platform in one unified system. We help studios get discovered first. With personal growth experts, you can continuously optimize your Google Business presence while AI-powered workflows run SEO improvements, engagement campaigns, and automated lead nurturing in the background. Once leads start coming in, Kenko converts and retains them through: - Automated lead response to prevent missed inquiries - Personalized messaging workflows across the customer lifecycle - Retention signals that identify at-risk members early - Integrated booking, payments, and membership management Kenko also provides fully branded mobile apps that reflect each studio’s identity. These apps give members a seamless way to discover classes, book sessions, manage memberships, and achieve goals while engaged, while reinforcing the studio’s brand in their daily routine. The result is franchise-level marketing consistency, stronger conversion rates, and improved member retention—without adding operational complexity. Kenko combines AI automation with real human growth support so studio owners can stay focused on coaching and community while the system handles growth. > > Verdict: Rated **4.5/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 75 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kenko ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bosnia & Herzegovina, Botswana, British Virgin Islands, Bulgaria and 131 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Business Coaching - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Certification Tracking - Chat/Messaging ## Integrations (11 total) - Adyen - Amazon Pay - ClassPass - Google Analytics 360 - Google Calendar - Kisi - Mailchimp - Razorpay - Stripe - Zapier - Zoom Events and Webinars ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) - [Salon Software](https://www.softwareadvice.co.nz/directory/4710/salon/software) - [Yoga Studio Software](https://www.softwareadvice.co.nz/directory/4544/yoga-studio/software) - [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software) - [Sports League Software](https://www.softwareadvice.co.nz/directory/4434/sports-league-management/software) ## Alternatives 1. [TrueCoach](https://www.softwareadvice.co.nz/software/164749/truecoach) — 4.8/5 (838 reviews) 2. [Mindbody](https://www.softwareadvice.co.nz/software/188104/mindbody) — 4.0/5 (2993 reviews) 3. [FitBudd](https://www.softwareadvice.co.nz/software/436748/fitbudd) — 4.6/5 (407 reviews) 4. [Everfit](https://www.softwareadvice.co.nz/software/369274/everfit) — 4.8/5 (382 reviews) 5. [My PT Hub](https://www.softwareadvice.co.nz/software/34714/my-pt-hub) — 4.6/5 (3197 reviews) ## Reviews ### "Best customer care\!" — 5.0/5 > **dana** | *12 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Excellent Customer support\! Immediate response with a live person or an actually useful Chatbot. Easy to use, with a truly intuitive setup and workflow. Affordable plans and tailored plans with perks to fit my studio size. A great deal\! > > **Cons**: Onboarding from my previous system has been challenging\! I feel a studio or teacher just starting without a previous system would be a great fit. > > I have only been with them for a month so far, but the support is phenomenal\! Training my staff is easy. Set up is intuitive and quick. My website looks great\! I had to do a lot of the backend setup with my integrations, like Stripe, Zoom, and Google Workspace, but it's worth it, and the same with other providers. ----- ### "A Strong CRM Partner for Boutique Fitness" — 4.0/5 > **Flaminia** | *16 June 2026* | Sports | Recommendation rating: 8.0/10 > > **Pros**: The platform is highly responsive, with proactive follow-ups to ensure we're making consistent progress. The team is genuinely open to feedback and receiving suggestions for improvement to feedback to their central teams. From a usability standpoint, the interface is intuitive and easy to navigate, and we've received a great deal of positive feedback from our clients on the app's aesthetics — always a plus in the boutique fitness space. In terms of value for money, the package goes beyond a standard CRM. The inclusion of Google SEO support — with monthly performance tracking and actionable best practices — makes it a well-rounded tool for growing our online presence. Finally, their deep expertise in the boutique fitness industry was invaluable when we were just starting out. Having a partner who understood our niche from day one made the onboarding process significantly smoother. > > **Cons**: While the platform covers the essentials well, greater flexibility in personalizing the app and overall client experience to better reflect our studio's specific needs would be a welcome addition — particularly for fixes that are straightforward to implement on the backend. On the support side, a more proactive approach to identifying and resolving recurring bugs would go a long way. When the same issue surfaces multiple times, we'd love to see the team get ahead of it rather than waiting for us to flag it again, helping prevent the same disruptions from affecting our operations repeatedly. As the platform has only recently expanded into Italy, we did encounter some limitations around translations and the ability to accommodate country-specific requirements — such as local regulations. Understandable given the early stage of their Italian rollout, but something worth flagging for studios operating in the market. > > A reliable and well-rounded CRM that has genuinely supported our studio's growth, backed by strong industry knowledge and a responsive team. As they continue to expand into new markets like Italy, addressing localization needs alongside greater customization flexibility and more proactive bug management will take this platform from very good to truly exceptional for boutique fitness studios worldwide ----- ### "Horrible experience -\> on paper they have all the features, the execution is BUGGY at every step and is losing us money and time" — 1.0/5 > **Andrei** | *5 November 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Sales was a great experience. On paper, they have great features, similar to momence and other competitors, at a considerably better price. Really love the feature of having the website done through Kenko, and having the schedule integrated through the website (and of course our branded mobile app). > > **Cons**: Bugs everywhere -\> let me tell you about some of the bugs we faced, and especially how they cost us a lot of money and time. I have never experienced such a bad product experience. I will completely ignore the small bugs, but letting you know what we faced in a only a few months that led to money and time wasted. 1. Recurring payments not being completed not working. We noticed after a period that some customers were having their memberships renewed, without any payment even being attempted. Literally they allowed us to not have any visibility of any missed payment, and they allowed our customers to keep coming to class without their automatic payment being completed. We spent weeks working this out with them, use cases, examining different bugs as part of this, thought it's fixed, whoops -\> appears again. Nobody tells us, we somehow notice we're missing payments\! 2. Discount codes created to only work for the first month of a recurring membership -\> the discount is applied not only in the first month, but then again applied in the second month\! We raise this as a bug, they say they are working on it. One month later, discount is applied AGAIN. Absolutely horrible, applying discounts to out clients when there should be no discount, month after month, with a useless team. 3. We noticed people with expired memberships were still allowed to book classes AFTER their expiry date. Literally allowing people to come for free, leading to us losing money. 4. Their teacher pay feature is full of bugs -\> if you use it, great chance you'll be losing money Not to mention some key features were designed by people with no knowledge of how studios work. The key product in any studio is a recurring membership. Imagine this is a monthly recurring. Their membership is designed so that it doesn't allow our customers to book classes in the future, if it's in the next iteration of their membership\! So imagine my membership is renewing tomorrow -\> literally doesn't allow our loyal customers to book classes in a few days, and you have to wait for the renewal to first happen. What?\! > > Worst thing ever. On paper, they have all the features. Sales was great, onboarding was nice, people we interact with are nice, our success manager is nice. Product management and development -\> as a previous product manager, never had a product experience so bad. Wasting so much time almost daily having to raise bugs, trying to stay on top of all these bugs. And the worst part is that these aren't little bugs that don't impact anyone -\> these are bugs that are impacting potentially hundreds of monthly payments, that lead to us STRESSING a lot and potentially losing financially due to their buggy app. If you don't see this review edited soon, it means I have moved over to a different provider -\> I'd rather go through the hassle of migrating again than go through bad product crises every 1-2 weeks (and it's been like that for a few months now, since we switched over). ----- ### "Excellent support" — 5.0/5 > **Catherine** | *5 June 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The client support is amazing from start to finish\! When I had a question, if they didn't know it, they would always come back at our next meeting with answers. > > **Cons**: Migration itself was a little rough. But they are still helping tremendously\! The credits and financial information did not transfer as smoothly as hoped, but they are doing everything to fix it. > > The support and what you get is clear at the start and not over-stated. I had tried to migrate before and many things that I was "sold" on, was not truly available when it came down to it. ----- ### "all around platform and support" — 4.0/5 > **Lydie** | *9 May 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: team and novelty and client support, 3 different support teams for marketing, onboarding and google\! I still need you\! you need a social media team.....xtra.... > > **Cons**: high price.....6k a year to 400 bucks my other one. complicated app website kenko site. the client site with the calendar showing the improvement and motivation needs to go AWAY\!\! no need no motivation....clients just want to see calendar and book. this thing takes too much space...remove it please just put weekly calendar. > > good and great with 3 different support teams for marketing, onboarding and google\! I still need you\! you need a social media team.....xtra.... ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/419113/bookee?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/419113/bookee) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data