--- description: Review of Guesty Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Guesty | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/4545/vacation-rental/software) > [Guesty](/software/418418/guesty) # Guesty Canonical: https://www.softwareadvice.co.nz/software/418418/guesty Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.nz/software/418418/guesty?page=2) > Guesty is the world’s \#1 AI-powered vacation rental software for short-term rental hosts, built to help you scale with less effort. Trusted by operators managing 500K+ properties, the Guesty Distribution Hub™ gives you best-in-class connections with real-time sync to Airbnb, Vrbo, Booking.com, and 60+ channels. You can then manage all bookings and messaging from one place thanks to the Multi-Calendar and Unified Inbox. Whether you’re a host getting started with Guesty Lite or a manager scaling a complex portfolio with Guesty Pro or Guesty Enterprise, you’ll find the tools to grow smarter and faster. On average, most users see a 33% revenue boost in their first year. With 300+ new features every year, Guesty is at the forefront of innovation with a range of AI tools. The Guesty PriceOptimizer™ drives revenue, Guesty ReplyAI™ speeds up your communications, and GuestyPay Protect™ protects you from fraud. And there’s so much more. Explore all you can do with Guesty at guesty.com > > Verdict: Rated **4.4/5** by 480 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 480 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - 1099 Preparation - API - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Analytics - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management ## Integrations (45 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 30 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Related Categories - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) - [Motel Software](https://www.softwareadvice.co.nz/directory/3968/motel/software) - [Campground Management Software](https://www.softwareadvice.co.nz/directory/4362/campground-management/software) - [Property Management Accounting Software](https://www.softwareadvice.co.nz/directory/125/accounting-software/software) - [Property Management Apps Software](https://www.softwareadvice.co.nz/directory/1662/management-apps/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1597 reviews) 2. [DoorLoop](https://www.softwareadvice.co.nz/software/449921/DoorLoop) — 4.8/5 (710 reviews) 3. [Jurny](https://www.softwareadvice.co.nz/software/347134/jurny) — 4.5/5 (45 reviews) 4. [Buildium](https://www.softwareadvice.co.nz/software/1154/buildium-property-manager) — 4.5/5 (2234 reviews) 5. [ResMan](https://www.softwareadvice.co.nz/software/422601/ensoware-resman) — 4.6/5 (602 reviews) ## Reviews ### "I'm a Guesty Fan\!" — 5.0/5 > **Tasha** | *30 June 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Make it much shorter.What stands out most about Guesty is the people and the platform's commitment to continuous improvement. The team is knowledgeable, responsive, and genuinely invested in your success — they feel like partners, not just support staff. On top of that, the product evolves consistently, with updates that clearly reflect real user feedback. In a fast-moving industry, having a software partner that keeps pace makes a real difference. > > **Cons**: The platform moves fast, which is one of its strengths — but occasionally that momentum means new features ship before the foundation is fully solid. Bugs do surface from time to time, and it can feel like the focus on building new things sometimes takes priority over ensuring existing functionality is airtight. A bit more attention to stability and polish would go a long way. > > Over 2.5 years with Guesty, the relationship genuinely evolved into something collaborative. What started as a customer experience grew into a real partnership — I worked closely with the team, provided feedback, shared ideas, and was able to test new features firsthand. The account management team actually listened, which made all the difference. It became a mutually beneficial dynamic where my input shaped the product and their responsiveness shaped my experience. It's a rare thing to feel that kind of connection with a software vendor, and it made the overall experience genuinely wonderful. ----- ### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5 > **BJ** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable. > > **Cons**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed. > > Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals. ----- ### "Worst customer support ever" — 1.0/5 > **EDWARD** | *8 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The software is good but if you have an issue expect no customer support for weeks literally for weeks, you will lose booking and money . > > **Cons**: Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT > > Worst investment ever ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27 May 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Cons**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Honest review from a power Guesty user" — 5.0/5 > **Njål** | *27 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Incredible customer success from Jay and his team. Product that focus on the important features. Higher priced than their competitors but has unmatched quality. We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs. > > **Cons**: There is honestly not a lot of bad things to mention about Guesty. Their focus seem to be switching somewhat to capturing revenue from new add-ons instead of improving existing features. > > Overall, my experience with Guesty has been largely positive. As a short-term rental operator, it has become an essential part of how I run my business day-to-day. The platform offers unmatched integration with OTAs, covering listing distribution, updates, and financial management all in one place. On top of that, Guesty has the best API documentation I've come across, making it an excellent foundation for anyone looking to build custom solutions on top of their PMS. For anyone considering a switch, Guesty is definitely a top contender. I say this as someone who has spent meaningful time with Smoobu, Hostify, Hostaway, and several others. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.nz/software/418418/guesty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/418418/guesty) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data