---
description: Review of Kosmo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kosmo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [Kosmo](/software/418166/kosmo)

# Kosmo

Canonical: https://www.softwareadvice.co.nz/software/418166/kosmo

> Kosmo is a delivery management solution that includes route optimization, smart-dispatching, analytics, and automated customer communications. Real-time driver tracking, proof of delivery, chat, and more features are accessible through the intuitive driver app (available for iOS and Android). 

Kosmo is available globally and its customers operate across multiple countries and industries, from couriers, grocery and meal-pkan, furniture, parcels, pharmacy, flowers and more.

Kosmo allows users to easily filter taks using different parameters such as text (customer name, driver name, order id, items, etc...), time and status. Teams can use Kosmo to communicate internally with drivers, and add different members to collaborate on Kosmo with role-based access. Kosmo analytics allows teams to take data-driven actions, share insight with other teams and improve their delivery performance.

Kosmo charges a monthly subscription based on expected volume. Kosmo offers support via live-chat, email, FAQs and tutorials. Key Accounts will also benefit from a direct support channel on Slack.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kosmo Tech

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Italian, Malay, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- Cash on Delivery
- Communication Management
- Compliance Management
- Cost Tracking
- Customer Portal
- Data Import/Export
- Delivery Tracking
- Dispatch Management
- Drag & Drop
- Driver ETA
- Driver Management

## Integrations (4 total)

- Shopify
- Shopify Collabs
- Shopify POS
- Shopify Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Fleet Management Software](https://www.softwareadvice.co.nz/directory/4558/fleet-management/software)

## Related Categories

- [Fleet Management Software](https://www.softwareadvice.co.nz/directory/4558/fleet-management/software)
- [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software)
- [Delivery Management Software](https://www.softwareadvice.co.nz/directory/3911/delivery-management/software)
- [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software)

## Alternatives

1. [Samsara](https://www.softwareadvice.co.nz/software/51789/samsara) — 4.5/5 (944 reviews)
2. [GSMtasks](https://www.softwareadvice.co.nz/software/136942/gsmtasks) — 4.7/5 (35 reviews)
3. [Elite EXTRA](https://www.softwareadvice.co.nz/software/88789/elite-extra) — 4.7/5 (356 reviews)
4. [Shipday](https://www.softwareadvice.co.nz/software/239651/shipday) — 4.7/5 (29 reviews)
5. [Tookan](https://www.softwareadvice.co.nz/software/59122/tookan) — 4.1/5 (76 reviews)

## Reviews

### "Great Delivery Management Platform that empowers my Logistics Team with greater real time ability" — 5.0/5

> **Sam** | *18 March 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use Interface
Fantastic Support (especially by \[sensitive content hidden\]) 
Good Set of API for customization and integration
Shopify Ready Integration
Region based Solution (scalable for overseas)
> 
> **Cons**: Driver App currently is too simplistic (but stable) . Hopefully Kosmo can enhance and provide the ability to add in features where we can a) "dynamically add our custom fields" to Proof of Delivery Form b) Allow Drivers to change their route so that the real time tracking at customer end is much more accurate c) Indicate that they are on break stop d) Messaging \>\> These will allow customers + dispatcher to understand the driver situation better.
> 
> Kosmo's team was great in helping us evaluate the product.
They were patient during the trial period and gave us more time to evaluate
The technical team was very prompt in supporting our integration work. 
More importantly, kudos to \[sensitive content hidden\] who was ever ready to provide me with an answer I need.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/418166/kosmo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fleet-management/kosmo-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/418166/kosmo> |
| en-GB | <https://www.softwareadvice.co.uk/software/418166/kosmo> |
| en-IE | <https://www.softwareadvice.ie/software/418166/kosmo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/418166/kosmo> |

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