--- description: Review of MerusCase Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MerusCase | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Legal Billing Software](/directory/980/billing/software) > [MerusCase](/software/415320/meruscase) # MerusCase Canonical: https://www.softwareadvice.co.nz/software/415320/meruscase Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/415320/meruscase?page=2) > MerusCase is a cloud-based legal practice management solution tailored for legal firms and businesses of all sizes. Designed to meet the needs of modern law practices, the platform is fully HIPAA-compliant and includes essential tools such as document management, time tracking, billing, calendaring, and communication features. The document management module enables users to efficiently organize case files, auto-populate legal templates, scan and attach legal paperwork to case records, and perform predictive searches to quickly locate information. The platform’s time tracking and billing features provide capabilities such as accounting, invoicing, time management, and generating detailed reports, helping firms streamline their administrative processes. MerusCase also integrates seamlessly with email applications and calendars, ensuring smooth communication and scheduling workflows. The solution is available through a subscription-based pricing model and offers customer support via phone and email. Additional resources like user guides, documentation, blogs, and a knowledge base are also provided to assist users in navigating the platform effectively. > > Verdict: Rated **4.7/5** by 85 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 85 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Paradigm - **Location**: North Miami Beach, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automatic Backup - Automatic Billing - Backup and Recovery - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Calendar/Reminder System - Case Management - Case Notes ## Integrations (6 total) - Docusign - Gmail - Google Drive - Microsoft 365 - Microsoft Outlook - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Billing Software](https://www.softwareadvice.co.nz/directory/980/billing/software) ## Related Categories - [Legal Billing Software](https://www.softwareadvice.co.nz/directory/980/billing/software) - [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software) - [Legal Document Management Software](https://www.softwareadvice.co.nz/directory/1392/document-management/software) - [Legal Calendar Software](https://www.softwareadvice.co.nz/directory/3598/calendaring-docketing/software) - [Law Practice Management Software](https://www.softwareadvice.co.nz/directory/3006/law-practice-management/software) ## Alternatives 1. [Clio](https://www.softwareadvice.co.nz/software/449970/Clio) — 4.7/5 (1691 reviews) 2. [8am MyCase](https://www.softwareadvice.co.nz/software/3719/mycase) — 4.6/5 (784 reviews) 3. [LEAP](https://www.softwareadvice.co.nz/software/20175/leap) — 4.2/5 (529 reviews) 4. [Smokeball](https://www.softwareadvice.co.nz/software/157579/smokeball) — 4.8/5 (356 reviews) 5. [Neos](https://www.softwareadvice.co.nz/software/61621/needles) — 4.4/5 (200 reviews) ## Reviews ### "MSKW" — 5.0/5 > **Ricky** | *18 January 2019* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: The ease of use and navigate. Training new hires takes less time. > > **Cons**: Lacks some basic tasks like filtering employees who are NOT on calendar on a specific calendar date. > > I've been in this field 19 years now and this is the easiest to navigate, easiest to train people in, and most reliable. ----- ### "Great case management system\!" — 5.0/5 > **Dulio** | *9 April 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Efficient and keeps everything well organized\! > > **Cons**: Cost and sometimes I have problems with interfacing > > No complaints at all; I would recommend for small firms. ----- ### "Swing and an unfortunate miss" — 3.0/5 > **Verified Reviewer** | *23 February 2021* | Law Practice | Recommendation rating: 1.0/10 > > **Pros**: The suite does what it says it does, providing a cloud-based medium for organizing case files, billing, etc. > > **Cons**: The suite is only accessible with an internet connection and, while it started its development with promise, it has tried to be a jack of all trades, offering solutions for everyone without a strong enough feature set for anyone. Office integration is tenuous and new features roll out without any thought as to how existing users should go about applying new features to existing cases. Honestly, if we weren't so invested in the platform, I would have moved to a new provider a year ago. > > Started well, company sold, purchaser is now concerned only about signing up new customers, not developing their capacities to support the needs of existing users. ----- ### "Fantastic File and Document Management Software" — 5.0/5 > **James** | *19 October 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The transfer of documents and client/file information from the two different programs we used prior to MerusCase was fast and much cheaper than other options. The software itself is very intuitive to use and navigate and easily adapted to mimic our paper filing system. > > **Cons**: I don't love the email function, but we don't use it anyway. > > I am very happy with this program ----- ### "100% Satisfied and Happy with MerusCase\!\!" — 5.0/5 > **Virginia** | *19 April 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: First time user of Merus Case\!\! I've worked in the Work Comp industry for over 31 years and have used other case management, systems like A-1, Time Matters and Practice Masters and i have to say i just love MerusCase, its so easy to understand, everything that you need it has, Excel, Jet Filing (made easy), the connection to EAMS makes file set ups so fast and non tedious. The "best thing" that i love about it is the Open knowledge base\!\! =) i learned how to code and make my own templates just by watching the videos, whereas most other case management company's want us to call in and get training. thank you Merus you save us time and money. > > **Cons**: that excel and word are not integrated within Merus, i really wish they would be, all in one. it would save time and when saving documents or just would make it easier and less mistakes for those working in the programs, its so hard to save from word to Merus. > > i just love it. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/415320/meruscase?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/415320/meruscase) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data