About TelQ
TelQ pricing
TelQ offers a free trial. TelQ paid version starts at €0.25.
Alternatives to TelQ
TelQ Reviews
Feature rating
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Superb Platform for Testing SMS
We have been using TelQ for as long as I have been at the company (5+ years) and have never had any issues. Their customer service is fantastic (especially [sensitive content hidden]
) and I would recommend TelQ to any SMS provider/Aggregator/MVNO looking to test and measure the quality of their SMS.
Pros
TelQ provides a super easy-to-use and feature-rich web platform for testing SMS to countries around the globe. There are test numbers for pretty much every country and network which has enabled us to significantly improve our routing operations, and offer our clients the best quality SMS routes. The TelQ platform allows us to easily identify which SMS have been successfully delivered, whether we have received a false DLR, and if there are any changes to the sender id or content of the SMS.There are regular updates to the platform and the TelQ team are always keen to demonstrate new feature/receive feedback about what they can improve.
Cons
We have not encountered any problems with TelQ.
Response from TelQ Telecom
Hi Connor, we're delighted to receive such detailed and positive feedback! We're thrilled to hear from you elaborate all the points and are greatly humbled by the rating. We'll absolutely ensure to keep up the good work and maintain the level of trust and service accordingly. Thank you for the most helpful comments and we encourage you to reach out should you have any additional ones for us, at your service and with kind regards.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Telq - A "Must have" for an SMS Aggregator/Mobile that requires to do bulk testing
The experience has been wonderful
Pros
We primarily use the API but log into the portal from time to time. API :- The API is fantastic as it allows you to obtain the test results in real time. This has made a tremendous impact in the way we test in bulk, and saves us plenty and plenty of hours when doing a test case.- We have been using the API for the last 3 years and are truly happy with the service,.- The nodes are very reliable and the platform has a wide, global coverage range, it covers all primary mobile operators and many of the smaller ones too.- The customer service is great from the support team, they are always willing to go the extra mile to resolve a query.Their Online Web Portal Test Tool:- This is very user friendly web application which has a vast number of features to test sms delivery in bulk and to view the results.- There is a online scheduler which allows scheduled testing should you want to monitor a specific customer's delivery or just delivery in general. - Test results are reliable.I've been in the SMS aggregation industry for the last 15 years, Telq is by far the leading app.
Cons
Having to keep up to date with all the new features that gets released frequently to enhance the product, this is great!
Response from TelQ Telecom
Dear Customer, we're deeply humbled by your words of praise, highest ratings, and are grateful for such an insightful feedback! We're positive that the detailed comments will greatly assist any wandering reader that chances upon this review. The API aspect and integration are one of the core focuses of our development, rest assured that it shall continue to be tended to and maintain the quality. We're delighted to confirm that the new features are constantly on review and in development, we take your needs and requirements seriously and tailor the TelQ experience to suit our dear clients the best. Kind regards and happy testing, we're at your service and encourage you to reach out in time of need!
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Feedback about the performance of TelQ
Apart from the occasional test number failures and slow result loading, TelQ works very well and provides a simple and effective way of testing with lots of required information.
Pros
I liked the outlook of the test results and the templates, it is easy to see through and handle.
Cons
Sometimes the test results load with a delay, and sometimes it is not clear whether the issue is with the route or the testing tool.
Response from TelQ Telecom
Dear Customer, our sincere gratitude for the shared feedback! We're very strict with maintaining integrity and embrace your comments, and we'll seriously consider them moving forward. We pride ourselves on transparency, efficiency, and quality - suggesting that our testing tool's performance is one of its signature virtues. We'd love to hear more from you and encourage you to kindly reach out to our support and commercial team, in the hopes to address all and any concerns surrounding the performance and overall expectations. We'd also appreciate you updating your feedback, especially on the topic of our support and costs-wise, if possible. Every customer's voice and needs we hold dear, and find helpful for both us and anyone else that chances upon the shared information here.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Experience with TELQ
It´s a good tool.
Pros
I like the variety of data and test nodes
Cons
- Lack of some small operators. I´v always requested new networks but I´ve never gotten. - Test in batches should be easier, the excel file sometimes complicates everything.- We are not able to know if the DLR arrives than the SMS arrives to the handset. This is essential to detect SMSC DLR suppliers and FAKE DLRs.- No SMS MO capability..
Response from TelQ Telecom
Dear Jose, your sincerity and detailed feedback are much appreciated! The points mentioned in your review are well-taken and noted, we ensure consistent quality and customer satisfaction, and shall not cease to do so. Regarding the coverage requests - depending on the subscriber count, SIMs commercial availability, network density, and other relevant factors - the acquisition of certain destinations (especially smaller operators) proves more difficult, thus the delay for which we sincerely apologise. Addressing the technical concerns, MO feature, and additional expectations would be best via our support and your account manager - we'd be happy to discuss further and expand on the use cases, knowledge base, requirements, and any other needs you may have - kindly feel free to reach out to us anytime!
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
More than an ordinary testing tool
Pros
The ease of use is at the top of the list. The experienced and always available support that not only solve any issue that occur but ready to hear and look into recommendations and new ideas. Always adding new features and improvements makes the experience perfect. Completes my sales process effectively.
Cons
Cant think much about something i dont like honestly
Response from TelQ Telecom
Dear Nour, we're delighted to hear from you and are honoured by your feedback! Indeed, we take our customers' needs and use cases very seriously and do our best to tailor the testing platform experience & features to them, to the best of our ability, and will continue to do so. It's a great privilege to collaborate with you and we're looking forward to many more years of greatness ahead!