--- description: Review of Paytrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Paytrack | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Expense Management Software](/directory/427/expense-management/software) > [Paytrack](/software/412752/paytrack) # Paytrack Canonical: https://www.softwareadvice.co.nz/software/412752/paytrack Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/412752/paytrack?page=2) > Paytrack is an all-in-one platform that helps users manage corporate expenses and travel from booking travel arrangements to processing reimbursements, and more. With Paytrack, users can book flights, hotels, and transportation, all from one streamlined platform. It automates the expense tracking process and enables users to upload receipts and expenses to the platform. Paytrack allows users to set specific guidelines and policies around company expenses and customize the policies based on departments or employee roles. This feature helps ensure that all expenses are in line with company policies, minimizing errors and preventing overspending. Paytrack's real-time budget tracking feature allows businesses to adjust and reprioritize budgets on the fly. It also facilitates integration with various customer relationship management (CRM), human resources (HR) and enterprise resource planning (ERP) systems, > > Verdict: Rated **4.1/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 10 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paytrack ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Paytrack for pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, Portuguese - **Available Countries**: Brazil ## Features - API - Accounting - Approval Process Control - Approval Workflow - Budget Control - Corporate Card - ERP integration - Expense Tracking - Invoice Management - Invoice Processing - Mileage Tracking - Optical Character Recognition - Prepaid Cards - Reimbursement Management - Third-Party Integrations - Time & Expense Tracking ## Integrations (3 total) - Oracle Business Intelligence - SAP Business One - TOTVS ERP ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software) ## Related Categories - [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software) - [Spend Management Software](https://www.softwareadvice.co.nz/directory/4086/spend-management/software) - [Time and Expense Software](https://www.softwareadvice.co.nz/directory/222/time-and-expense/software) - [Travel Management Software](https://www.softwareadvice.co.nz/directory/4602/travel-management/software) - [Travel Agency Software](https://www.softwareadvice.co.nz/directory/4524/travel-agency/software) ## Alternatives 1. [Lanes & Planes](https://www.softwareadvice.co.nz/software/433055/lanes-and-planes) — 4.6/5 (684 reviews) 2. [SAP Concur](https://www.softwareadvice.co.nz/software/417747/sap-concur) — 4.3/5 (2240 reviews) 3. [Perk](https://www.softwareadvice.co.nz/software/47913/travelperk) — 4.7/5 (421 reviews) 4. [webexpenses](https://www.softwareadvice.co.nz/software/102620/webexpenses) — 4.5/5 (1105 reviews) 5. [myBiz](https://www.softwareadvice.co.nz/software/407483/mybiz) — 4.3/5 (55 reviews) ## Reviews ### "A very important tool with a very lot of trouble to implement" — 3.0/5 > **Felipe** | *23 May 2024* | Consumer Goods | Recommendation rating: 3.0/10 > > **Pros**: It's a very intuitive tool. We faced a lot of resistance from users at the beginning of the implementation, but once they started using the tool, it was quickly adopted, and the interface was praised for its easy and intuitive usage. Despite the challenges faced, the project team, especially the leadership, is always ready to assist in any way they can and are great partners to the companies they support. The executive board and C-level management have a strong desire to support current clients and make them into case studies to attract new clients, always seeking the opinion and co-construction of the business with these clients. > > **Cons**: Throughout our relationship with Paytrack, we have encountered inconsistencies between what was promised during negotiations and the actual implementation process. The tool implementation was phased, involving two companies within our group. The entire process took nearly a year and a half to reach a minimally usable state for these two companies. We encountered integration issues with our ERP during the first phase, despite Paytrack's assurances of specialization in such integrations. Additionally, during the configuration of the second company, they lost part of the configuration from the first company. Furthermore, we experienced problems with their travel agency during one of our initial international trips, requiring the intervention of three of their directors for resolution. If your company requires processing transactions in multiple currencies, be aware that while their pre-paid cards may function, their system itself is not equipped to handle this. Integrating this information with your ERP will likely be a significant challenge. It's also possible they will require additional payment to develop a custom solution to address this functionality gap. Despite claims of experience with multinational companies, there's a lack of documented configurations and troubleshooting procedures. This means they essentially start from scratch with each new implementation, leading to inefficiencies and potential for repeated issues. > > Paytrack is a burgeoning company with a promising future. Their project team comprises dedicated and supportive individuals who are committed to client assistance. The leadership team maintains close ties with both the team and clients, fostering a collaborative environment that prioritizes continuous improvement. Their positive and ambitious outlook bodes well for the company's continued growth. However, as a relatively new company, Paytrack's operational team is still in its early stages of development. To optimize on-time and in-full (OTIF) delivery, a thorough review of their implementation and daily processes is necessary. This will help to streamline operations and ensure that clients receive the high-quality service they deserve. For small and medium-sized businesses (SMBs) that are experiencing growth, Paytrack is an excellent solution. Their dedication to customer support and continuous improvement aligns well with the needs of SMBs. However, for multinational corporations with complex operations and global reach, Paytrack may not be the ideal choice. Their operational team's relative inexperience could pose challenges in meeting the stringent requirements and demands of large enterprises. ----- ### "Evolução no processo" — 4.0/5 > **Bianca** | *26 September 2023* | Banking | Recommendation rating: 9.0/10 > > **Pros**: Eficiência no processo, autonomia aos usuários, confiabilidade nas integrações e atendimento personalizado. > > **Cons**: Falta alguns serviços que poderiam agregar a funcionalidade da ferramenta, como por exemplo a gestão de frotas como serviço e também uma melhoria no processo de quilometragem. > > Paytrack nos trouxe eficiência de processo, gestão das despesas e a possibilidade de utilizar multiagências no processo de viagens. ----- ### "Avaliação Paytrack" — 5.0/5 > **Ricardo** | *19 October 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Utilizamos a plataforma Paytrack desde 03\_2023 onde ocorreu a implantação da ferramenta. O período de adaptação foi bem tranquilo e logo nosso volume de utilização foi crescendo e com todo o suporte do time de implantação e de gerenciamento de contas. As emissões foram acontecendo de maneira eficaz e sem problemas. > > **Cons**: Tivemos uma questão somente onde os parceiros (hotéis) emitiam NFs contra minha empresa e não à Paytrack. Isso gerou um retrabalho interno e o time Paytrack precisou atuar para corrigir esse faturamento que deveria ter sido diretamente à Paytrack, respeitando a forma de pagamento acordada. > > De um maneira geral, a experiência é muito positiva onde temos sempre o apoio e suporte do time offline e de gestão. Existe uma preocupação constante de satisfação por parte da Paytrack onde sempre fazem follow ups e nos entregam bons serviços. ----- ### "Avaliação Paytrack" — 4.0/5 > **Aniele** | *26 September 2023* | Banking | Recommendation rating: 7.0/10 > > **Pros**: Autonomia ao colaborador, aderência às políticas da empresa, redução de processos operacionais > > **Cons**: Suporte relacionado ao módulo travel ao usuário final ----- ### "Excelente App" — 5.0/5 > **Naessa** | *19 October 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Agilizou o processo de solicitação e aprovação das viagens, além de auxiliar na gestão de despesas. > > **Cons**: Falhas no extrato das contas, impactando diretamente o financeiro. > > Agilizou o processo de solicitação e aprovação das viagens, além de auxiliar na gestão de despesas. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/412752/paytrack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/412752/paytrack) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data