--- description: Review of Synthesia Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Synthesia | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Video Generator Software](/directory/4782/ai-video-generator-software/software) > [Synthesia](/software/410394/synthesia) # Synthesia Canonical: https://www.softwareadvice.co.nz/software/410394/synthesia Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/410394/synthesia?page=2) > Synthesia is an AI video creation app that makes it easy to create professional videos without any expensive hardware or editing skills. With Synthesia, you can create videos with just an idea and a script. Type it in, and watch as Synthesia transforms your words into a dynamic video starring life-like AI characters. No need to worry about finding on-screen talent, setting up cameras, or booking studios. Synthesia also allows you to add a personal touch by choosing from a range of Avatars to star in your video, each capable of speaking 120+ languages. Synthesia's text-to-speech technology also gives your AI characters natural-sounding voices in different languages and accents. Synthesia's user-friendly editing tools enable you to edit, crop, trim, add subtitles or put on graphics without technical editing experience. Synthesia also offer enterprise security and is both SOC II and GDPR compliant and also offers SSO (Single sign-on). > > Verdict: Rated **4.6/5** by 314 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 314 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Synthesia ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more ## Features - AI Scripting - AI Voices - AI/Machine Learning - Access Controls/Permissions - Analytics - Animation - Animations & Transitions - Audience Engagement - Audio Editor - Autosave - Categorisation/Grouping - Collaboration Tools - Color Grading - Commenting/Notes - Content Creation - Content Generation - Content Import/Export - Content Library - Content Management - Content Sharing ## Integrations (3 total) - Articulate 360 - Intercom - Microsoft PowerPoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI Video Generator Software](https://www.softwareadvice.co.nz/directory/4782/ai-video-generator-software/software) ## Related Categories - [AI Video Generator Software](https://www.softwareadvice.co.nz/directory/4782/ai-video-generator-software/software) - [Video Editing Software](https://www.softwareadvice.co.nz/directory/4729/video-editing/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) - [Presentation Software](https://www.softwareadvice.co.nz/directory/4193/presentation/software) - [Translation Software](https://www.softwareadvice.co.nz/directory/4257/translation-management/software) ## Alternatives 1. [Movavi Video Editor Plus](https://www.softwareadvice.co.nz/software/317476/movavi-video-editor-plus) — 4.8/5 (1135 reviews) 2. [CreateStudio](https://www.softwareadvice.co.nz/software/195112/createstudio) — 4.8/5 (578 reviews) 3. [Fliki](https://www.softwareadvice.co.nz/software/433385/awedio) — 4.7/5 (345 reviews) 4. [Pictory](https://www.softwareadvice.co.nz/software/435325/pictory) — 4.8/5 (163 reviews) 5. [Camtasia](https://www.softwareadvice.co.nz/software/185962/camtasia) — 4.5/5 (452 reviews) ## Reviews ### "Excellent AI video creation software" — 5.0/5 > **Peter** | *18 April 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and basic functionality. This is a very easy piece of software to use > > **Cons**: Lack of some ethnic English accents means that some black characters are difficult to match ----- ### "Synthesia: Easy for producing avatars" — 5.0/5 > **Guido** | *12 March 2025* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: It is very easy to use and good quality in avatars > > **Cons**: No interactive avatars and avatars are very different in coulor-grading, so it is difficult tu use them together in scenes. The last new avatars are better. > > fair, innovative, i‘m in more than two years ----- ### "Overly Restrictive & Poorly Managed Content Moderation — Not Suitable for Medical, Diagnostics, Healthcare, or Biotech Companies" — 1.0/5 > **Warren** | *14 August 2025* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: Was unable to fully test the product due to unreasonable and restrictive content management. I suppose for companies outside of biotech or research, this may be an okay software. > > **Cons**: - Overly broad, poorly implemented content moderation - No real human review in moderation decisions - Company does not trust customers to self-regulate - Policy not transparent before purchase - Support cannot resolve moderation issues - Hidden upsell for “custom avatar” if your content touches on any medical topic - No self-service account deletion; must go through support - No customer retention effort when cancelling > > We evaluated Synthesia for corporate investor and clinician presentations. Our first practice video — based entirely on our public corporate website and focused on a valid, fully compliant medical diagnostics company — was automatically rejected with the message: “Your video submission does not comply with our content moderation policies and cannot be approved.” The support process was frustrating: Initial responses were from an AI bot with canned text. When a human replied, they admitted the content was flagged because it was “medical related” and therefore any use of their stock avatars is prohibited unless you pay extra for a “custom avatar” (minimum $1,000/year). They labeled our material as “medical advice” despite it containing no diagnosis, treatment guidance, or unsafe claims — it was an investor/clinical trial overview. The moderation team refused to reconsider, and the support team said they could not override moderation decisions. The company clearly believes it knows better than its customers what is “appropriate content” and does not trust customers to self-regulate their own content. For companies in healthcare, biotech, medical diagnostics, or related scientific fields — even if your content is non-promotional, educational, and entirely factual — Synthesia’s content moderation rules mean you will not be able to use their stock avatars at all. This limitation is buried in their Acceptable Use Policy and not clearly stated before purchase. Additional issues: When I asked to close my account after realizing the platform would not work for our needs, customer service made no effort at retention — not even a basic attempt to understand the problem or offer solutions. There is also no self-service way to close or delete your account; you must contact support and wait for them to process it. I am not sure how any services company can exist with such rigid policies and poor customer service. Why this matters: If you work in regulated industries, you will likely hit the same roadblock, wasting time and resources. The platform’s automated content moderation is overly broad, misclassifies legitimate content, offers no practical appeal process, shows zero trust in customer judgment, and makes account closure unnecessarily difficult. Pros: Was unable to fully test the product due to unreasonable and restrictive content management. Cons: Overly broad, poorly implemented content moderation No real human review in moderation decisions Company does not trust customers to self-regulate Policy not transparent before purchase Support cannot resolve moderation issues Hidden upsell for “custom avatar” if your content touches on any medical topic No self-service account deletion; must go through support No customer retention effort when cancelling Location: Texas, USA Would I recommend to others? No — especially not for healthcare, biotech, or scientific organizations. ----- ### "Great tool for beginners" — 4.0/5 > **Leng** | *20 May 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Easy to use. Video, image, and music library available. Downloads easy. Several videos can be added to the same slide and you can organize them or make a sequence in the same slide, adding timer, transitions, etc > > **Cons**: It's slow. AI avatars/speakers lack of certain rhythm when speaking. Sometimes I need them to do a pause and continue with certain pitch or inflection that I cannot get from the avatar. Also, it bother me not to be able to edit the music in the library. It enters late and with a low volume in the video. > > My overall experience has been positive. It helps tremendously in content creation. It doesn't take me long to generate a video. However, the more I use it, the more demanding I get. this is only normal. ----- ### "Director of Manufacturing" — 4.0/5 > **Clint** | *6 June 2025* | Mining & Metals | Recommendation rating: 2.0/10 > > **Pros**: The ease of putting the slide packs together. The ability to truly make it your own content. Avatar creation with languages very impressive > > **Cons**: To be honest it’s hard not to like it but the cost per account played a big part from my head office allowing how many accounts that I could purchase, if it was cheaper I could of used maybe 5 accounts in Canada alone. Not including my Global branches > > Sales representatives very good, helpful and patient. Log on details went effortlessly. Resources to links to webinar also available good reminders ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/410394/synthesia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/410394/synthesia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data