---
description: Review of IRIO Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: IRIO | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# IRIO

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> IRIO is a cloud-based mobile marketing solution suitable for businesses of all sizes, and is particularly suited to retail, real estate and agencies. IRIO enables users to send surveys, sweepstakes, promotions, customer service messages and more via text.


Customers can enter sweepstakes with a text message, enabling users to engage with and qualify leads. Text messages about promotions provide an opportunity to connect with opted-in customers in real time. Mobile retargeting tools can be used to automatically send incentives to customers who abandon shopping carts.


IRIO's mobile information solutions help users to build a database of prospects while providing customers with an information source about products and services. Users can also automate tasks like appointment reminders, surveys and troubleshooting. SMS surveys, donation tools and community alerts are also available.


Support is offered via text message and over the phone.
> 
> Verdict: Rated **4.4/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 36 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: IRIO
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$55.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Contact Management
- Marketing Automation
- Mass Texting
- Mobile Coupons
- Polls/Voting
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes
- Text-to-Win

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software)

## Related Categories

- [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.co.nz/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.co.nz/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.softwareadvice.co.nz/software/321838/clearstream) — 4.8/5 (676 reviews)
4. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [EZ Texting](https://www.softwareadvice.co.nz/software/175675/ez-texting) — 4.4/5 (253 reviews)

## Reviews

### "Easy to use" — 5.0/5

> **Christy** | *31 May 2018* | Commercial Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Friendly customer service and has a lot of functionality to assist with leads and getting to people to connect with us.
> 
> **Cons**: I can't think of anything that I necessarily like least about it.  We are coming off of a lease up experience so getting our name out was a big push for our lease up, so I am not sure if we will need to continue now that we are stabilized.
> 
> Great way to quickly submit a review.

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### "Very easy platform to use" — 4.0/5

> **Alura** | *1 June 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: I like that we have the ability to schedule as many post as needed regardless if it is same day or continuous.
> 
> **Cons**: I would like the option to have more amount of words to be used in a text. Also, the email is always shown as unprofessional.

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### "We never use Irio" — 3.0/5

> **AMANDA** | *10 June 2018* | Real Estate | Recommendation rating: 3.0/10
> 
> **Pros**: I like the idea of foot traffic being able to contact you if they come across the Irio number for text more info.
> 
> **Cons**: We don't ever use it. We have software now, Entrata, that does the same things. We will be canceling with Irio sometime in the next year.
> 
> We haven't received much since I started with this site. Maybe a lead or two if anything.

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### "Irio has been a go-to for resident & lead communication for myself and my staff for 4+ years\!" — 4.0/5

> **Hailey** | *31 May 2018*
> 
> **Pros**: That our resident software (Entrata) is automatically updated and that it is easy to schedule multiple texts months in advance.
> 
> **Cons**: I do wish that the dashboard was a little more user-friendly and that you were able to send graphics/emojis.

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### "Excellent Customer Service" — 4.0/5

> **Lauren** | *9 August 2018* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: It is very user friendly and the company is very helpful if there are any problems.
> 
> **Cons**: That it has glitched for us causing people to not receive emails.
> 
> I have had a great experience and use IRIO multiple times a week\! Easy to use and great customer service.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/40739/irio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/irio-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/40739/irio> |
| en-GB | <https://www.softwareadvice.co.uk/software/40739/irio> |
| en-IE | <https://www.softwareadvice.ie/software/40739/irio> |
| en-NZ | <https://www.softwareadvice.co.nz/software/40739/irio> |

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