About Bench
Bench pricing
Bench does not have a free version but does offer a free trial. Bench paid version starts at US$249.00/month.
Alternatives to Bench
Bench Reviews
Feature rating
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Love Bench!
Bench is the easiest way to manage our books online. It's been a huge time and money saver over the last few years.
Pros
I've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly, I add a comment and it's moved over to the right one. It's been great and easy to use.
Cons
The monthly income statements are behind often. I have to ask to get them on time. I wish it integrated with Quickbooks as my CPA can easily manipulate the data for reports.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing Bench
The accountant was slow and took forever to make small updates.Reasons for Switching to Bench
I didn't want to do the work!Response from Bench Accounting
Thanks, Chris! We appreciate you taking the time to share your experience and feedback. We've passed your comments to your team as well! Wishing you all the best.
- Industry: Management Consulting
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Friendly, helpful staff. Software is nicely designed and easy to use. It's too expensive.
Overall, I've been very impressed with Bench. The people, organization, resources, and software are top-notch. The price, however, is too much for someone who is self-employed or a small business owner with limited transactions. I understand that you generally get what you pay for, but I don't feel that you get 10x the value over self-managed bookkeeping using Quickbooks, Freshbooks, or Wave bookkeeping software. Excellent product -- it's just not for everyone.
Pros
Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful. The dashboard analytics was very easy to understand and is very appealing. I also like that I can export all data into a single workbook (summaries and itemized transactions).
Cons
I don't like that the product is so expensive. Depending on how large your business is and how many transactions you're managing, this product may be too expensive. For example, I've used Quickbooks Self-Employed for years and it's under $20/mo. In comparison, Bench (without any promotions) is hundreds of dollars per month. Granted, they are provided professional bookkeeping services as well as the software, but for a business with 50 transactions per month, it is a little overkill. It's really the only thing I don't love about Bench.
Reasons for Choosing Bench
I wanted to test out Bench to see if the added cost would equate to advice on how I could save more than I'm spending. To date, everyone has been helpful but I have received no recommendations.Switched From
QuickBooks Self-EmployedReasons for Switching to Bench
I chose Bench over FreshBooks and Wave Accounting because of the bookkeeper assistance, design of the product, and ease of use.Response from Bench Accounting
Hi Steve, thank you for sharing your experience with us. It's great to hear that your team has been friendly, professional, and helpful. And that you are finding our User Interface to be appealing and easy to use.
We're concerned to hear that you feel as though you are not experiencing the price to the relative value of our product. A member of our Client Success Team will be reaching out to you shortly.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Bench for SaaS use
Need it for basic accounting/booking
Pros
Service that comes with software. We wanted more than just software.
Cons
Seems like we were overpromised for what it would do (so far at least).
Response from Bench Accounting
Hi Evan, thank you for taking the time to share your experience with us. We are concerned to hear that you feel you were overpromised for what Bench does. A member of our Client Success Team will be reaching out to you shortly to discuss this further.
- Industry: Construction
- Company size: 11-50 Employees
- Used Monthly for 1-5 months
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Review Source
Satisfied Customer
I love it. Bench tracks all expenses and the team communicates regarding expenses in question and suggest "expense categories."
Pros
I love how user friendly the software is. Everything is easy to upload and the team is able to communicate with you and ask for documents or ask questions.
Cons
I have no complaints about any aspect of the software. Very satisfied overall.
Response from Bench Accounting
Hi Veronica, we're so happy to hear you're loving how user-friendly our software is, and how communicative your team has been! We're excited to keep providing the support you need so you can continue to grow your business!
- Industry: Online Media
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Very Happy
Pros
My Team and I are very happy with the Bench software and customer service. It's easy to use, a breeze to read, and simple to update.
Cons
The lag time to get a response from a human being is something I'm getting used to as our world is moving to the online/AI experience.
Alternatives Considered
QBankReasons for Choosing Bench
We were looking for a more simple experience, something with a personal touch by CS. Price was of course a consideration and Bench is competitive.Switched From
QBankReasons for Switching to Bench
The customer service team did a great job selling it and they've kept their promises over the course of our time. We appreciate a vendor who actually delivers what they promise and Bench does just this.Response from Bench Accounting
Wow! We're absolutely thrilled to hear that we have been able to give you piece of mind, knowing that your bookkeeping is in great hands! It's also amazing to hear that your team has been professional, friendly and knowledgable. Thank you for sharing and for being with us, Shannon!
