About Bench

Bench is the online bookkeeping platform for small business owners. Each month, Bench automatically gathers transaction data from all connected business accounts. Then, a dedicated team of bookkeepers ensures books are tax-ready. With books up-to-date, users can access the Bench iPhone or desktop app to monitor cash-flow and financial health with intuitive expense reports, income statements, and more. Users can also send the Bench team a text in the message feed, and they respond within one business day. And at tax time, Bench delivers a package with everything needed to get filed.
Bench Software - Pulse dashboard
Bench Software - Profit and loss
Bench Software - Income statement
Bench Software - Transaction sync
Bench Software - Transaction sync continued
Bench Software - Pulse dashboard - thumbnail
Bench Software - Profit and loss - thumbnail
Bench Software - Income statement - thumbnail
Bench Software - Transaction sync - thumbnail
Bench Software - Transaction sync continued - thumbnail

Bench pricing

Bench does not have a free version but does offer a free trial. Bench paid version starts at US$249.00/month.

Starting Price:
US$249.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Bench

QuickBooks Desktop Pro

QuickBooks Pro helps to automate the billing and invoicing process and work order management from a single reconciliatio...
Synder is a finance management solution with a focus on bookkeeping automation for small to midsize businesses and...

TurboTax Business

Intuit's TurboTax Business software is a mobile-friendly tax preparation program that guides businesses step-by-step...

QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...
Pilot is a cloud-based accounting solution that assists small to medium-sized businesses with financial reporting and...
QBank is a cloud-based digital asset management solution that offers an integrated hub for all of a client’s digital...

Bench Reviews

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.7
Customer Support
4.7
5 reviews of 293 View all reviews
Chris
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2020

Love Bench!

Bench is the easiest way to manage our books online. It's been a huge time and money saver over the last few years.

Pros

I've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly, I add a comment and it's moved over to the right one. It's been great and easy to use.

Cons

The monthly income statements are behind often. I have to ask to get them on time. I wish it integrated with Quickbooks as my CPA can easily manipulate the data for reports.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing Bench

The accountant was slow and took forever to make small updates.

Reasons for Switching to Bench

I didn't want to do the work!

Response from Bench Accounting

Thanks, Chris! We appreciate you taking the time to share your experience and feedback. We've passed your comments to your team as well! Wishing you all the best.

Replied 12/11/2020
Brent
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/08/2019

A great value of service for taking care of bookkeeping

Great experience and helpful service. Awesome value since an in-person CPA would be double the cost.
Bench was especially around tax time when it comes to working with me to get my numbers buttoned up.

Pros

The iOS app is simple and easy to use. I appreciate the quick access to messaging back and forth with my bookkeeper, making notes about transactions, and they referred me to Gusto for an integrated payroll service

Cons

Some of the features like their Pulse tab of real time bank account syncing and electronic PDF statement syncing are glitchy.

Amber
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/07/2023

Warning: Do Not Use Bench Tax Services

I use it because I've already paid for the tax return to be filed with them for 2022 and don't want to have to pay twice to have it filed. I will never use them again for a tax return and feel their ability to offer this service should be revoked as I have never worked with a more unprofessional tax service.

Pros

After months of back and forth with their accounting team I was finally put with an account manager who knows what they are doing and can communicate effectively

Cons

They are incapable of filing an accurate tax return. It is now August and they are still figuring out how to file my 2022 return. Each time they send anything over there are multiple errors they need to fix. Their response times are abysmal and their team has little to no knowledge about actual tax compliance and filling.

Response from Bench Accounting

Hi Amber, thank you for taking the time to continue to share your feedback with us.
We're sorry to hear about your experience and are currently looking into it. A member of our Client Success team is in active communication with you regarding this situation, and if you have any additional questions or concerns, please let us know.

Replied 17/08/2023
Byron
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2020

Bench is great

My accounting was solved using bench, literally it's set it and forget it, these guys are top notch and make your life easy.

Pros

Incredibly supportive staff, intuitive friendly user-interface, provided year end tax portfolio that I could easily give to my CPA. Bench is just fantastic, I can't say enough good things about the way they have handled my accounts for the past 3 years, highly recommend. If you're a professional, this is for you.

Cons

The only con here is that I didn't switch sooner.

Response from Bench Accounting

Thank you so much Byron for your kind words! We are so happy to be working with you.

Replied 26/02/2020
Heidi
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/06/2020

Great product, worth the cost for peace of mind

Pros

I like that it's easy to use, comes in a user-friendly format, and simplifies accounting for me. It's dummy-proof! I'm mostly looking forward to an easier tax season with this software.

Cons

It's a little expensive for a one-person office, so I wish there were more tiers in pricing. But I like the product and will continue to use it, and understand that it costs money for a good product.

Response from Bench Accounting

Hi Heidi! Thanks so much for the kind words. If you ever feel that your average monthly expenses have decreased, we can always conduct a pricing review to see if you fall into another pricing tier. All the best!

Replied 12/08/2020

Related categories