--- description: Review of Stayntouch PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Stayntouch PMS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Resort Management Software](/directory/582/resort/software) > [Stayntouch PMS](/software/405231/stayntouch-pms) # Stayntouch PMS Canonical: https://www.softwareadvice.co.nz/software/405231/stayntouch-pms Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/405231/stayntouch-pms?page=2) > Stayntouch PMS is a robust cloud-native PMS that's easy-to-use, easy-to-train on, and makes it easy for hotels to streamline operations, drive revenue, and delight guests.. With Stayntouch PMS, hotel owners and operators can manage multiple properties in their brand with comprehensive chain management, flexible revenue management, front desk management, group management, housekeeping, and reporting functionality. Stayntouch PMS gives hoteliers the flexibility to hire who they want and complete training in less than 2 days. Hotels can empower small teams with robust automation, mobile communication, instant room updates, and automated housekeeping task management and end-of-day reports. Stayntouch PMS also enables hotels to deliver a completely mobile welcome experience while increasing the bandwidth of overworked front desk teams and earning ancillary revenue from automated upgrades sent directly to their guest’s mobile devices. > > Verdict: Rated **4.6/5** by 85 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 85 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: StayNTouch - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$550.00 - **Pricing Details**: Contact StayNTouch for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Bahamas, Barbados, Belgium, Canada, Denmark, Finland, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, St Lucia, Sweden, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Availability Indicator - Booking Management - Built-in Accounting - CRM - Channel Management - Extended Stay - Front Desk Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Inventory Management - Maintenance Management - Multi-Property - Online Booking - Rate Management - Reporting/Analytics - Reservations Management ## Support Options - Phone Support - 24/7 (Live rep) ## Category - [Resort Management Software](https://www.softwareadvice.co.nz/directory/582/resort/software) ## Related Categories - [Resort Management Software](https://www.softwareadvice.co.nz/directory/582/resort/software) - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) ## Alternatives 1. 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A ton of repetitive motion required to get things done (availability calendar is tedious to navigate, and rate manager is also repetitive, and adding charges manually is very bizarre). Inconsistent interfaces (I counted 4 different calendar APIs). Other PMS have drag and drop room calendars, but the room calendar here is barely usable, and pretty random. Development is not all in house. Development also seem toward bigger hotels, leaving the 'mobile' aspect of it seemingly forgotten. The Igenico device sold to us to read cards is effectively useless. Support is ticket only. The pretty interface also makes it slow. Would trade some of the graphics for just plain text. Also very expensive for smaller hotels, as we are significantly smaller than the 50 room minimum price. Premium price, but feels like beta software. ----- ### "User friendly" — 5.0/5 > **Andreas** | *16 February 2021* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: User friendly - Easy to understand the features and doesn’t take so much time to learn for new users. Good and educational colors on the different modules on dashboard. Good updates - Since we started using SNT Rover there have been good updates that have made the system better. We experience that they listen to their users and improves the product often. Online solutions - Good online solutions that make it easy for our guests to check in and out in a simple way. > > **Cons**: Simple improvements - Lacks a function to be able to copy individual and group bookings. This feature would have saved a lot of time when you have many bookings in the same name or a large group, from example tour operators that often books many groups during the summer. - We are also missing the functionality of booking more the 4 persons per room on a group booking. Conference bookings - We lack functions to book conference rooms and food and beverage packages. Housekeeping - We often experience that room are missing from the task manager list. We have rooms sometimes that are not showing on the list even though it’s dirty for yesterday. Browsers: - Some features only work in certain browsers. This can be time consuming as you are not sure where the function works. > > Is a perfect product to use that is easy for employees to learn. The pros outweigh the cons and the support team always answers quickly. ----- ### "Simple and Intuitive, excellent customer service" — 5.0/5 > **Emily** | *15 February 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: StayNTouch is a simple and easy to use PMS system, it is very intuitive in regards to to how and where to complete actions and the layout is very user friendly. The reporting in the system is excellent and allows for data to be extracted into excel simply or integrated with other partners for business analytics. The implementation of the PMS was super easy and the team at StayNTouch provided great service throughout the training. In terms of customer service, the team are fantastic and queries are answered quickly, they are always willing to listen to feedback on improvements. > > **Cons**: There could be further improvements made in terms of group functionality and reporting for groups but development has been completed and it stills works for us as it is, a few tweaks would be nice\! > > Integrations have been key for us, StayNTouch has helped us to achieve the goal of offering our guests a seamless and contactless check in, during stay and check out experience. It has transformed our front of house operations and allowed for increased flexibility in out teams. ----- ### "Modern system with good development" — 5.0/5 > **Pernilla** | *10 February 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The system is easy to use by new users with good overview of the booking mode and available roomtypes and number of persons per day . Good that you also get statistic information on the dashboard ADR and rate of the day . Easy to get reports from the system > > **Cons**: A little bit complicated with room rates in groups , must be created and attatched to a companycard before you can use it . Taking payment is not clear and can easily go wrong with many steps to click before payment is complete. Manuals are complicated written for new users is not easy to understand > > We lost the communication with the system which temporalily did not work. It was quickly resolved by support ----- ### "Overall happy" — 4.0/5 > **Therese** | *16 February 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It´s so easy to learn and understand. Even if you never worked at a hotel before you can understand the software just by looking at it. It save me a lot of learning hours. Brilliant for day to day front desk work. > > **Cons**: It´s a very young softwear with a few obvious add on´s missing. And it can be hard to get the right kind of help from the helpdesk when you need it. > > The main thing with StayNTouch is how easy it is to work with, we´re glad we switched. It feels like it´s constantly growing. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/405231/stayntouch-pms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/405231/stayntouch-pms) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data