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About Skytab POS
SkyTab POS is designed exclusively for restaurants, the hospitality environments, and the food and beverage industry. Built to meet the unique needs of these industries, SkyTab is fast, reliable, secure, and user-friendly. SkyTab helps restaurateurs like you streamline operations and grow your business by providing essential front-of-house, back-of-house, and customer management solutions in one unified platform,
Empower your front-of-house staff to turn tables faster, improve order accuracy, and deliver five-star customer experiences with our mobile solutions — SkyTab Mobile and SkyTab Glass. These solutions allow employees to take orders and accept payments tableside, curbside, and out on delivery. You can also split checks on the spot, collect contact information to build your customer database, and get real-time feedback with guest surveys.
For restaurant owners and managers, you can keep track of your entire operation with Lighthouse — your back office command center. You can analyze sales, labor, and inventory from top to bottom with top-notch reporting and analytics; customize the dashboard view with widgets and reports that are important to you; and even keep the back office in your back pocket with our InCharge mobile app for Android and iOS devices.
With SkyTab, it’s always business, even when your internet goes down. With offline credit card processing, you can continue to accept payments even when your internet fails.
Additional features include:
Online ordering
QR code technology for contactless ordering and payments
Reservation and waitlist management
Customer loyalty program
Labor management
Third-party integrations to a variety of business management software
SkyTab is trusted by businesses of all sizes. From single location small businesses to multi-location establishments, national restaurant chains, and entertainment venues.
Best of all — we’ve got your back 24/7 with best-in-class installation, system configuration, onsite service, and around the clock support made possible by our knowledgeable staff and certified experts.
Skytab POS pricing
Skytab POS does not have a free version and does not offer a free trial. Skytab POS paid version starts at US$29.99/month.
Starting Price:
US$29.99/month
Free Version:
No
Free trial:
No
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Skytab POS Reviews
Feature rating
5 reviews of 60
View all reviews
Andrea
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 19/06/2023
New Launch
I've enjoyed working with [sensitive content hidden] and have enjoyed the system. As with any big technology upgrade, you learn new things every day.
Pros
[sensitive content hidden] has been our rep since day one. He was very patient as we slowly came to our decision to bring on SkyTab. [sensitive content hidden] is very responsive when I've reached out, and almost always has a solution. He's been on sight many times to make sure things are going smoothly.
Cons
Some moderate quirks that are being worked out. The favorites screen omits an entire row unless you page over and back. Not sure why that's happening, but we need our favorites screen to be in-tact. Also, we can't make it default to the favorites screen and not the departments. A lot of the reporting is slightly difficult to sort through as well. When trying to print reports or transfer payroll to QuickBooks, it's a bit finicky.
Response from Shift4
Hi Andrea - We're thrilled to hear you've had such a positive experience with your rep!
We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration!
Replied 26/06/2023
Carlo
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3
4
Reviewed on 7/04/2024
Great system, but still developing
Installing the system was great. Purchasing and getting questions answered from our sales rep [sensitive content hidden]
, was fantastic! When we initially launched we had to go back and fix a lot of the developers things they done with the menu for like 3 days. Then when I need just certain things from a daily report it gives me too much information and there is no way to tailor it to what we need and customer support does not help much as they don’t seem knowledgeable.
Pros
Our sales rep [sensitive content hidden]
was excellent! I also like how I can track everything and access it at anytime! I like how it seems very futuristic and looks very slick. I also like how it is easy to use.
Cons
Customer service can improve, when I call several times they seem not as knowledgeable and have to follow up everytime keeping me hold for a long time. I also do not like that they do not involve the sales rep and others when developing the menu for your resturant, the developers need to observe how a restaurant is run before they build it out. Every restaurant has different modifications and its import to tailor it similar to how it was on a previous platform. I also think the reports it gives you can get super confusing and it gives you al lot of excess information.
Response from Shift4
Hi Carlo - We appreciate you taking the time to share your feedback with us. We’re always looking for ways to improve, and will take this valuable feedback into consideration.
Replied 24/04/2024
Danielle
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 1/03/2024
Do NOT buy this system
I would rather skydive without a parachute then go to work today and use this system.
Pros
Nothing. Absolutely nothing about this system is user friendly
Cons
Everything absolutely everything. I hate how long it takes to cash a customer out I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of the font. The only way to fix this system is throw it out and start over. Whoever created this has never worked in a restaurant and it shows.
Response from Shift4
Hello Danielle, thank you for reaching out. We appreciate you sharing your experience and we’re sorry to hear that we missed the mark. We would like the opportunity to work with you and resolve any challenges you may still be experiencing! Please reach out to us at [email protected] with your contact information and issue details and we'll ensure it's escalated. We are committed to learning from our mistakes and enhancing our services to better serve our customers.
Replied 4/03/2024
Oluwatoyin
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 7/05/2024
I like it!
I like how it integrates DoorDash and Uber eats orders directly on my screen and they also offer free online menu as well. I also like how it prints receipts for the customers and has a loyalty program.
Pros
I like how it integrates DoorDash and Uber eats orders directly on my screen and they also offer free online menu as well. I also like how it prints receipts for the customers and has a loyalty program.
Cons
It’s something new to learn, and I’m not the best at technology, but after a few trainings, I was able to get it down.
Response from Shift4
Hello Oluwatoyin — Thank you for your kind words and for taking the time to share your experience with SkyTab. We’re very happy to hear that we met that mark and hope to continue exceeding your expectations.
Replied 14/05/2024
Rick
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 29/02/2024
We saw many….then came to believe!
It’s been fantastic! We’ve gone through many POS systems over the years and by far, this has been the best.
Pros
Ease of use, and the customer support experience. Our Sales Rep. [sensitive content hidden] was fantastic, explained everything, was clear and upfront and very honest. Great working with him.
Cons
Haven’t found anything yet that we don’t like to be very honest.
Reasons for Choosing Skytab POS
OTF was very limited in its capabilities. It was great for our first year but we wanted something more advanced and a little more user friendly.Reasons for Switching to Skytab POS
Our rep [sensitive content hidden] made all the difference. He took his time explaining the product, addressed our concerns and showed us this was the right solution for our business.Response from Shift4
Hello Rick - We're so happy to hear you're enjoying your SkyTab POS system! Our priority is customer service and we’re happy to hear that we met that mark. We hope to continue to exceed your expectations!
Replied 4/03/2024
