---
description: Review of QuickMetrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: QuickMetrix | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/1666/social-media/software) > [QuickMetrix](/software/403921/quickmetrix)

# QuickMetrix

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> QuickMetrix allows you to create a unified view of your consumers and listen and respond to their concerns and queries in real time all from a single platform. Become a consumer-centric brand by streamlining your operations from one multi-featured interface.

Features include - 
- Social Listening
- Crisis Management
- Competition Tracking
- Campaign Analysis
- Customer Service,
- ORM and Ticketing System
- Influencer Management
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lighthouse Technologies

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Available Countries**: India

## Features

- Benchmarking
- Brand Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Customer Engagement
- Customer Experience Management
- Customisable Reports
- Dashboard
- Engagement Tracking
- Hashtag Tracking
- Keyword Tracking
- Media Monitoring
- Monitoring
- Post Scheduling
- Real-Time Monitoring
- Real-Time Notifications
- Reporting/Analytics
- Reputation Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Social Media Management Tools](https://www.softwareadvice.co.nz/directory/1666/social-media/software)

## Related Categories

- [Social Media Management Tools](https://www.softwareadvice.co.nz/directory/1666/social-media/software)
- [Social Media Monitoring Software](https://www.softwareadvice.co.nz/directory/4221/social-media-monitoring/software)
- [Social Media Marketing Tools](https://www.softwareadvice.co.nz/directory/3905/social-media-marketing/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Social Media Analytics Tools](https://www.softwareadvice.co.nz/directory/3525/social-media-analytics-tools/software)

## Alternatives

1. [Sprout Social](https://www.softwareadvice.co.nz/software/423495/sprout-social) — 4.4/5 (606 reviews)
2. [Brandwatch](https://www.softwareadvice.co.nz/software/191170/brandwatch) — 4.2/5 (235 reviews)
3. [Oktopost](https://www.softwareadvice.co.nz/software/361364/oktopost) — 4.5/5 (110 reviews)
4. [Meltwater](https://www.softwareadvice.co.nz/software/188440/sysomos) — 4.0/5 (96 reviews)
5. [Agorapulse](https://www.softwareadvice.co.nz/software/124990/agorapulse-marketing) — 4.6/5 (713 reviews)

## Reviews

### "Quickmetrix  social listening tool" — 5.0/5

> **Shivram** | *12 May 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The reports are also very customisable, which allows me to personalize the data to my unique requirements and their customer service is exceptional
> 
> **Cons**: This tool has a plethora of useful functions. They must effectively market this product.
> 
> Overall, I would strongly recommend Quickmetrix to anyone searching for a high-quality social listening tool. It is a good alternative for organizations of all sizes due to its tremendous features, user-friendly interface, and excellent customer support.

-----

### "Service features" — 5.0/5

> **Panthip** | *16 March 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: QuickMetrix helps us to reduce time spending for searching brand's mention on social media and online channel by notifying us real time via e-mail then we can response to customer just in time through QuickMetrix in place. This is also able to prevent crisis and complain because we can take the action right away we have received negative comments. There are more report formats that available for us to analyze customer and also track social media administrative performance. I appreciate the CS team for always supporting.
> 
> **Cons**: Some sort of its feature is only available for crawling and alerts in new topics/subjects that include the relevant keywords in public blogs. However, it would be more beneficial to incorporate crawling in the comments section as well.

-----

### "QuickMetrix is very useful ORM tool as compared with others. Customer support team is very quick." — 4.0/5

> **Saikrupa** | *14 March 2023* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Mentions listening abilityEmail ticketing systemQuick customer support team
> 
> **Cons**: Need more scope for product customization.

-----

### "Great" — 5.0/5

> **Saad** | *14 March 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The support from the staff was great. Always resolved concerns
> 
> **Cons**: N/A - Everything was great including the staff support
> 
> Very nice

-----

### "Customer Engagement Made Easy\!" — 5.0/5

> **Damodharan** | *14 March 2023* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Here Are a few pros that we have observed with QM:1. Improved Customer Experience2. Better Data Management3. Real-Time Insights
> 
> **Cons**: Frankly speaking I haven't encountered any of the cons.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/403921/quickmetrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/social-listening-tools/quickmetrix-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/403921/quickmetrix> |
| en-GB | <https://www.softwareadvice.co.uk/software/403921/quickmetrix> |
| en-IE | <https://www.softwareadvice.ie/software/403921/quickmetrix> |
| en-NZ | <https://www.softwareadvice.co.nz/software/403921/quickmetrix> |

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