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description: Review of 1CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: 1CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# 1CRM

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> 1CRM is a cloud-based customer relationship management (CRM) solution that offers businesses features for managing sales, customer service and business operations. 1CRM combines a CRM system with order management feature to develop quotes, track orders, generate invoices and manage projects, resources, customer cases and human resources.&#10;&#10;&#10;1CRM enables users to monitor sales pipelines and record a detailed history of interactions on leads, contacts and accounts and keep stakeholders up-to-date on accounts and informed on potential issues.&#10;&#10;&#10;1CRM offers sales force automation, opportunity tracking, sales forecasting, calendar management, graphical dashboards, reporting and email integration. It integrates with third-party applications such as Google apps and Outlook. The QuickBooks Finance add-on module allows companies to gain a full view of their financial picture. Pricing is per user per month and is based on a number of accounts, targets and leads. Support is available through online forums, videos, phone and email.
> 
> Verdict: Rated **4.3/5** by 57 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 57 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: 1CRM
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 30-day free trial, no credit card required.&#10;&#10;Startup: $12 per user, per month&#10;Startup+: $19 per user, per month&#10;Professional: $28 per user, per month&#10;Enterprise: $34 per user, per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Billing & Invoicing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Client Portal
- Collaboration Tools
- Configurable Workflow
- Contact Management
- Contract/License Management
- Credit Card Processing
- Customisable Branding

## Integrations (32 total)

- Adobe Commerce
- Dropbox Business
- Evernote Teams
- Gmail
- GoTo Meeting
- Google Calendar
- Google Maps
- Google Workspace
- HubSpot Marketing Hub
- Joomla
- Lead Guerrilla
- LinkedIn for Business
- LiveChat
- Meta for Business
- Microsoft Excel

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software)

## Related Categories

- [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software)
- [Contact Management Software](https://www.softwareadvice.co.nz/directory/434/contact-management/software)
- [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software)
- [CRM Software for Pharmaceutical ](https://www.softwareadvice.co.nz/directory/343/pharmaceutical-crm/software)
- [CRM Apps](https://www.softwareadvice.co.nz/directory/1491/mobile-crm/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)
4. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
5. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1294 reviews)

## Reviews

### "Great software that covers a lot of situations" — 5.0/5

> **Eduardo** | *27 June 2018* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: I like how it integrates a lot of business processes into a single program. Everything is linked and you get all your information easily. This is not only a CRM, but it is close to a full ERP. It adds invoicing, financials, service support and a ton of other features. I find it specially useful to add my own templates for documents and the way I can create a full module without needing to program. It has also added an API that you can use to integrate with external software.
> 
> **Cons**: Some areas are not as developed as others. Project management is a bit old, and it lacks some functionality that you can find in other software.
> 
> Support is great. Questions are usually answered in a few hours. Updates work flawlessly. The developers are very fast at chasing bugs when they appear.

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### "Support is very bad" — 5.0/5

> **Ron** | *12 January 2024* | Printing | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use. Easy to setup. Easy to implement.
> 
> **Cons**: Any support questions are completely unanswered. Several days without a response. Absolutely no support.

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### "Simply the best CRM out there. Couldn't be happier." — 5.0/5

> **John** | *21 September 2016* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The interface feels intuitive and the features are very robust. Every task feels organic and easy to use. Not to mention the cost is well below Salesforce or any other CRM that I was looking into.
> 
> **Cons**: I wish 1CRM had live chat integration. Currently I have to manually record any support requests or interactions I have on there, so it'd be nice if it could do that automatically. I also wish 1CRM had an Android App. They just came out with one for iOS, so I hope Android will follow\!
> 
> Amazing product. I have been using 1CRM for years and it was a great decision for my business. I love everything about it especially the quality and the cost.

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### "Reasonable CRM software for small businesses" — 4.0/5

> **Rushang** | *22 June 2018* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Firstly, extremely good price and really good quote and invoice functions included within this CRM. It is very well suited for small and slightly medium-sized organizations. The customer service was surprisingly really quick and helpful during the time of incorporation
> 
> **Cons**: I believe this is not a well confined CRM in the sense that's it too broad to be a CRM. It also includes Order Management, service and project management, which is really good but there should be an options to hide these features for the businesses that do not require this.
> 
> PRICE IS SUPERB, given the features they provide and usability. The campaign management and sales followup to marketing campaigns are really helpful for my business model. I am very satisfied with 1CRM and would strongly recommend it.

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### "Amazing support" — 5.0/5

> **marcus** | *24 October 2017* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The support from the developers is unmatched in the market.  It seems that they must monitor their email 24\*7.  &#10;Easy to use, easy to customise.  We have been using 1CRM for many years and credit it with having assisted us in building the business we have today.
> 
> Flexible, easy to use stable and excellent support. &#10;It is a well designed functional product with fantastic support

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/40387/1crmsystemscorp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/40387/1crmsystemscorp> |
| en | <https://www.softwareadvice.com/crm/1crmsystemscorp-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/40387/1crmsystemscorp> |
| en-GB | <https://www.softwareadvice.co.uk/software/40387/1crmsystemscorp> |
| en-IE | <https://www.softwareadvice.ie/software/40387/1crmsystemscorp> |
| en-NZ | <https://www.softwareadvice.co.nz/software/40387/1crmsystemscorp> |

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