--- description: Review of My AskAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: My AskAI | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/4488/virtual-assistant/software) > [My AskAI](/software/402418/my-askai) # My AskAI Canonical: https://www.softwareadvice.co.nz/software/402418/my-askai Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/402418/my-askai?page=2) > My AskAI is a cloud-based AI platform that helps SaaS businesses create customer support chatbots using their websites and knowledge bases. If the AI can't answer it will pass the user over to a human. All conversations are recorded and analysed for common insights and themes. > > Verdict: Rated **4.5/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 82 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: My AskAI ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hebrew, Icelandic, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Automated Responses - Chatbot - Collaboration Tools - Conversation Intelligence - Customer Communication - Customer Engagement - Customer Experience Management - Customisable Branding - Data Extraction - Data Import/Export - Drag & Drop - For Sales Teams/Organizations - For eCommerce - Intent Recognition - Interaction Tracking ## Integrations (17 total) - Bubble - Confluence - Dropbox Business - Freshchat - Freshdesk - Google Drive - Gorgias - HubSpot CRM - HubSpot Service Hub - Intercom - Microsoft Teams - OneDrive - Shopify - Slack - Zapier ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software) ## Related Categories - [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software) - [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software) - [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software) - [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) ## Alternatives 1. [VideoExpress](https://www.softwareadvice.co.nz/software/449984/VideoExpress) — 4.7/5 (6123 reviews) 2. [Anyword](https://www.softwareadvice.co.nz/software/231859/anyword) — 4.8/5 (391 reviews) 3. [MarketingBlocks](https://www.softwareadvice.co.nz/software/372577/marketingblocks) — 4.8/5 (277 reviews) 4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Ada](https://www.softwareadvice.co.nz/software/171805/ada) — 4.7/5 (15 reviews) ## Reviews ### "Incredible." — 5.0/5 > **Kristina** | *26 January 2024* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Absolutely simple to set up and apply to our site. Has provided an incredible resource for our readers to help them find what they're looking for quickly. For us, it provides a window into the minds of readers to show us exactly what information they need, as well as, what information we need to cover. > > **Cons**: We had a few snafus at the beginning with crawling our site - but customer service was phenomenal and really helped us get up and running fast\! > > Fabulous - I highly recommend this service and the technology, it's been a game changer for our site\! ----- ### "Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers" — 5.0/5 > **Gabriel** | *5 May 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer\! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities. > > **Cons**: Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance. > > Let me tell you, MyAsk AI is a total rockstar\! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think\! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level. ----- ### "An excellent tool that presents constant evolutions and many features." — 3.0/5 > **Adriano** | *10 August 2023* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: the level of customization is absurdly excellent. > > **Cons**: Not support to scanned PDFs. Also, I'm still trying to make sure the tool can deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. This is getting more difficult. > > The experience was good, I'm still trying to make the tool deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. ----- ### "It changed my life" — 5.0/5 > **Levon** | *30 September 2023* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: Oh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a > > **Cons**: Now, onto the cons. There are just so many to choose from\! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever. > > As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting. ----- ### "Fantastic stuff..." — 5.0/5 > **Ken Hwee** | *19 August 2023* | Judiciary | Recommendation rating: 10.0/10 > > **Pros**: Incredibly easy to create new bots and to customise them to suit my colour palette etc > > **Cons**: The Web pages crawling capabilities can be enhanced to allow for selectable refresh intervals > > Great product constrained only by the GPT capabilities ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/402418/my-askai?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/402418/my-askai) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data