---
description: Review of myQuest Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: myQuest Connect | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [myQuest Connect](/software/401435/myquest-connect)

# myQuest Connect

Canonical: https://www.softwareadvice.co.nz/software/401435/myquest-connect

> myQuest Connect is a Microsoft Teams app which allows employees to automatically receive answers to questions they have during work. The myQuest Connect bot is linked to the organization's knowledge base and can immediately send answers to questions, or alternatively, connect employees with colleagues who are available and able to help. 

Here's how it works:

- Employees anonymously submit a work-related question or challenge.
- The myQuest Connect bot automatically sends the answer to the question from the organization's knowledge base.
-  If the answer doesn't exist in the knowledge base, the bot connects the employee with a colleague who knows the answer and who is available to support.
- Once the question is resolved, the bot adds the solution to the organization's knowledge base so that next time, it can be presented to those who submit a similar question.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: myQuest
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing includes a setup fee and payment per user, per year. Please contact myQuest directly for details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Decision Support Software
- Discussions/Forums
- Document Management
- Document Storage
- File Management
- Full Text Search
- Knowledge Base Management
- Multi-Language

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software)
- [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software)
- [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software)

## Alternatives

1. [Guru](https://www.softwareadvice.co.nz/software/103160/guru) — 4.8/5 (639 reviews)
2. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5059 reviews)
3. [Confluence](https://www.softwareadvice.co.nz/software/430492/confluence) — 4.5/5 (3663 reviews)
4. [Document360](https://www.softwareadvice.co.nz/software/96197/document360) — 4.7/5 (290 reviews)
5. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.5/5 (685 reviews)

## Reviews

### "Using Quest to capture and document SME knowledge" — 5.0/5

> **Mohab** | *1 November 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: - Seamless and simple processes (No training required.- Based on MS Teams platform which makes it very familiar to employees.- Covers existing FAQs and live SME advice.- Capturing and vetting SME answers before including them as FAQs (Corporate Knowledge).- Works very well on mobile phones.
> 
> **Cons**: The platform can sometimes miss answers to questions already existing in the FAQ database. However, it still connects the employee to an SME so the goal of addressing the question is still achieved.

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### "Increased Productivity" — 5.0/5

> **Rene** | *25 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Great add on to our Teams product increasing our internal teams response time to queries. Easy setup and great customer support.
> 
> **Cons**: None that stand out. Although there is room for improvement.
> 
> A great add on used by our internal product and customer support personal quickly gaining access to resources across teams.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/401435/myquest-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/help-desk/myquest-connect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/401435/myquest-connect> |
| en-GB | <https://www.softwareadvice.co.uk/software/401435/myquest-connect> |
| en-IE | <https://www.softwareadvice.ie/software/401435/myquest-connect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/401435/myquest-connect> |

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