---
description: Review of CommandLink CCaaS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CommandLink CCaaS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [CommandLink CCaaS](/software/399836/commandlink-ccaas)

# CommandLink CCaaS

Canonical: https://www.softwareadvice.co.nz/software/399836/commandlink-ccaas

> CommandLink offers a contact center solution in the industry that helps businesses seamlessly integrate voice, data, and security into a single proprietary ITSM platform. The system uses machine learning technology and other tools, enabling businesses to offer support to customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management

## Integrations (52 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise MDR
- ConnectWise RMM
- ConnectWise SIEM
- Efficy CRM
- Exact Synergy

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.softwareadvice.co.nz/software/524506/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.softwareadvice.co.nz/software/352892/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.softwareadvice.co.nz/software/95921/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/399836/commandlink-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/contact-center/commandlink-ccaas-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/399836/commandlink-ccaas> |
| en-GB | <https://www.softwareadvice.co.uk/software/399836/commandlink-ccaas> |
| en-IE | <https://www.softwareadvice.ie/software/399836/commandlink-ccaas> |
| en-NZ | <https://www.softwareadvice.co.nz/software/399836/commandlink-ccaas> |

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