---
description: Review of CommandLink UCaaS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CommandLink UCaaS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [CommandLink UCaaS](/software/399833/commandlink-ucaas)

# CommandLink UCaaS

Canonical: https://www.softwareadvice.co.nz/software/399833/commandlink-ucaas

> CommandLink UCaaS offers end-to-end visibility, analytics, and service controls in the CommandLink ITSM portal. With CommandLink, users will enjoy a unified dashboard for UCaaS, network, and WAN edge devices with real-time application performance insights. It embedded a layer of AI-powered analytics directly into the global network to provide unmatched intelligence alongside on-demand bandwidth management.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Management
- Customisable Reports
- Electronic Faxes
- File Sharing
- Group Messaging
- IVR
- Interaction Tracking
- Meeting Management

## Integrations (52 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise CPQ
- ConnectWise MDR
- ConnectWise RMM
- Efficy CRM
- Exact Synergy

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)

## Alternatives

1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews)
2. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Flock](https://www.softwareadvice.co.nz/software/165028/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews)

## Reviews

### "No brainer UCaaS" — 5.0/5

> **Verified Reviewer** | *28 June 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: CommandLink just makes everything easy. I don't have to deal with bad support and their platform is by far the easiest to use.
> 
> **Cons**: This is the first time I have no complaints about a telecom carrier. It really is an easy experience both before and after.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/399833/commandlink-ucaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/commandlink-ucaas-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/399833/commandlink-ucaas> |
| en-GB | <https://www.softwareadvice.co.uk/software/399833/commandlink-ucaas> |
| en-IE | <https://www.softwareadvice.ie/software/399833/commandlink-ucaas> |
| en-NZ | <https://www.softwareadvice.co.nz/software/399833/commandlink-ucaas> |

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