--- description: Review of Microsoft Entra ID Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Microsoft Entra ID | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Access Governance Software](/directory/4665/access-governance/software) > [Microsoft Entra ID](/software/399665/azure-active-directory) # Microsoft Entra ID Canonical: https://www.softwareadvice.co.nz/software/399665/azure-active-directory Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/399665/azure-active-directory?page=2) > Azure Active Directory, part of Microsoft Entra, is an identity and access management (IAM) solution that offers multi-factor authentication and single sign-on (SSO) capabilities to prevent cyberattacks. It enables managers to automate workflows, track employees’ productivity, conduct behavioral analysis, and monitor user activities via a unified platform. Customers can use their local account, enterprise, or social media identities to request access to business applications. It provides a host of features such as user management, analytics, access control, security management and more. Additionally, Azure Active Directory allows administrators to manage user credentials, define access control policies and track the user journey. Azure Active Directory comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Office 365, Workplace, myday, Box, SAP Concur, Canvas and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs, documentation and other online measures. > > Verdict: Rated **4.7/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 62 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Office 365 Apps - Please contact Microsoft directly Premium P1 - $6 user/month Premium P2 - $9 user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Arabic, Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean, Malay, Norwegian, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Belarus, Belgium, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Ecuador, Egypt, Estonia, Finland and 46 more ## Features - API - Access Control - Access Controls/Permissions - Access Management - Application Access Control - Authentication - Behavioural Analytics - Credential Management - Data Security - Endpoint Management - Identity Federation - Least Privilege - Monitoring - Multi-Factor Authentication - Multiple Authentication Methods - Password Management - Policy Management - Real-Time Notifications - Remote Access Management - Self Service Portal ## Integrations (6 total) - Box - Canvas - SAP Concur - SAP SuccessFactors HCM - Salesforce Nonprofit Cloud - Workday HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Access Governance Software](https://www.softwareadvice.co.nz/directory/4665/access-governance/software) ## Related Categories - [Access Governance Software](https://www.softwareadvice.co.nz/directory/4665/access-governance/software) - [Directory Software](https://www.softwareadvice.co.nz/directory/4765/directory-software/software) - [Single Sign On Software](https://www.softwareadvice.co.nz/directory/4347/single-sign-on/software) - [Privileged Access Management Software](https://www.softwareadvice.co.nz/directory/4241/privileged-access-management/software) - [Customer Identity and Access Management (CIAM) Software](https://www.softwareadvice.co.nz/directory/4427/ciam/software) ## Alternatives 1. 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The integration with Microsoft services and third-party applications is another major advantage. Features like single sign-on and multi-factor authentication help improve both security and user experience. It also scales well, making it a reliable solution for managing identities in growing environments. > > **Cons**: What I liked least about Microsoft Entra ID is that it can be complex to configure, especially for more advanced features. Setting up conditional access policies and fine tuning permissions can take time and requires a solid understanding of the platform. Licensing can also be a drawback, since some of the more powerful features are only available in higher-tier plans. Troubleshooting issues is not always straightforward, either, as the interface and logs can be difficult to navigate without experience. > > My overall experience with Microsoft Entra ID has been very positive. It provides a strong foundation for identity and access management, with reliable performance and enterprise level security features that are essential in modern environments. It integrates well with both Microsoft and third party services, making it easier to manage users and access from a single platform. Once properly configured, it streamlines authentication and improves security without adding unnecessary friction for users. ----- ### "Microsoft Entra ID is good for an (IAM) solution, but support and interface management have room to improve." — 4.0/5 > **Ben** | *6 May 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The best part of Microsoft Entra ID as a cloud based identity and access (IAM) solution is the fact we no longer have to maintain the backend infrastructure, backups, and replication required to sustain the critical business logon requirements. > > **Cons**: Microsoft Entra ID support has a lot of room to grow. Support is definatly not a strong part of the company as a whole. You will get routed to multiple detartment and will be luck to find someone that knows the product and can speak english. > > Microsoft Entra ID support has a lot of room to grow. Support is defiantly not a strong part of the company as a whole. You will get routed to multiple departments and will be lucky to find someone that knows how to troubleshoot the product and that can speak English. ----- ### "Great tool for growth and productivity." — 5.0/5 > **William** | *24 September 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Navigation and accessibility are great. Easy to understand and find what you need, as long as you have a basic understanding of the platform. > > **Cons**: Some aspects can be a little frustrating when coordinating with 3rd party platforms, but once solved it works well. > > It's been a great experience. As we expand our use and abilities with it, our productivity within the IT department grows. ----- ### "The licensing model needs work." — 3.0/5 > **Brandon** | *21 November 2025* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: It's a natural extension from Active Directory. Syncing accounts and devices is very easy. I like that they offer things like conditional access and advanced security settings that make it possible to have a stronger security posture. > > **Cons**: I don't like how convoluted the licensing can be. While they offer some conditional access policies at our current license level, we would have to bump up to E5 or P2 add on licenses in order to take advantage of some of the more robust policies. Certain reporting options and additional settings are also all blocked by paywall forcing you to either pay more money for more licensing or look at 3rd party solutions. > > We've been using Entra ID since we've started our migration to 365. It was easy to get connected to our on-prem environment and get users moved over to Entra ID and operate in a hybrid deployment. We're now working to move to cloud only users, our endpoints have all been transitioned over to Entra ID utilizing Intune and Auto Pilot for deployment. The process has been pretty straight forward. I do wish the Microsoft Documentation was better or at least a bit easier to find. It would be nice if they had a clear step by step guide to follow. ----- ### "Reliable and poweful identity management platform for daily use" — 5.0/5 > **Denis** | *13 June 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Entra ID has been very reliable and easy to manage. I use it every day for user administration, access management, and application integrations. The single sign-on experience works well, MFA policies are straightforward to configure, and integration with Microsoft 365 and Azure services is seamless. It saves a lot of time and helps maintain a strong security posture. > > **Cons**: Some advanced features can be difficult to understand at first, especially for new administrators. Licensing can also be confusing because certain security and identity features require higher-tier plans. However, these issues are relatively minor compared to the overall value of the platform. > > Some advanced features can be difficult to understand at first, especially for new administrators. Licensing can also be confusing because certain security and identity features require higher-tier plans. However, these issues are relatively minor compared to the overall value of the platform. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/399665/azure-active-directory?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/399665/azure-active-directory) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data