Microsoft Outlook

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Microsoft Outlook

Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone. Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant. Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk.
Microsoft Outlook Software - Microsoft Outlook web and mobile app
Microsoft Outlook Software - Microsoft Outlook @mentions
Microsoft Outlook Software - Microsoft Outlook inboxes
Microsoft Outlook Software - Microsoft Outlook email restrictions
Microsoft Outlook Software - Microsoft Outlook calendar
Microsoft Outlook Software - Microsoft Outlook web and mobile app - thumbnail
Microsoft Outlook Software - Microsoft Outlook @mentions - thumbnail
Microsoft Outlook Software - Microsoft Outlook inboxes - thumbnail
Microsoft Outlook Software - Microsoft Outlook email restrictions - thumbnail
Microsoft Outlook Software - Microsoft Outlook calendar - thumbnail

Microsoft Outlook pricing

Microsoft Outlook has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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Microsoft Outlook Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.4
Customer Support
4.1
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All Microsoft Outlook Reviews

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2,049 reviews
John
John
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/12/2024

OutlookApp for All Looks

The new Microsoft Outlook is so good. Especially their Outlook app for iOS is very user-friendly.

Pros

Love the UI/UX. Works well in both web & mobile.

Cons

Once we send an email, if we want to recall, it takes hard to find.

Tina
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 21/12/2024

Outlook Review

I use Outlook for both my personal and work email. I like how i can easily switch accounts on my phone. I also like the ease of using the software. I use it daily for yasks, calendars, emails and organization.

Pros

Ease of use, compatibility with other Microsoft products, lots of fearursz, meeting scheduling, and use within Power Automate.

Cons

I like using the software and don't have many complaints. Occasionally it will lock up, but a restart and it works well again.

Kevin
  • Industry: Warehousing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
2

3.0
Reviewed on 16/12/2024

Outlook's New Version: Faster but Missing Key Features

My overall experience with Microsoft Outlook has been a rocky one. The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is missing a lot of key features. However, Outlook is still great with certain things, like reminders, calendar, scheduling, seamless Microsoft 365 integration, among many other things. Overall a 3/5.

Pros

What I like the most about Microsoft Outlook is that it seamlessly integrates with Microsoft 365, the calendar and scheduling features are great, and the search functionality is also great.

Cons

The new version of Microsoft Outlook is missing lots of features. The old version of Microsoft Outlook is pretty much useless because it is extremely slow to open stuff, and will frequently stop responding, forcing you to upgrade to the new version.

Daysi
Daysi
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 12/09/2024

Best Email I've Used!

Overall, Microsoft Outlook is the best email I've ever used and I will continue to use it. I use it personally and professionally. It's convenient, secure, and they always seem to be updating it to make it better!

Pros

Microsoft Outlook is by far my favorite email. It's very secure, easy to use, I hardly get junk mail (like I used to with other email platforms), and it customizable!

Cons

I do wish you could more easily share your weekly schedule with colleagues and I wish you could specify what days/hours you're working in the office or working from home so that people know how to reach you. There are some features such as groups that I think are really cool, but a little difficult to figure out and use.

Elizabeth
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/12/2024

Easy, Organized, and Simple

Microsoft Outlook is very easy to use and helpful to get you organized!

Pros

I like that Microsoft Outlook has everything well organized and I can make a bunch of different folders to keep track of everything.

Cons

The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and then I can add an attachment. I send a bunch of emails with attachments so this is mildly annoying.

Josephine
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/12/2024

OutLook is the Way To Go

Pros

I enjoy the flexibility with adding additional inboxes for new employees as needed and the storage capacity available.

Cons

I'm not a fan of the newer mailbox style and I wish there was an easier way to locate older messages.

Holly
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/11/2024

Great email program

Very good, happy with use. Will continue to use.

Pros

Very easy to use. The set up is really simple.

Cons

Sometimes reorganizes which email box (focus or other) it delivers to

Rickilee
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 23/12/2024

Effective spam

Effective spam filtering with paid subscription

Pros

Minimizes distractions with strong spam filtering. Offers a comprehensive suite of tools for email management, contacts, calendars, and tasks

Cons

Interface is not very intuitive and some features are complex and require time to master

Allan Del Cris
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/12/2024

Outlook is the best email software!

I really love this apps and have been using for so long since I was introduce with this on my first job. And for me, I feel like it gives me a strong professionalism when using this in professional settings instead of other email apps. I would highly recommend this to my friend.

Pros

Microsoft Outlook has a strong security system. Easy to use. Can be use as personal email and free. Even in free version, you can you personal Signature and edit text easily.

Cons

To be honest, I'm not seeing any cons with this apps. I've been using this in our production floor since day 1 and no any negative experience had happened.

Marcos
Marcos
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 22/12/2024

Helps organize your emails

Although it has its limitations in the free version, it can be quite useful for organizing your personal or work email, it is a software to consider for email management.

Pros

I like that through this program I can check my emails in a simple way, and always have notifications of each email that arrives, so I can be updated on my messages without having to constantly check my inbox.

Cons

It has limited storage, so you may find it necessary to delete old messages, it also has advertising that can be annoying when working.

Verified Reviewer
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
2
Ease of Use
4
Customer Support
0

5.0
Reviewed on 26/06/2024

General Email Mailbox Provided

We used mailtastic and several other signature tools in pair with it. Syncing between Outlook and other environments was not the best.

Pros

Everyone knows how to use it and how it works.
Basic interface is easy to understand.
A lot of existing solutions and unique features.
Native sync and connections to Microsoft tools.

Cons

Using it on other platforms than PC is challenging depending on business needs and other software used.
Some features, addons, toolkits are not available on Mac OS.

Alternatives Considered

Zoho Mail

Reasons for Switching to Microsoft Outlook

Due to our sales team already existing operations on Microsoft 365.
Jenny
  • Industry: Executive Office
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/09/2024

Microsoft Outlook the one stop shop for email/professional application.

Overall Microsoft Outlook is the best email application. I am able to accomplish a lot by using the application. I am very satisfied and will recommend to others.

Pros

What I love about Microsoft Outlook is that I am able to categorize my email by senders, I love that I am able to set up meetings using my calender.

Cons

I do not have any dislikes about Microsoft Outlook.

Rakesh
Rakesh
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/09/2024

Best email management app

it effectively integrates email, calendar, and task management, making it a powerful tool for both personal and professional use.

Pros

integration capabilities
email, calendar, and task management in one platform
compatibility with other Microsoft Office applications

Cons

I personally feel that outlook is resource-intensive.
It consumes more resources ans slows down system performance, sometimes.

agnes
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 27/06/2024

excellent tool for email management

I use outlook daily at work. It is simple to use but at the same time provides many options and tools, including easy use of various format attachments. It includes the outlook calendar which is easy to use and very helpful in keeping track of meeting.
Great experience using Outlook

Pros

- ability to create folder for easy sorting of emails and auto directing of emails based on contact/email address;
- unread folder - easily allows to check unread emails which are visible in the unread folder - these can be additionally sorted by date, recipient etc;
-the search function with various filters which makes it easy to find emails based on different criteria.
- overall appearance of the application and ability to change it as per personal preference.

Cons

Have used outlook for work for many years, and have not had any complaints

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/08/2024

Outlook for meetings and email management

Overall, I've found Microsoft Outlook to be very useful for managing emails, calendars, and tasks. While the interface can be complex and it sometimes slows down with lots of emails, it's still a powerful tool for staying organized.

Pros

I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline productivity and communication efficiently.

Cons

What I liked least about Microsoft Outlook is its sometimes complex interface and occasional slow performance with large email volumes, which can hinder productivity.

Jim
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/02/2024

I love Microsoft Outlook

My overall experience on the scale of 1 to 10 I give it a 9 only reason I don't give it a 10 is because I don't know how to use some of the features

Pros

I use my Outlook as my main way to communicate with all my clients and customers. I'm in real estate, the use emails daily. One feature I really like is what is on my Outlook at home, is also on my Outlook at the office computer, and on my cell phone.

Cons

I really don't have any cons, except sometimes it can be a bit overwhelming all it can do.

Taras
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
3

5.0
Reviewed on 17/07/2024

Solid profession email client

Pros

Matchable features of it are really good and the calendar integration is fantastic for a professional office in. Having multiple calendars allows you to have personal calendars integrated into company-wide calendars and that is a fantastic feature. Also sorting project related emails into folders is a great organizational tool.

Cons

I dislike how app and the program are being upgraded. Computer malfunctions when you have the app version and the program software version on one PC. Windows is doing a lot of changes that aren't really necessary as they shouldn't fix something that wasn't broken but it seems the the moving into this whole cloud hosted 365 nonsense to get subscription fees.

Also then you look update for the program is messing with how we are saving emails into folder structures.

Also it's super annoying when one employee is on a Mac and certain features are simply messing from outlook on their machine. This shouldn't be. All menus should be the same.

Elias
Elias
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/06/2024

I feel safe

a great work tool to send and receive secure emails

Pros

It is a platform that I have used for many years and I feel safe sharing files, sending important information, sure that the information is not leaked and that it reaches the recipient quickly and safely. Furthermore, its use is very easy to learn to use and a quite useful work tool

Cons

There is nothing bad that I dislike, everything works perfectly with useful functions

Sara
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 9/04/2024

MIcrosoft Outlook the email client

I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of mails.
I think it's the best email client, you can manage all your emails is a very smart way; the interface is clean and intuitive. You can create your own folders and add rules to them to organize the messages. There are a lot of addons for Outlook for a useful integration with most used (third party) programs. The calendar will help you to schedule your appointments, meetings and task to do.
If you need information you will easily find the answer on internet.
It's worth the price!

Pros

Easy to use
Lot of support and informations
Lot of addons

Cons

You need a license
I don't like some layout changes of features

Alternatives Considered

Thunderbird

Reasons for Switching to Microsoft Outlook

Because Thunderbird is free and quite known.
Gino
  • Industry: Packaging & Containers
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/08/2024

An Office Buddy

As far on my experience this software is Very Good, it took only a short time for me to learn important functions that I need. Outlook is very user friendly and provides many functions that you can use depends on your working style.

Pros

Microsoft Outlook is very versatile and friendly user, there are a lot of options, settings and programs you can use depend on your working standards in organization. It is very flexible that you can organize all your mails, inbox and make proper templates for your email.

Cons

I think the least bad experience i encountered, sometimes you need to input verification code often, I don't know maybe its for security purposes.

Marco
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 25/06/2024

Microsoft Outlook - Review

Pros

It is a common use tool. It has been develop to a very friendly platform and also allow you to customize based on your needs.

Cons

Not much negative comment at the moment

Abhishek
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 1/08/2024

Swiss army knife Mail client

Excellent mailbox with services as single point for all email communication.

Pros

Mail Client with all the features.
Ability to add even Gmail / third Party mailboxes mailboxes.
Supports IMAP , POP and all email configurations.
Has great integration with teams and other Microsoft products like Microsoft To-do.

Cons

Basic user licenses don't have access to outlook client.
No much customization options like themes

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 15/02/2024

Defacto For Corporate Email System

It's a solid email platform and integrates easily with MS 365 platform.

Pros

It's familiar and easy to navigate with solid filtering functionality.

Cons

The new Outlook has some bugs. Traditional view is what I like. As long as performance is good then so am I.

Amanda
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/08/2024

OUTLOOK or bust

Amazing been an outlook user for 20 years. Nothing out there is better for my business.

Pros

Love the ease of use and I am in outlook for a hours a day!

Cons

Digital signatures need an update to be more current.

Vidya
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 2/10/2024

Outlook the leader in email management

I have been using it for years now and it's an familiar experience.

Pros

Microsoft Outlook is very capable to handle emails and meetings efficiently

Cons

Not very sophisticated and it gets slower at times

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