About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with powerful e-commerce tools to sell more using Constant Contact.
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS. - thumbnail
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not. - thumbnail
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor. - thumbnail
Constant Contact Software - Reach your customers wherever they are with SMS Marketing. - thumbnail
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool. - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

Starting Price:
US$12.00/month
Free Version:
No
Free trial:
Yes

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Constant Contact Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,647 View all reviews
Greg
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 2/11/2023

An excellent choice for marketing campaigns for any size mailing list

Overall, our experience has been very positive. We manage multiple client email campaigns with various features (recurring emails, drip campaigns, etc.) and Constant Contact can handle all of those without issue.

Pros

We have had a great experience using Constant Contact. It is easy to import any size list, including very large lists and then easy to segment those lists for various marketing campaigns. We've found the email builder to be easy to use to create professional looking emails that match our branding and work well on mobile phones.

Cons

We have not had many issues at all with Constant Contact but we have noticed that there are a few less popular integrations than some of their competitors have.

Ciera
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 24/11/2023

Constant contact will make marketing an ease!

We would recommend Constant Contact to anyone!

Pros

I love the accessibility. Whether I am creating custom newsletters or surveys, Constant Contact is everything you need!

Cons

Honestly there hasn’t been a complaint! We love Constant Contact!

Denise
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 16/10/2023

High Price and Poor Customer Service

Pros

The email set up is fairly straight forward.

Cons

I used Constant Contact for several years for my client e-mails. Thier prices grew steadily from $50.00 a month in the beginning to $145.00, which is quite alot for a small business that send out only minimal e-mails. When I went to cancel, they charged me for an additional month, and refused to refund that charge. Their customer service is worthless, and their prices are high.

Jennifer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/09/2023

Email Marketing Made Easy Thanks to Constant Contact

The e-mail templates are straightforward, therefore I've been able to teach others in our company who have little to no prior expertise with similar software to use them. As an email service, I couldn't be happier.

Pros

I appreciate the variety of options for making email lists quickly and easily. There is a plethora of sample documents from which to pick. It allows you to make emails that look quite official.

Cons

You are unable to tweet at this time. You can't add movies to share like you can on Reels, and you'll have to create individual posts if you want to tailor the text to each social network.

Linda
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2023

Quality product

Pros

Ability to import PDFs and schedule emails.

Cons

I've downgraded to a lower level which does not allow me to schedule emails. I need to find the right balance between price and the features I need.

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