About Dynamics 365









Dynamics 365 pricing
Dynamics 365 does not have a free version but does offer a free trial. Dynamics 365 paid version starts at US$50.00/month.
Alternatives to Dynamics 365
Dynamics 365 Reviews
Feature rating

- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Dynamics 365 is dynamic!
Keeps the business running smoothly without missing anything or losing anything
Pros
Keeps the business running smoothly without missing anything or losing anything
Cons
There is nothing i dislike about Dynamics 365
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Empowering Business Dynamics and Customer Relationships
Dynamics 365 presents an all-encompassing solution that seamlessly integrates CRM and ERP functionalities, fostering enhanced business processes and customer relationships. The platform's ability to merge multiple business aspects into one unified system is incredibly beneficial, streamlining operations and promoting a holistic approach to customer engagement. However, the initial learning curve due to the complexity of the user interface may pose challenges for new users, requiring dedicated time for familiarization and full utilization of its potential. Once past this learning phase, the platform proves to be an invaluable asset for businesses seeking to consolidate and optimize their operations.
Pros
The Versatility and Integration Capabilities of Dynamics 365
Cons
User Interface Complexity and Initial Learning Curve
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Review of Dynamics 365
Many poor experiences with the system being used as a phone system horrible to maintain
Pros
That the bugs can be worked on to improve the system
Cons
This system has so many cons till it is not worth the money and it is not a viable nor a functional system
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Dynamics 365 CRM
Dynamics CRM has been a great investment bringing our sales reps into the digital age when creating sales reports. Management can easily review any sales leads or complications from the web or mobile app.
Pros
Easily can access details on the go for your daily runs. Can look into any prior history on a customer you're going to visit from the mobile app.
Cons
The connection seems to drop off from our main database causing some incorrect data that hasn't been updated.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Dynamics 365
The integration, ease of use, and price point- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Happy with the project
Its modular nature lets me tailor experiences, though the wide range of features can be initially overwhelming. Integration with the broader Microsoft ecosystem is a game-changer, but costs can accumulate quickly for smaller entities. Overall, it's a robust platform, but thorough training and cost analysis are imperative.
Pros
One of the chief merits of Dynamics 365 is the synergy between its modules, providing a consistent user experience and reducing learning curves.
Cons
For smaller businesses, the licensing model can be on the pricier side. Ensuring you only pay for what you need is essential. Also, it is easy to get overwhelmed by all the options.