---
description: Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Microsoft Teams | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Microsoft Teams

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> Microsoft Teams is a cloud-based communication and collaboration platform serving small businesses, mid-market companies, and large enterprises across industries. It brings together chat, video meetings, file sharing, and app integrations in one workspace. Teams can be deployed via the cloud and accessed through desktop, mobile, or web browsers. Core features include group and direct messaging, video and audio conferencing, shared file storage, and integration with Microsoft 365 apps such as Word, Excel, and SharePoint. Organizations can organize work into channels by project or department, keeping conversations and files easy to find. Microsoft Teams also supports third-party app integrations, allowing businesses to connect tools they already use. Support is available through Microsoft's online knowledge base, community forums, and paid support plans that include phone and email assistance for qualifying subscriptions.
> 
> Verdict: Rated **4.5/5** by 11166 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11166 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $7.60
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Basque, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (267 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 252 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software)

## Related Categories

- [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software)
- [Video Conferencing Software](https://www.softwareadvice.co.nz/directory/4531/video-conferencing/software)
- [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software)
- [Web Conferencing Software](https://www.softwareadvice.co.nz/directory/3822/conference-calling/software)
- [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software)

## Alternatives

1. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14687 reviews)
2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17727 reviews)
3. [Google Meet](https://www.softwareadvice.co.nz/software/185290/google-meet) — 4.5/5 (12178 reviews)
4. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24216 reviews)
5. [GoTo Meeting](https://www.softwareadvice.co.nz/software/188188/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "Our Go-To Platform for Team Collaboration" — 5.0/5

> **Andrea** | *3 August 2026* | Translation & Localisation | Recommendation rating: 10.0/10
> 
> **Pros**: What we liked most about Microsoft Teams is that it serves as a central hub for our daily communication and collaboration. It is our primary meeting platform, and it makes it easy to chat, hold video meetings, share files, and collaborate on documents without switching between multiple applications.&#10;&#10;The integration with Microsoft 365 is one of its biggest strengths, allowing seamless collaboration through Outlook, OneDrive, SharePoint, and Office apps. Teams is intuitive to use, offers good customization options for channels and notifications, and supports both small team discussions and large meetings effectively. Overall, it provides excellent value for money by combining communication, collaboration, and productivity tools in a single platform.
> 
> **Cons**: While Microsoft Teams is a powerful collaboration platform, it can occasionally feel resource-intensive, especially during long meetings or when multiple applications are running simultaneously. The interface can also become cluttered as the number of teams, channels, and chats grows, making navigation less straightforward. Additionally, some settings and administrative options are spread across different menus, which can make configuration more complex than expected. Despite these minor drawbacks, the platform remains reliable for our day-to-day collaboration.
> 
> Our overall experience with Microsoft Teams has been excellent. It is our primary platform for meetings and day-to-day communication, and it has become an essential part of how our team collaborates. The combination of chat, video conferencing, file sharing, and document collaboration in a single application has helped improve productivity and reduce the need to switch between multiple tools.&#10;&#10;The seamless integration with Microsoft 365 is one of its greatest strengths, making it easy to schedule meetings, collaborate on documents in real time, and keep information centralized. The platform is reliable, easy to use, and supports both internal collaboration and communication with external partners.&#10;&#10;Although the interface can become crowded as teams and channels grow and the application can occasionally be resource-intensive, these are minor drawbacks compared to its overall functionality. Microsoft Teams has consistently met our needs and remains a key tool for communication and collaboration across our organization.

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### "Better than zoom, easy to use\!" — 4.0/5

> **Zachary** | *31 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: I like that you can have multiple people on one call. I like that it is Microsoft so that you can easily transfer files like word or excel and look at them together. We have used it along with zoom and it feels like it is better
> 
> **Cons**: Haven't had too much help from customer support. I feel that they take a while to answer and sometimes it is important to get feedback right away.
> 
> Overall it works well and I would likely choose over zoom or skype. I trust Microsoft more than other products

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### "Good all-in-one communication platform" — 5.0/5

> **Mitesh** | *30 June 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It makes team communication really easy in one place — chats, meetings, and file sharing all together. It’s very useful for remote collaboration and staying connected with the team.
> 
> **Cons**: Sometimes it feels a bit heavy and can slow down on older systems. Also, notifications can get overwhelming if not managed properly.
> 
> Overall, Microsoft Teams is a solid collaboration tool. It helps in daily communication, meetings, and sharing work efficiently, especially for distributed teams.

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### "Teams for Small Business - huge success\!" — 5.0/5

> **Bill** | *15 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Microsoft Teams is how it brings communication, meetings, file sharing, and collaboration together in one place. It makes it easy for teams to stay connected, share updates, and work together efficiently without having to switch between different tools.
> 
> **Cons**: It can also become difficult to keep chats, files, and conversations organized when working across multiple teams and channels.
> 
> Our overall experience with Microsoft Teams has been positive. It has been a reliable tool for communication, meetings, and collaboration, making it easier for teams to stay connected and share information. While it can take some time to get used to all the features and keep things organized, it has been a valuable platform for everyday work.

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### "Reliable platform for team communication and collaboration" — 5.0/5

> **Nikitha** | *12 September 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Teams is easy to use and provides good value for money for professional communication and collaboration. Team Communication is convenient through chat, meetings, calls, and file sharing, while Team Collaboration makes it easier to work with colleagues and keep project discussions organized. The platform also provides useful Customization Options for managing teams, channels, notifications, and communication preferences. Its features can support Project Management by keeping conversations, files, meetings, and project-related updates in one place.
> 
> **Cons**: The number of features and options can sometimes make Teams feel overwhelming, especially for new users. Managing multiple teams, channels, chats, and notifications can also become difficult when there is a high volume of communication. Some Customization Options may require time to understand and configure properly. I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect.
> 
> My overall experience with Microsoft Teams has been positive. The Ease of Use makes it convenient to communicate with colleagues and participate in meetings, while Team Communication and Team Collaboration support day-to-day teamwork. The platform's Customization Options provide flexibility for organizing teams, channels, notifications, and workflows. It can also support Project Management by bringing project discussions, meetings, files, and updates together. Although managing multiple conversations can sometimes be overwhelming, I believe Teams provides good Value for Money for organizations that need an integrated communication and collaboration platform.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/397766/microsoft-teams)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/397766/microsoft-teams> |
| en | <https://www.softwareadvice.com/voip/microsoft-teams-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/397766/microsoft-teams> |
| en-GB | <https://www.softwareadvice.co.uk/software/397766/microsoft-teams> |
| en-IE | <https://www.softwareadvice.ie/software/397766/microsoft-teams> |
| en-NZ | <https://www.softwareadvice.co.nz/software/397766/microsoft-teams> |
| fr | <https://www.softwareadvice.fr/software/397766/microsoft-teams> |

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