Microsoft Teams

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
Microsoft Teams Software - Microsoft Teams Conversation
Microsoft Teams Software - Microsoft Teams Collaboration
Microsoft Teams Software - Microsoft Teams Dashboard
Microsoft Teams video
Microsoft Teams Software - Microsoft Teams Conversation - thumbnail
Microsoft Teams Software - Microsoft Teams Collaboration - thumbnail
Microsoft Teams Software - Microsoft Teams Dashboard - thumbnail

Microsoft Teams pricing

Microsoft Teams has a free version and offers a free trial. Microsoft Teams paid version starts at $7.60/month.

Starting Price:
$7.60/month
Free Version:
Yes
Free trial:
Yes

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Microsoft Teams Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.3
Customer Support
4.2
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All Microsoft Teams Reviews

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9,706 reviews
Raphael
Raphael
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 14/10/2024

Team Management Easy and Smooth

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and became the perfect tool for team management.

Pros

The amount and diversity of functionalities resumed in only one app.

Cons

The account management used to be a problem but recently they improved it.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 17/10/2024

Microsoft Teams

Overall, I really like Microsoft Teams based on the ability to have instant Chat conversations as well as the ability to schedule meetings without major restrictions.

Pros

I like the ability to schedule meetings and send out links either via a meeting planner or create my own email and include the link. I like that we can hold meetings without time restraints. I also like the Chat feature to stay in instant contact with others.

Cons

I do not have any Cons at the moment. Initially, I would have stated a Con as having difficulty in starting meetings because I would "lose" the link. However, after realizing that I could click on the calendar icon and join the meeting from the scheduled meeting, I was good. I guess this was more so user error than an actual issue with Teams (lol).

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

I use Microsoft Teams as well as another alternative product. Depending on what we are doing determines which product will be used.
Carl
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
2
Customer Support
3

3.0
Reviewed on 9/10/2024

Brings teams together but misses out on high potential

While it enables and encourages collaboration with team members and has brilliant call functionality, it misses out on it's large potential due to being a bit too difficult to use

Pros

The functionality of calls is brilliant, bringing project teams together and encouraging collaboration. The integration with other Microsoft software like Outlook is also really helpful

Cons

The User Interface lets it down, as it looks quite clunky and hurts to looks at for too long, compared to Slack for example which is much more pleasing to the eye. Not being easily able to join multiple workspaces is also a hindrance

Kristan
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 30/10/2024

Teams makes collaboration easier

Overall I have had a great experience with Microsoft teams. The ability to hold high quality video calls and interactive presentations is better than other equivalent platforms. However the integration with programmes such as PowerPoint could be improved.

Pros

The ability to communicate with colleagues and collaborate with clients using the powerful conference call feature.

Cons

Sometimes the communication with other Microsoft apps is not best optimised.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/11/2024

Seamless Work Communication

Teams is an integral part of my daily work. I use it to collaborate with my team on time sensitive matters when emails may otherwise be lost in the shuffle.

Pros

Teams makes it simply to seamlessly collaborate with colleagues in real time. Project-based chat conversations allow for us to remain in constant communication. Switching between chat and voice and video calls is also an integral part of our consultative work.

Cons

The only downside I've experienced with Teams is trouble connecting on calls across different Teams instances or when using a VPN. However, these issues have been minimal and have not affected my overall opinion.

Steven
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 23/10/2024

Best UCaaS out there

Rock solid platform, use across multiple organisations with differing compliance requiremebts, all of which can be configured easily by policy

Pros

Most joined up collaboration tool on the market. File storage with backend on SharePoint, voice/video using evolution of Skype online, secure by design.

Cons

Microsoft have started adding premium/add-on skus.

Reasons for Switching to Microsoft Teams

Office 365 integration made decision easy, using same management platform makes it easy
Steve
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 25/11/2024

An Amazing Software To Allow Remote Integration Of Users

Pros

Teams allowed our users to interact in a way not possible before, which was integral at the start of the Pandemic.

We went from users having little to no access to other users and the environment outside of work, to a full blown remote workplace.

Without Teams, we never could have completed this as fast and seamlessly. It was an integral part of the ongoing transition, even with more people back in the office more regularly.

Cons

Issues with some of the versions caused confusion amongst users.

Sometimes crashes or freezing depending on the machine.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

Teams integrated with our already setup Microsoft enviornment much easier than Zoom, along with the discounts provided for this.
Sri
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 23/11/2024

Ms. Teams as a new communication tool.

Microsoft Teams is very useful in terms of for meeting, keeping file and recordings, also for the calls.

Pros

Microsoft Teams is light enough to be installed in our phone. Makes business meetings or call on the go so much easier. The feature to share files and keep meetings recordings are also very helpful. The forwarding call feature is very useful.

Cons

I have two versions in my laptop, one said the latest one, but I don't know why both old and new versions popped up at the same time when my laptop is turned on.

Chiara
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 10/10/2024

Love it! It's the perfect call tool

I use it everyday to chat and have meetings. It's easy, practical and convenient. It's a very good tool for companies and the introduction of copilot improved the whole experience allowing to ease annoying tasks and helping to find what you need.

Pros

The ease of use, the various functionalities and the additional apps.

Cons

That the "sharing your screen" bar is always in the middle!!!

Luis C.
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 31/10/2024

Microsoft teams personal experience from an architect perspective.

Overall my experience has been excellent and I would highly recommend it.

Pros

Microsoft teams allows for large teams collaboration and rapid communication. In addition, It has multiple apps which help the collaboration process be smooth while working in a person to person environment or in a digital remote environment.

Cons

The software has a bit of a loading delay when a lot of information is being cached.

Fernando
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4.0
Reviewed on 17/08/2024

Microsoft Teams is Indispensable for Today's Business Environment

I have been pretty happy with teams and have found it very intuitive to use.

Pros

MS Teams makes having web meeting and webinars easy and it wis one of the better quality web meeting tools available.

Cons

I wish it had more features integrated into it or was simpler to integrate with other tools.

Alternatives Considered

3CX, Zoom Events and Webinars and Skype

Reasons for Choosing Microsoft Teams

Teams was part of my Microsoft 365 subscription and I like how it works seamlessly and performs better.

Reasons for Switching to Microsoft Teams

I prefer it. It works seamlessly with my Microsoft subscription application and other tools and it performance is great.
Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
0

4.0
Reviewed on 14/07/2024

Ms Teams review

Pros

Microsoft Teams helps me as a PhD student, especially during the COVID-19 time, as it facilitated virtual meetings and discussions. The calendar management ensured efficient use of time and helped me share and access essential documents and data while keeping track of my research tasks.

Cons

The interface can be cluttered and overwhelming at times, and performance can slow down with larger or more complex data. Also, notifications can sometimes be excessive and distracting, and third-party integrations occasionally have compatibility issues.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
0

4.0
Reviewed on 29/06/2024

Video conferring with the added benefit of collaboration

Exceptional experience, included in the Microsoft suite, clear and clean audio and video experience. A daily staple for myself and our team

Pros

I like the quality of video conferencing, the ability to share the screen, transcribe feature, and the ability to connect with your team in an easy and efficient manner

Cons

I sometimes have issues when sharing my screen or connecting to our boardroom tv. The teams meeting will sometimes freeze and will need to be disconnected.

Christin
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 5/09/2024

Microsoft Teams For Schools

Pros

I like Microsoft Teams for the collaborative environments created using the platform. It is a helpful way to keep our organization’s communication consistent. We are able to share resources all in one place. For our students, it is a great space to create and grade assignments, practice digital literacy, and a one-stop-shop for resources and links.

Cons

I, personally, like the “friendliness” of Google Classroom over teams for using with my younger elementary students. If there was a way to adapt the overall environment to be more child-friendly, I would be more inclined to using it with my younger students. However, with adults, it has been an extremely helpful resource to use.

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 16/05/2024

Great Tool for IT and Business

It's been a consistently solid communication tool that keeps adding great features.

Pros

It's not only great for meetings, but has a vast amount of connectors to other software that helps integrate everything in one place.

Cons

Compared to Slack, it lacks some features that cater to software development teams.

Nas
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3.0
Reviewed on 8/08/2024

Teams: connecting y’all

We extensively use teams for classes and meetings. Overall, it takes time to familiarize but once you know, you’ll like it.

Pros

Very intuitive, easy to share screen, adding and accepting participants are easy

Cons

After opening the meeting, I can’t see my chat groups so easily. That means if I click teams icon from the menu, it continuously show me the meeting but not the teams app itself. I felt that made me confused all the time.

Another part, screen sharing in 2 display monitors. We have to make sure what screen we are sharing. Instead, it would be nicer if to have pop messages like you are sharing screen 1 or screen 2 or you are screen sharing.

Also, opening teams app takes long time.

Meegan
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 7/10/2024

Great Message Center!

My overall experience with Microsoft Teams has been great. I like that I can easily contact coworkers quickly while also helping students when they have questions outside of class.

Pros

Microsoft Teams is a great tool for teachers and staff. At my school, we use Teams to communicate with other teachers. I like that you can have Teams automatically open when you sign into your computer. This helps incase you forgot to turn it on. I use it all the time to ask other teachers questions or to contact the front office. It will give you a notification popup whenever you receive a message. During Covid, our school used Microsoft Teams for virtual classes. It was very easy to set up my classes and have my students logged in. My web camera was easily connected so students could view the whiteboard.

Cons

One con about Microsoft Teams is there seem to be a couple of different versions of Teams. When I sign into my PC, once in a while it will sign into the wrong account so I won't see messages sent to me. I have to physically go into teams, sign out, and sign back into the right account. I have not figured out how to fix this yet.

Charles
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/11/2024

My Microsoft Teams Experience

It's user-friendly and centralised, thereby making it less cumbersome to manage. I can easily collaborate with my team and share files real-time.

Pros

I can easily integrate Microsoft Teams with my Outlook and other Microsft tools. It's flexible and easy to use. I love the recently updated features that make it look unique.

Cons

I am yet to discover the downside of Microsoft Teams.

Tanner
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/09/2024

Teams is Essential for Working with a Team

Overall I use this every single day to chat with coworkers about projects, attend meetings, and use group chats to store data for everyone to collaborate.

Pros

It’s so simple to connect with your colleagues and have meetings when remote work is an option.

Cons

There isn’t anything I don’t like about Teams

Royce
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 12/09/2024

Daily Teams user

MS Teams is an integral part of our company's daily operations.

Pros

Our company uses MS Teams for much of our collaborative work. It syncs well with Outlook, SharePoint, and Planner allowing us schedule meetings, share work, manage projects, and store files. The screen share function is particularly usuell in combination with Planner and SharePoint.

Cons

The interface for files copy/move is cumbersome. It suggests recent of favorite locations but does not provide a means to look up a location that is not suggested. A simple file explorer like navigation would easily resolve this.

Davide
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 7/08/2024

Essential tool for work

Microsoft Teams is one of the essential tools for my day-to-day job, thanks to its deep collaboration features, ease of use, multi-platform usage, and integration with Office 365, which makes editing and sharing files a breeze. Absolutely a killer!

Pros

It is well integrated in the Office 365 Suite and available on every platform, and has amazing collaboration features for both small and large teams.

Cons

A few bugs here and there, and the interface is not always easy to navigate. It's not difficult by any means, but some design choices are questionable, in my opinion.

Jenny
  • Industry: Executive Office
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/09/2024

Microsoft Teams- Hybrid working environment made easy.

Overall MS Team is very useful. I am able to have meetings, do interviews and communicate with others virtually. Overall the application is very functional and I will recommenced the app to others.

Pros

What I most love about MS Teams is that I am still able to interact with persons over a virtual platform even tho my work is remote.

Cons

I do not have any dislike about the application so far.

Timea
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/11/2024

Teams - Crucial to day-to-day comms

I use Teams on a daily basis and it is crucial for team communications, events co-ordinations and file sharing.

Pros

It functions well and is an essential day to day tool.

Cons

I feel like the applications in it can be a bit rigid, but I do see improvements with updates. The issue that I find most challenging is the correlation between Teams and Outlook diary. I feel that they don't always match up and depending on settings, certain meetings can only be added on one platform and not the other.

Timothy
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0

4.0
Reviewed on 8/04/2024

Microsoft Teams - Great for team management

Pros

I love the ability to use Teams in many different ways including instant communication with my team and as a meeting scheduler (both in person and online).

Cons

Occasionally the desktop app has bugs that make it hard to use. These problems do not happen regularly, but when they do, it can impact efficiency and productivity.

Siva Sankar
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/09/2024

Helpful while doing job because one of the best productive tool

Overall experience too good because I have good internet speed so in video calls also for me performing more good and communication with team members also very easy to do

Pros

Easy to.communicate with the team in audio and video calls,
Also for desktop applications we can login into multiple accounts
Screen sharing also one of the best I have seen

Cons

While during the video calls it will consume the more internet data, those times we need more data and internet speed as well

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