Microsoft 365

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.
Microsoft 365 Software - Microsoft 365 Dashboard
Microsoft 365 Software - Microsoft 365 Admin center
Microsoft 365 Software - Microsoft 365 Signing in
Microsoft 365 video
Microsoft 365 Software - Microsoft 365 Dashboard - thumbnail
Microsoft 365 Software - Microsoft 365 Admin center - thumbnail
Microsoft 365 Software - Microsoft 365 Signing in - thumbnail

Microsoft 365 pricing

Microsoft 365 does not have a free version but does offer a free trial. Microsoft 365 paid version starts at US$6.99/month.

Starting Price:
US$6.99/month
Free Version:
No
Free trial:
Yes

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Microsoft 365 Reviews

Overall rating

4.6
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.6
Ease of Use
4.5
Customer Support
4.3
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All Microsoft 365 Reviews

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13,743 reviews
Sahil
Sahil
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/10/2024

Microsoft 365 is best all in one place

I like Microsoft 365 because of much useful application and specially one drive

Pros

It has multiple apps like word excel power point and specially one drive which help us to share files

Cons

There is nothing i can say, i like every feature that i have used till now and very useful

  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4.0
Reviewed on 31/10/2024

A well-rounded solution for all the business needs of a company

Microsoft 365 is the most universal business solution both for SMEs and big corporations as it removes the burden for the IT needs of the organisation.

Pros

The seamless integration across all business platforms: email - calendar - document editing/handling - cloud storage.

Cons

The not-so-seamless integration on Apple devices.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

Because it has better integration with Windows Operating Systems.
Kieran
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
4

3.0
Reviewed on 13/11/2024

Solid, but losing its competitive advantage

My overall relationship with Microsoft 365 is one of necessity rather than choice - Excel and Word are still so widely used that it's hard to avoid having these programs. And, with all that said, I do find Microsoft 365 to be very reliable software.

Pros

This package includes the programs we have all grown up using (well, at least those of my generation!) like Work, Excel and PowerPoint.

Cons

I find Microsoft 365 clunky to use and expensive for what you get - there are so many great alternatives these days, such as Google, with software that does everything you need at a fraction of the price, and without the need to have programs downloaded on your computer (cloud-based).

Naveed
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 7/11/2024

Solid Suite with Room for Improvement on macOS

Overall, while I appreciate the Microsoft Ecosystem for its familiarity and consistency, the integration issues and limited features on macOS have made it challenging to use effectively. The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall functionality for Mac users.

Pros

The Microsoft Ecosystem has been in my life since Windows XP. I love that the main office suite of apps have remained consistent throughout all of these years, with incremental and easy to adapt changes made with each iteration.

Cons

The easiest way for me to collaborate on documents, spreadsheets, and in Outlook has been to use the browser interface, which has been surprisingly great, despite its limited features. There are discrepancies between the features available in the browser version versus the Outlook app; for instance, there is no “duplicate” feature for calendar events in the app, but the option is available in the browser. I know there are some features in the Word and Excel app for Windows that are not available for macOS as well (including in the browser version of Microsoft 365).

I know there are some features in the Word and Excel app for WIndows that are not available for macOS as well (this includes the browser version of Microsoft 365). It would be really nice to be able to use Python in Excel on MacOS.

Integrating Microsoft 365 with plug-ins and extensions can be cumbersome. For example, while apps like Carepatron allow for some integration (only the Calendar is available in the app, whereas Google Calendar, Gmail, and Zoom — not Teams — can be connected), other tools like Notion (where the Notion Calendar syncs with Google Calendar but not with Outlook) highlight the limitations of Microsoft 365’s compatibility and ease of use.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

It was the choice of software to use at the clinic I'm working at. Since everyone is on-board with Microsoft 365, I decided to go with the flow rather than convince the team that something else was better (for now).
Michael
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 18/10/2024

Microsoft 365 is a great productivity solution

Generally my experience has been very good, both as a user and as a service provider deploying the solution for end users.

Pros

Availability- wherever I am, I can do an install for a user without having to search for versions of installers

Cons

Service outages for online components like Exchange Online or OneDrive

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

Most businesses run on Microsoft in our experience. It is much more comfortable for end users from a productivity and continuity standpoint.
Pamela
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 26/11/2024

Microsoft 365: workflow excellence

Indeed, Microsoft 365 has offered reliable and efficient results for our needs of creating the email templates. It is great to have integral available built-in integration with other Microsoft tools, while security measures make it a must-have for our communication. Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees.

Pros

From workflow integration to business and productivity suites, using Microsoft is absolutely seamless. Real-time selves of many services and the common access to cloud-based mail templates facilitate the work of the team on the email designs. The use of design advice by artificial intelligence, as well as the brand kit feature, helps make all communications uniform and employs less time in designing.

Cons

The email template designer can make use of better, more modern, and even fully responsive designs. The most problematic issue with using email templates is the absence of A/B testing options that are embedded directly into email clients.

Nicolas
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 16/10/2024

One account, many tools

Use of Microsoft 365, previously named Office 365 for several years for my company and my customers.

Pros

Microsoft quality. Lots of tools could be accessed with one account and so management is simplified (but a litlle hurt)

Cons

Maybe too many tools and so it's not easy to fully manage all of them

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

easy to manage, easy to configure on customers hardaware
Xiang
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/10/2024

An integrated framework for Microsoft business applications

It provides a convenient and integrated framework for those applications of Microsoft which are essential for the business.

Pros

It is easy to utilize the Microsoft cloud based system to access our data, emails and cloud from multiple platforms.

Cons

There is some difference of the functions from each version. It takes a while to learn them. The cost is getting more expensive.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

We have internal national offices where those areas block Google apps.
TERI
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 16/11/2024

Microsoft 365 can connect teams

Pros

I really like Teams functionality and Excel. I appreciate being able to use Sharepoint and all of the apps seamlessly across the cloud .

Cons

It is expensive and Word is not my favorite

Alternatives Considered

Google Workspace

Reasons for Choosing Microsoft 365

365 had more features and online options.

Switched From

Microsoft Excel

Reasons for Switching to Microsoft 365

The idea of Teams and the security was a big selling point. Most people already knew how to use it too.
Tim
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/11/2024

Convenient and stable.

Overall i am glad i have this product. Easy and convient way to work effeciently

Pros

Ease of use and intergration of all programs along eith always having the most up to date version

Cons

Can be a little expensive especially compaired to some free software

Abhishek
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/08/2024

The best Productivity suite ever

Great tool to drastically improve the productivity of every team , All apps integrate well with each other.

Pros

Great email service, suite of productivity apps like Word, Excel and PowerPoint

Cons

The licensing is monthly or yearly , no option to buy lifetime subscription with serial keys like the previous versions.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

Productivity suite is not as better as office 365 , most of the apps doesn't have full functionality when compared to office 365
Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2

5.0
Reviewed on 21/03/2024

M365 - Built for Business

Incredible. By far the best holistic office suite I have ever used.

Pros

Functionality, accessibility and administrative access to amazing.
Microsoft have come leaps and bounds over the past decade.

Cons

Some additional security functionality would be good in the future to replace other the need for 3rd party threat detection or RMM functions.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

It's a far more advanced and holistic offering. Microsoft Office 365 is the best product on the market in it's field.
Kiran
  • Industry: Electrical/Electronic Manufacturing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/08/2024

Small business

Overall satisfactory,comes with all office products

Pros

Good comes with all package and all in one for office works

Cons

Pricing of the product is little higher compared to other products and also Excel becomes laggy when there is huge data

Brinda
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 29/09/2024

Best subscription

Overall worth it because of all the different applications and cloud integration

Pros

Access files from anywhere, facilitating collaboration and remote work.
Offers a wide range of applications (Word, Excel, PowerPoint, Outlook, Teams, etc.)
Robust security measures with Microsoft Authenticator etc.

Cons

Ongoing subscription fees can add up over time

Rachel
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 1/10/2024

Good quality software but Google has similar for free

Microsoft 365 apps are very easy to use but paying $109 per year for one account or $139 per year for a family account did not seem worth it for us. I use Google instead. I'm not using complex Excel formulas so Google Sheets work well for me. I can also live without Teams as Google has a messaging function and using Google Meet works well and for free.

Pros

I use Microsoft 365 at work and for personal use. I'm always using Excel, Word, Teams or OneNote and I'll be a champion of Microsoft 365 anytime because I'm not paying for this privilege. My employer is. Although I do prefer Google apps as you'll never lose your work. It's all being saved to Google Drive. We don't have OneDrive at work or SharePoint which may make saving your work easier.

Cons

I find the cost of Microsoft 365 Personal to not be value for money. I've cancelled my subscription and instead use Google Docs, Sheets, Slides and Drive for my personal word processing and budgeting needs. With Drive, I have an amount of free space with my account, which I have not exceeded. I have 365 on my work laptop so if I need Word I'll use it on that device. Depending on your requirements, 365 might be worth purchasing but for me it hasn't been. 365 was also very confused when I'm signing in with one account (work vs school account), which led to Forms not working, but this issue seems to be working.

Avery
  • Industry: Staffing & Recruiting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/09/2024

A Valuable Tool

I first came across it when my uni provided it to their students. I didn't fully appreciate it though until I joined my current workplace where we use it exclusively.
I primarily use Teams, Excel and Word.

Pros

The ability to sync and access files across devices.
Obviously the individual programs are fantastic. I use Excel and Word almost daily and can't imagine using a different option.

Cons

To be honest I haven't actually found anything that I actively didn't like yet.

Royce
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

5.0
Reviewed on 25/09/2024

365 is a prebuilt easy to use home page for casual users.

MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still direct users to 365 as their homebase.

Pros

365 provides a prebuilt landing page for all Microsoft users. While we primarily use SharePoint pages that have been customized per department, 365 provides each individual users with an easy to navigate home page.

Cons

While it provides great content, it is not very customizable. We make use of SharePoint to provide our staff with better suited working environments.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 23/05/2024

Microsoft 365 User Review

Pros

I like that Microsoft 365 deploys a cloud-based interface that allows you to work from remote locations and have access to everything you need. Productivity and collaboration with docs, spreadsheets, vision, and projects have made my work life much easier to navigate.

Cons

To best use Microsoft 365 you must be all-in on the Microsoft bandwagon. While you can export and import various files, this user interface is best utilized in its ecosystem.

Michelle
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 30/03/2024

Overview of Microsoft Office the Pros and Cons

My overall experience with Microsoft has been positive. I have used this suite for years. I have no intention of changing to anything else. I would recommend this package to others.

Pros

I like that Microsoft 365 allows me the freedom to work from various devices. I believe this is the most powerful suite. I like the Outlook email as it simplifies access to multiple email addresses. Word and PowerPoint are my favorite. I use them easily and I was never trained for use either of them. I do believe the cost of Microsoft Office is reasonable for everything in the suite. I also like that there are intense security features. I love the cloud based storage and overall flexibility of Microsoft 365.

Cons

If Microsoft 365 and Google tools streamlined their processes to allow for smooth integration it would be even more valuable to me. I will be finishing my Doctorate next year. As such I have played with Teams because I will have team assignments. I do not find it to be user friendly. Although I like the flexibility of Outlook, it does not have the best notification process. The inability to install each application on it own is a bit inconvenient.

Margaret
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/09/2024

A Valuable Business Resource Like No Other!

It has helped me to increase my income through writing books and articles, selling book trailer videos I create with PowerPoint, cutting graphics, helping me create pages and marketing for my art website, and keeping tract of spending and income.

Pros

Having the ability to use multiple softwares from the purchase of just one product. I have multiple businesses, including helping my husband with real estate, so having Word, PowerPoint and Exel and other Microsoft 365 softwares at my disposal has been a great convenience.

Cons

It is a subscription so I must pay yearly for it.

Leah
Leah
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/05/2024

Most Convenient Collaboration and Productivity Tool

MS 365 is a one-stop shop for personal and professional collaboration and productivity with an unlimited amount of storage and not having to worry about multiple software and accounts.

Pros

I love how MS 365 has everything you need in a workspace all-in-one software. I have been using MS 365 for almost a decade and it is the only software I use for personal and professional settings.

Cons

Over time, I have learned that files can get lost in so many path folders. Another issue I have encountered is that I have to copy and paste to share a document, and I cannot just type in.

Jaqlyn
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
3

4.0
Reviewed on 24/05/2024

Best option on the market but could use some changes

Overall, Microsoft 365 is a great product. From our experience, it is the best option for document creation, spreadsheets, etc. We have found it very useful in our small business operations. It has more features and customization options (especially in Excel) than any alternative options. It is just awfully expensive considering the free and low cost alternatives on the market. Additionally, the desktop version is much better. If they could make the online version have the same capabilities of the desktop version, it would be better.

Pros

Despite being one of the more expensive options on the market, I'd say it's definitely the best. While there are other free/less expensive options, Microsoft 365 has more options, features, customizations, etc. that make it worth the additional cost (that is, if you need the extra features). The ability for everything to be synchronized from device to device and be online as well as on the desktop version is very helpful for business and personal use.

Cons

The desktop version is much better than the online version. The desktop version of Excel has had a known glitch that made it unusable for almost a year for some users, and they did not resolve the issue and instead pushed for the online version or a newer desktop version (that you have to pay for of course). The customer service is abysmal because they offer one of the best product options and don't really have to be good. And, the pricing to use for business purposes is costly considering you used to be able to buy a code for Microsoft Office Desktop and be able to use it for years (which you can no longer do).

Alternatives Considered

Google Workspace
Sally
Sally
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 12/09/2024

Microsoft 365

I have been using this product for a very long time. Overall I like that Excel, Word and other Microsoft products are in a one stop shop. Email is also part of the package.

Pros

Integrates with many different platforms. Easy to use and enables me to do my job and analyse data quickly and effectively.

Cons

Sometimes there are issues especially when updates are rolled out or if you have to update your password

Guy
Guy
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 20/03/2024

Keeps everything in a good place

Good - I like to keep up to date with the latest version, and collaborate/share/pick up docs remotely, so it does the job well.

Pros

Word and Excel are the two key tools we use, but the collaboration, file storage, backup, remote doc access, etc. features are invaluable. Also knowing that you're on the latest version all the time with the monthly subscription

Cons

I stopped using email (exchange) years ago, preferring more cloud based solutions, and haven't considered switching back. Teams is OK, sometimes have to use it with certain clients, but prefer the simplicity and usability of other web conferencing tools.

London
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 13/08/2024

Honest review

It eased my educational experience and made it more organized.

Pros

I really like that I can access all of the same products in one place with out having to download multiple apps.

Cons

I don't like how you have to have an email with Microsoft to use the platform. I prefer gmail, but I like using Microsoft products.

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