--- description: Review of Agilysys Stay Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Agilysys Stay | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [API Platforms](/directory/4343/api-management/software) > [Agilysys Stay](/software/3972/agilysys-rguest) # Agilysys Stay Canonical: https://www.softwareadvice.co.nz/software/3972/agilysys-rguest Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/3972/agilysys-rguest?page=2) > Agilysys Stay is a cloud-based hotel property management solution that caters to businesses in the hospitality industry. It is designed for properties of all sizes and various types such as hotels, inns, lodges, casinos, stadiums, resorts, cruise lines and more. Agilysys Stay supports integration with multiple online tools that include web reservations, booking engines and OTAs. These tools help property owners to manage rates and inventory for multiple online distribution channels. The solution also features a custom user interface that helps managers to monitor housekeeping statistics and check-in their guests. Additionally, Agilysys Stay supports integration with Agilysys payment processing module that helps users to manage guest data and PCI burden with different credit card transactions. Its business logic enables properties to present room upsell offers based on their business rules and guest wallet share opportunities. Support is offered via phone, email and an online knowledge base. > > Verdict: Rated **4.3/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Agilysys - **Location**: Alpharetta, US - **Founded**: 1963 ## Commercial Context - **Pricing Details**: Please contact Agilysys directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - API Design - API Lifecycle Management - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Availability Management - Booking Management - Booking Notes - Calendar Management - Catering Management - Customer Support - Customisable Reports - Dashboard - Developer Portal - Dynamic Pricing - Electronic Payments - Employee Management - Extended Stay ## Integrations (7 total) - LevelUp - Olo - Paybox - SevenRooms - SiteMinder - Sprout - Tray ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [API Platforms](https://www.softwareadvice.co.nz/directory/4343/api-management/software) ## Related Categories - [API Platforms](https://www.softwareadvice.co.nz/directory/4343/api-management/software) - [Hotel Channel Management Systems](https://www.softwareadvice.co.nz/directory/4345/hotel-channel-management/software) - [Resort Management Software](https://www.softwareadvice.co.nz/directory/582/resort/software) - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Cloudbeds](https://www.softwareadvice.co.nz/software/167761/cloudbeds) — 4.3/5 (341 reviews) 3. [eZee Absolute](https://www.softwareadvice.co.nz/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Hotelogix](https://www.softwareadvice.co.nz/software/376875/hotelogix) — 4.4/5 (251 reviews) 5. [SiteMinder](https://www.softwareadvice.co.nz/software/79245/site-minder) — 4.2/5 (257 reviews) ## Reviews ### "Great software" — 5.0/5 > **michael** | *8 December 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easy to use UI. Great services provided that streamline our business operations. > > **Cons**: There is always room for improvement, and the team knows it. They are always releasing updates and staying in the lead in this industry. > > We are able to get so much done thanks to Agilysys Stay's user friendly modules. ----- ### "Work Around Projects" — 5.0/5 > **Jon** | *14 December 2020* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: It has a functionality about it, that was easy to learn. It has some clunky steps that are time-consuming from a user standpoint, but overall I like the system. The reporting, once set-up definitely has some great information. Overall, the system is very reliable and we have very few system crashes. > > **Cons**: The basic system set-up once we went to the cloud took dated system information. This led to a couple of weeks of set-backs and functionality work around projects. The most distressing issue I have had is actually reaching a qualified tech support person to finish these work around projects. There is NEVER a level 2 tech avail after hours (after 5pm) or weekends. We are a casino, so obviously these times are when we are most busy. > > I have no specific issues with the system or its functionality at this point. During the three roll-outs we have had in the last year (opening, upgrade \& cloud) there have been many issues. It takes weeks to complete or fix any issue. That is not acceptable to me. We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration. ----- ### "Guest Stay is Okay" — 3.0/5 > **Michelle** | *8 December 2020* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: This products set up makes it very simple for our staff to use and to learn. > > **Cons**: The reporting is lacking in some of the areas our company uses and needs. We are adapting and hope the software updates will include better reports. ----- ### "Great concept, needs work" — 4.0/5 > **Garrett** | *8 December 2020* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: Very easy to learn, simple, and fast. Easy to train staff on due to its simplicity. Customization is also quick and easy. > > **Cons**: It seems that we signed on in the early stages of this software as many things weren't as we expected and when we asked customer service we were almost always told that the engineering team was working on designing and implementing those features. We had, and still have issues with communication between the software and third party booking channels. We also have experienced the software "timing out" at inconvenient times during the booking process. Seems like a work in progress. > > Overall we really see a lot of potential with the software and as it stands today, we are happy with the functionality and ability to tailor the software to fit our property needs. Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us. We are looking forward to where this software will be after some more fine tuning. ----- ### "Not for boutique hotels" — 4.0/5 > **Ernesto** | *14 December 2020* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: The sales team is impressive. The system has a larger number of partners we can use to integrate with our PMS like siteminder for reviews or Sonifi for TV media. > > **Cons**: The training is extremely expensive and virtually unavailable through any medium except via their own experts. > > It was expensive to get started, but the issue only grew with the COVID situation and our own staff rotation management levels. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/3972/agilysys-rguest?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/3972/agilysys-rguest) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data