---
description: Review of omniCustomers Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: omniCustomers | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [omniCustomers](/software/397075/omnicustomers)

# omniCustomers

Canonical: https://www.softwareadvice.co.nz/software/397075/omnicustomers

> Businesses can use omniCustomers solutions to manage a cloud-based sales pipeline, speed up your sales team, stay organized effortlessly, log every customer activity automatically, and chat with prospects and customers in real time, all without the costs and challenges of building and maintaining your own infrastructure.

With omniCustomers CRM (Customer Relationship Management) cloud software we help businesses manage their customer interactions and relationships more efficiently with key features of CRM cloud software:

Contact Management

omniCustomers CRM system enables businesses to manage their contacts and customer information in a centralized location. This can include basic contact details, communication history, and other relevant data. All can be configured with unlimited custom fields.

Sales Management

omniCustomers CRM software helps sales teams manage their sales pipeline, track leads, and monitor the progress of deals. It provides insights into sales performance and help identify areas for improvement.

Marketing Automation
omniCustomers CRM system offers marketing automation features that enable businesses to automate marketing tasks, such as sending emails, social media posts, and other communications.

Customer Service
omniCustomers CRM helps businesses manage their customer service operations by tracking customer interactions, providing a help desk, and enabling customers to submit support requests.

Analytics and Reporting
omniCustomers CRM software provides businesses with valuable insights into their customer data, such as customer behavior, preferences, and buying patterns. It helps your businesses to make more informed decisions and improve their overall performance.

Mobile Access
omniCustomers CRM offer mobile access, which enables business users to access customer data and manage their customer interactions from their mobile devices.

omniCustomers CRM cloud software from Omnibasis helps your business streamline  customer interactions and improve their overall customer relationships.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Omnibasis

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Campaign Management
- Contact Management
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification

## Integrations (17 total)

- omniAuctions
- omniBilling
- omniBookings
- omniBooks
- omniChain
- omniCommerce
- omniExchange
- omniForms
- omniLoyalty
- omniMarketer
- omniMarketplace
- omniOrders
- omniPass
- omniSign
- omniSite

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4458 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6973 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews)
5. [Ploomes CRM](https://www.softwareadvice.co.nz/software/449937/Ploomes) — 4.9/5 (423 reviews)

## Reviews

### "All customer journeys are captured" — 5.0/5

> **Jen** | *11 May 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Every time we touch customer we have a good record with no extra effort
> 
> **Cons**: Lots of features to customize with help of tutorials

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### "Full featured CRM that meet our business needs" — 5.0/5

> **Dori** | *20 May 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We use almost every feature of omniCustomers and it is fully integrated into our property management company.
> 
> **Cons**: None that we found, Omnibasis is there to support us with any feature request.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/397075/omnicustomers)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/omnicustomers-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/397075/omnicustomers> |
| en-GB | <https://www.softwareadvice.co.uk/software/397075/omnicustomers> |
| en-IE | <https://www.softwareadvice.ie/software/397075/omnicustomers> |
| en-NZ | <https://www.softwareadvice.co.nz/software/397075/omnicustomers> |

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