About Teladoc

Teladoc provides cloud-based telemedicine software for hospitals and health systems. Health systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone or mobile app. Teladoc offers bidirectional exchange and APIs to facilitate integration with health systems’ existing EHRs. Users can offer patients 24/7 care through the Teladoc system. The software can be customized and configured for each health system. Teladoc supports multiple user roles. It offers data extraction for analysis and reporting on health system KPIs, such as admissions. Teladoc also offers marketing support for hospitals and health systems to advertise the offering to patients.
Teladoc Software - Patient homescreen
Teladoc Software - Patient medical history
Teladoc Software - Patient login
Teladoc Software - Knowledge center
Teladoc Software - Proposal support
Teladoc Software - Smartphone app
Teladoc Software - Patient homescreen - thumbnail
Teladoc Software - Patient medical history - thumbnail
Teladoc Software - Patient login - thumbnail
Teladoc Software - Knowledge center - thumbnail
Teladoc Software - Proposal support - thumbnail
Teladoc Software - Smartphone app - thumbnail

Teladoc pricing

Teladoc does not have a free version. Teladoc paid version starts at US$49.00/one-time.

Starting Price:
US$49.00/one-time
Pricing Details:
Contact Teladoc for pricing information.
Free Version:
No
Free trial:
N/A

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Teladoc Reviews

Feature rating

Value for Money
2.1
Functionality
2.8
Ease of Use
2.9
Customer Support
2.2
5 reviews of 62 View all reviews
Andrew H.
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2019

THE At-Home Doc!

I’ve used the Teledoc app for minor sickness issues that can be easily addressed over the phone or by video. Once setup, it’s easy to initiate a call with a doctor and they’ve always been kind and understanding...and fairly quick to call too!

Pros

Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing! I also like that they have a quick response time. The app allows you to add photos if needed and you can even do a video chat with the doctor.

Cons

It takes a little effort to setup your account. My biggest irritation is when receiving calls from the doctor, it will come from an unlisted number. If your iPhone security is set to ignore calls from unlisted numbers it can seriously delay your call until you fix your settings. Otherwise, the app works really well!

Verified Reviewer
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/04/2022

Doctor on the Go

My overall experience with Teladoc has been completely positive.

Pros

I have found Teladoc most helpful when I am feeling ill while traveling, or don't have the time to wait to see my primary care physician. No matter where you are, you are able to speak with a doctor who can prescribe you basic medication based on your symptoms. You can even speak to a doctor over a video call if you have visible symptoms to show the doctor. I was on a trip once with a very sore throat, and the doctor was able to prescribe me medication within minutes. It's also incredibly cost efficient, at only $5 per Teladoc appointment as opposed to my normal copay of $30 for a visit to my primary care physician.

Cons

I have zero complaints about Teladoc. It's a very cost efficient alternative to visiting your PCP, and you can do use the app from your phone, which in this day and age is incredibly convenient.

Verified Reviewer
  • Industry: Commercial Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 26/05/2022

Don't waste your time

Pros

Easy to use & easy download from app store

Cons

The doctors was so super unconcerned & didn't listen and the diagnosis was totally off He never took time to even look at the upload home test kit!! I tried the meds he gave me, but didn't work...if he would have listened hr would have saw that I did have a YEAST INFECTION.

Ricardo G.
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/05/2022

Saved the 1 or 2 hour trip to a Dr's office - Prescription for 5yr old

Excellent, convenient, professional

Pros

Was able to secure appointment and actually meet the doctor within 10 to 15 minutes.
Dr. Diagnosed my 5 yr old and issued a prescription for pickup

Cons

None
No issues.
Filled out a form and posted pictures 8 min
Appointment scheduled waited 12 minutes for Dr.
Doctor met with us for about 8 minutes and issued a prescription.

Mar T.
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 8/12/2021

Helpful video conferencing

Pros

Ease of use for both patient and provider. No need to download an app. Available translation services if needed is a huge plus

Cons

Unable to put a background, only blurs yours

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