---
description: Review of Total Office Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Total Office Manager | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Total Office Manager

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> Total Office Manager® by Aptora is designed to help services business owners streamline processes, reduce cost, and increase sales. While developed for HVAC, plumbing, electrical and related companies; it is highly adaptable to any industry.&#10;&#10;&#10;Total Office Manager® is an all-in-one solution including enterprise accounting, payroll, job costing, service agreements, work orders, field scheduling and dispatching, and inventory management. All applications are built in so, there is no need for 3rd party integrations, applications such as QuickBooks, or plugins.&#10;&#10;&#10;The software can be deployed on the cloud or on-premises in your office for complete flexibility with users' business needs. Total Office Manager® also uses the three-click rule. Important information is never more than three clicks away as users log in.
> 
> Verdict: Rated **3.7/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 48 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aptora
- **Location**: Lenexa, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$175.00
- **Pricing model**: Per User
- **Pricing Details**: DESKTOP SOFTWARE&#10;&#10;Hosted Version: &#10;Enterprise Edition - $2,500 Initial Setup Fee&#10;User Licenses - $175.00 (each user)&#10;&#10;On-Premise: &#10;Enterprise Edition - $12,500&#10;User Licenses - 5 Users are Included, $1,000 Each Additional (one-time fee)&#10;&#10;MOBILE SOFTWARE&#10;&#10;Hosted Version: &#10;Mobile App - $2,000 (one-time setup fee)&#9;&#10;User Licenses - $125.00 Each (none included)&#9;&#10;&#10;On-Premise: &#10;Mobile App - $10,000&#10;User Licenses - 10 Included, $500.00 Each Additional (one-time fee)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customisable Forms
- Dispatch Management
- Electronic Signature
- Equipment Tracking
- GPS
- Inventory Management
- Job Costing
- Job Management
- Maintenance Scheduling
- Mobile Access

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software)

## Related Categories

- [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software)
- [Electrical Contractor Software](https://www.softwareadvice.co.nz/directory/3965/electrical-contractor/software)
- [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software)
- [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software)
- [Construction Management Apps Software](https://www.softwareadvice.co.nz/directory/1722/best-apps/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (411 reviews)
3. [Kickserv](https://www.softwareadvice.co.nz/software/116904/kickserv) — 4.4/5 (387 reviews)
4. [Less Paper](https://www.softwareadvice.co.nz/software/44601/less-paper-co) — 4.9/5 (30 reviews)
5. [Verizon Connect](https://www.softwareadvice.co.nz/software/373568/verizon-connect) — 3.2/5 (940 reviews)

## Reviews

### "Great software" — 5.0/5

> **Lee** | *17 May 2019* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: flat rate, schedule board, and maintenance agreement consolidation is awesome
> 
> **Cons**: There is nothing that we do not like about this software
> 
> Great folks to work with

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### "The Literal One-Stop Shop for a Service Company" — 5.0/5

> **Heather** | *6 January 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I like so many things about this software I literally cannot list one. Dispatching, Estimating, the Sales Opportunity Manager (\!\!\!), the Schedule Board... my list could go on for days.
> 
> **Cons**: The migration process is bumpy (we are on day 3 of using the software, training since September). I would suggest spending the extra money on bringing someone to your location for your Go Live week... be sure to plan this up front rather than waiting.

-----

### "Sad but true" — 1.0/5

> **Stephen** | *6 January 2025* | Facilities Services | Recommendation rating: 0.0/10
> 
> **Pros**: Thought it was the solution to our quickbooks dislike.
> 
> **Cons**: They were unable to meet any of the three deadline 1-24, 2-24 , 12-24 to get us activated.
> 
> Disappointing and expensive. Tens of thousands of dollars and no software activation. Finally lost confidence and Trust.

-----

### "Easy to Use and Learn System" — 4.0/5

> **Colleen** | *17 May 2019* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: It is very easy to use and can be adjusted to how you want to use it. You create and set it up how it best suits you.
> 
> **Cons**: Some of the reports are difficult to find at the beginning. You have to play around a lot to find exactly what you are looking for.
> 
> There have been some issues with e-mailing through Total Office Manager and Outlook. I know that it is being worked on and will be corrected soon but it has caused some issues in the office.

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### "This software is all you need\!" — 5.0/5

> **Batbara** | *5 January 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Aptora is always listening to their customers and keeping the software current and updated. Customer service is amazing\! It is our “does it all” program that meets and exceeds our demands.
> 
> **Cons**: So many options on how to do things sometimes is a little frustrating. Hind site is always 20/20 &#10;Leaning how the process you chose affect other aspects of the program. This is a pro also though
> 
> It’s a big program so expect big things, but also expect to spend time leaning, implementing, modifying to get even bigger results.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/395494/total-office-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/total-office-manager-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/395494/total-office-manager> |
| en-GB | <https://www.softwareadvice.co.uk/software/395494/total-office-manager> |
| en-IE | <https://www.softwareadvice.ie/software/395494/total-office-manager> |
| en-NZ | <https://www.softwareadvice.co.nz/software/395494/total-office-manager> |

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