---
description: Review of Zoho Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Billing | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Zoho Billing

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> Zoho Billing (formerly known as Zoho Subscriptions) is an end-to-end billing solution catering to small and medium-sized businesses across various industries such as SaaS startups, gyms, wine clubs and daycare facilities. The solution offers a native mobile application for Android and iOS devices. &#10;&#10;&#10;Zoho Billing empowers businesses of all sizes to manage their subscriptions and billing processes with ease. Its comprehensive suite of features helps you simplify invoicing, automate different stages of the customer lifecycle, boost revenue growth, manage failed payment retries and gain valuable insights into the financial health of your business.  &#10;&#10;&#10;Zoho Billing offers integration with Zoho Books, Zoho Cliq and Zapier. Business owners can set permission access for employees on the basis of their job roles. Additionally, the solution allows users to manage multiple subscriptions for every customer.&#10;&#10;&#10;Zoho Billing offers services on a monthly or annual subscription basis and customer support is available via phone, email and an online knowledge base.
> 
> Verdict: Rated **4.5/5** by 105 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 105 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Zoho Billing is a pay-as-you-go service, no contracts, no setup fee. Discounts are available for non-profit organizations.&#10;&#10;Zoho Billing also offers a free sandbox environment to test out all the features. The best part is, you don't need to sign-up or input card deatils for this trial run.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 119 more

## Features

- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- CRM
- Cancellation Management
- Client Portal
- Contact Database
- Credit Card Processing
- Credit Note
- Customer Database
- Customisable Branding
- Customisable Invoices

## Integrations (30 total)

- Avalara
- CSG Forte
- Dropbox Business
- Evernote Teams
- Gmail
- Google Analytics 360
- Google Drive
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- OneDrive
- PayPal
- Razorpay
- Slack
- Stripe

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)

## Related Categories

- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)
- [Time and Expense Software](https://www.softwareadvice.co.nz/directory/222/time-and-expense/software)
- [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software)
- [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software)
- [Subscription Management Software](https://www.softwareadvice.co.nz/directory/3792/subscription-management/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26301 reviews)
2. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8393 reviews)
3. [Abby](https://www.softwareadvice.co.nz/software/370101/abby) — 4.7/5 (603 reviews)
4. [Bookipi](https://www.softwareadvice.co.nz/software/314679/bookipi) — 4.8/5 (176 reviews)
5. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)

## Reviews

### "Great for automating payments from clients" — 5.0/5

> **Matthew** | *25 November 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services. &#10;&#10;The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver.&#10;&#10;It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again. &#10;&#10;When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.
> 
> **Cons**: The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing.  So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well.&#10;Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.
> 
> Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.

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### "Robust Billing System But Professional Setup Needed" — 5.0/5

> **Kurien** | *18 September 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Very robust billing system with lots of options and integration for billing.
> 
> **Cons**: Little complicated to setup first and would need professional guidance to get it to work exactly as desired.
> 
> Overall we are happy with it. It helps us manage our billing efficiently. Would recommend there is an AI feature to catch manual billing of things missed or some type or reminder of yearly or quarterly billing.

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### "Makes my monthly billing easy" — 4.0/5

> **Pamela** | *30 April 2019* | Outsourcing/Offshoring | Recommendation rating: 7.0/10
> 
> **Pros**: Zoho Subscriptions makes my monthly billing easy.  We have more flexibility than recurring billing. We can add multiple plan options for customers to select when subscribing to our services.
> 
> **Cons**: There is not enough options or  flexibility for hosted pages.
> 
> Before using Zoho Subscriptions, I used a invoice billing app that allowed us to send monthly invoices. We send payment reminders 5 days before the end of the month. The invoicing app only allowed me to set a date we want reminders sent. So if the month had 30 days (or less), the reminder was one day off. Subscriptions sends reminders 5 days before the end of the month no matter how many days are in a month. This is just one of the many great things about Zoho Subscriptions.

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### "Gets the job done. Great customer and subscription admin panel." — 5.0/5

> **Lucas** | *26 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Pricing structure&#10;API integrations&#10;Webhook announcements&#10;Clean and intuitive admin panel&#10;Robust reporting&#10;Subscriber export&#10;Subscription pricing flexibility with coupons and addons
> 
> **Cons**: The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data. We didn't have the budget to do a full API deployment, but we were able to come up with some workarounds to collect info in fields not specifically designed for that information. When we did go with the full API deployment, it was pretty easy to transition our hacked-together data collection into the new custom fields.
> 
> My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscriptions totally fit the bill. It provided a test environment identical to the launch environment so there was little in the way of post-launch bug cleanup. The system was super easy to set up an MVP and was flexible enough so that we could build on this MVP as our real-world usage brought to light other features we wanted to deploy.

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### "Subscription management product" — 4.0/5

> **Azizah** | *11 September 2022* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: The product's subscription payment tools, including their methods and coding customization preferences, were highlights for me. We were given a lot of latitudes, and it worked out wonderfully. It was also crude and straightforward to make differences to existing plans and materialize new ones.
> 
> **Cons**: We are still not happy with the duration it takes for ACH transfers to be completed. We are constantly updated on our budget status. However, outstanding invoices will remain reflected as such. So it is hard to tell which bills are overdue.

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## Links

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| en | <https://www.softwareadvice.com/accounting/zoho-subscriptions-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/395406/zoho-subscriptions> |
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| en-IE | <https://www.softwareadvice.ie/software/395406/zoho-subscriptions> |
| en-NZ | <https://www.softwareadvice.co.nz/software/395406/zoho-subscriptions> |
| fr | <https://www.softwareadvice.fr/software/395406/zoho-subscriptions> |

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