---
description: Review of Dentrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Dentrix | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Dentrix

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> Dentrix is a practice management solution designed to help dental clinics manage appointment scheduling, payment processing, patient records and more. With Dentrix document center, practitioners can create, store and archive documents such as explanation of benefits (EOBs), x-ray images, insurance claims and more in a centralized repository.&#10;&#10;&#10;The Dentrix communications manager enables medical professionals to interact with patients via email and text messaging and patients can send their appointments’ confirmations in real-time. Dentists can utilize the treatment planner to update patients' health information, add procedural steps and automatically send information to the patient’s ledger.&#10;&#10;&#10;Dentrix allows medical clinics to review patients’ historical records, file insurance claims, print statements and track financial transactions in real-time. Pricing is available on request and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.3/5** by 376 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 376 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Henry Schein One
- **Location**: American Fork, US
- **Founded**: 1982

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Customisable Reports
- Data Synchronisation
- Dental Practice Management
- Document Management
- Document Storage

## Integrations (1 total)

- DEXIS Imaging Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Dental Imaging Software](https://www.softwareadvice.co.nz/directory/1908/imaging/software)

## Related Categories

- [Dental Imaging Software](https://www.softwareadvice.co.nz/directory/1908/imaging/software)
- [Dental Charting Software](https://www.softwareadvice.co.nz/directory/4359/dental-charting/software)
- [Dental Software](https://www.softwareadvice.co.nz/directory/4511/dental/software)

## Alternatives

1. [CareStack](https://www.softwareadvice.co.nz/software/61103/carestack) — 4.8/5 (201 reviews)
2. [Adit](https://www.softwareadvice.co.nz/software/214384/adit) — 4.7/5 (273 reviews)
3. [BestoSys](https://www.softwareadvice.co.nz/software/32077/bestosys) — 4.8/5 (293 reviews)
4. [Curve Dental](https://www.softwareadvice.co.nz/software/2547/curve-dental) — 4.4/5 (285 reviews)
5. [Practice-Web](https://www.softwareadvice.co.nz/software/2735/practice-web) — 4.9/5 (115 reviews)

## Reviews

### "Great dental software backed by excellent company" — 5.0/5

> **Kristen** | *18 July 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Dentrix is very user friendly and has many features for many needs
> 
> **Cons**: Too many clicking steps, not cloud based and not enough initial training.  You have to dig to get the full use out of this product.  Once you do, though, it’s great
> 
> We love HS and dentrix for our practice\!

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### "What Dentrix Taught Me About Practice Growth and Patient Experience" — 4.0/5

> **Robin** | *28 November 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.
> 
> **Cons**: Dentrix has a bit of a learning curve. When training new employees, it takes sometime to go over the software functions and find your flow in utilizing the features that Dentrix provides.
> 
> Overall— At the end of the day, Dentrix gave me what I need: visibility, consistency, and the ability to turn data into strategy. It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate.

-----

### "Dentrix is an easy software to use." — 5.0/5

> **Felicia** | *23 August 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use for all staff and helpful in easy access to patient information and very good scheduling templates
> 
> **Cons**: Slow to pull up from a patient file to probe screen

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### "Dentrix was a lifesaver at my previous job." — 5.0/5

> **Dominique** | *29 October 2019* | Translation & Localisation | Recommendation rating: 10.0/10
> 
> **Pros**: - Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free. &#10;- It's easy to find the codes after the patient received their treatment and add it to their digital chart. &#10;- Easy to print patients' charts for backup files. &#10;- Billing made easy. &#10;- Customer support was always excellent
> 
> **Cons**: - Costly.&#10;- It can take a bit to learn everything within the software. &#10;- Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners. &#10;- When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding.
> 
> My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did\! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency.

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### "Dentrix-the Epitome of Patient Care" — 5.0/5

> **Taysia** | *16 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user friendly it is. It is a clean and simple software to understand. When onboarding new employees, there is great ease.
> 
> **Cons**: I do think that it needs a little bit of a facelift. It looks like we are still practicing dentistry in the 2010's
> 
> Dentrix has been a great software to use in patient care. It is up to date, accurate, and quick. I am never waiting on a lagging screen. I love that Dexis and other software easily integrate into it.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/395297/dentrix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/395297/dentrix> |
| en | <https://www.softwareadvice.com/dental/dentrix-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/395297/dentrix> |
| en-GB | <https://www.softwareadvice.co.uk/software/395297/dentrix> |
| en-IE | <https://www.softwareadvice.ie/software/395297/dentrix> |
| en-NZ | <https://www.softwareadvice.co.nz/software/395297/dentrix> |

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