--- description: Review of AMCS Utility Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AMCS Utility Billing | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [AMCS Utility Billing](/software/395259/amcs-utility-billing) # AMCS Utility Billing Canonical: https://www.softwareadvice.co.nz/software/395259/amcs-utility-billing Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/395259/amcs-utility-billing?page=2) > AMCS Utility Billing is a cloud-based, full-featured, and affordable SaaS application for water, sewer, and electricity billing. Ideal for municipalities, private companies, and public utilities, it offers a Customer Information System that tracks customers, meters, invoices, and payments in one application. Out-of-the-box features include metered, stepped, and flat rate automated billing, with unlimited configurable rate structures and reports. Enjoy streamlined meter reading entry, payment processing, SMS payment reminders, and a web portal for customers to view usage and pay bills. AMCS provides a dashboard and monthly or quarterly reporting to help organizations understand business performance. Users can access aged receivables, revenue reports, collections, meter readings, customer reports, and more. The Invoice template editor and user-configurable Customer Portal allow for easy customization. > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: AMCS - **Founded**: 2008 ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Please contact AMCS for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Mexico, New Zealand, United Kingdom, United States ## Features - ACH Payment Processing - API - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Audit Trail - Billing & Invoicing - Billing Rate Management - Call Data Records(CDR) - Customer Accounts - Customer Management - Email Management - For Electricity - For Internet Service Providers (ISP) - For Natural Gas - For Telecommunications Industry - For Trash - For Water - Historical Reporting - Meter Data Management ## Integrations (2 total) - PayPal - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Utility Billing Software](https://www.softwareadvice.co.nz/directory/4542/utility-billing/software) ## Related Categories - [Billing and Provisioning Software](https://www.softwareadvice.co.nz/directory/4726/billing-and-provisioning/software) - [Government Software](https://www.softwareadvice.co.nz/directory/4240/government/software) - [Utility Management Systems](https://www.softwareadvice.co.nz/directory/4254/utility-management/software) - [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software) - [Energy Management Software](https://www.softwareadvice.co.nz/directory/1847/energy-management/software) ## Alternatives 1. [EnergyCAP](https://www.softwareadvice.co.nz/software/434579/energycap) — 4.7/5 (132 reviews) 2. [WatchWire](https://www.softwareadvice.co.nz/software/62485/watchwire) — 4.8/5 (16 reviews) 3. [SMART360](https://www.softwareadvice.co.nz/software/195880/bynry) — 5.0/5 (1 reviews) 4. [Tridens Monetization](https://www.softwareadvice.co.nz/software/120169/tridens-monetization) — 5.0/5 (21 reviews) 5. [Oracle Energy and Water](https://www.softwareadvice.co.nz/software/403174/oracle-utilities) — 4.7/5 (6 reviews) ## Reviews ### "WaterWorks" — 5.0/5 > **Stephen** | *16 October 2013* > > I used the program in billing for the Village for close to seven years. The program was easy to install and enter customer information. The only problem I had was getting rid of old accounts. But, the lady I dealt with, 'Terri' was great at helping me solve my problems. John, the boss, well he was plenty patient with me and took the time to help. I dealt with Terri, mostly, and she is on the ball and patient as well. I think they could include a couple of things, but overall the program gives what is necessary for billing and records. ----- ### "Happy customer" — 5.0/5 > **Cathy** | *22 August 2011* > > **Pros**: I have used the WaterWorks program since 1993. I have always found the software to be user friendly, easy to learn, easy for me to train others to use. Their staff is always so helpful and willing to assist you that it has always made it a joy to work with them. I am very grateful that we have their software and great customer service\!\!\! Thank you LMS\!\!\! > > **Cons**: Can't think of any. > > Highly recommended\!\!\! ----- ### "Use at your peril\! System was inoperable in many areas and support lacking" — 2.0/5 > **Jocelyn** | *1 March 2016* > > Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software. No service\! No billing\! No support\! When we raised a query we were terminated\! ----- ### "Saves lots of time and can be run from anywhere" — 5.0/5 > **George** | *13 November 2016* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Just need my internet browser to run it > > **Cons**: I need a password to login to it. They say thats a requirement for security compliance. > > We looked at a number of systems on Capterra and love Electricitybilling.com It is used to bill tenants use of electricity. Customers all pay online with credit card facilities and the bills are nice colourful and informative. The workflow that has been added means customers enter requests directly into our system. ----- ### "Amazing Software" — 5.0/5 > **Melanie** | *17 July 2014* > > This software is very easy to understand, quick to learn how to use, and if you ever have any questions what so ever, no worries, they have the best Customer Service. Its not just like calling for help with a company but calling for help from a friend. When I call Terri its like getting personal help from a friend who knows everything about my company as well as me as a person. I have never or will never plan to switch to anyone else. Thank Goodness for WaterWorks\!\!\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/395259/amcs-utility-billing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/395259/amcs-utility-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data