--- description: Review of Setster Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Setster | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Patient Scheduling System](/directory/4470/patient-scheduling/software) > [Setster](/software/395218/setster) # Setster Canonical: https://www.softwareadvice.co.nz/software/395218/setster Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/395218/setster?page=2) > Setster is a cloud-based appointment scheduling solution which caters to businesses of all sizes across various industries such as retail, education, construction and advertising. Key features enable users to schedule bookings and sync them with calendars, accept payments, manage staff and create custom notifications. Setster enables managers to add holidays and staff leave to calendars. Custom rules can be set for sending notifications to clients prior to various appointment types. The solution allows businesses to schedule appointments in real time for multiple locations. The scheduler also lets organizations set and define buffer times for appointments. Setster lets managers customize and define when notifications should be delivered to customers and team members. The solution allows integration with Office 365, as well as PayPal and Stripe for online payment processing. Services are available on a monthly subscription basis and customer support is available via email and an online knowledge base. > > Verdict: Rated **4.2/5** by 87 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 87 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Setster - **Location**: Los Angeles, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: https://www.setster.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Database - Client Management - Confirmations/Reminders - Credit Card Processing - Customer Database ## Integrations (13 total) - FreshBooks - Gmail - Google Analytics 360 - Google Calendar - Google Workspace - Meta for Business - Microsoft 365 - Microsoft Outlook - Microsoft Teams - PayPal - Salesforce Sales Cloud - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software) ## Related Categories - [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software) - [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software) - [Employee Scheduling Software](https://www.softwareadvice.co.nz/directory/497/employee-scheduling/software) - [Medical Scheduling Software](https://www.softwareadvice.co.nz/directory/18/patient-scheduling-software/software) - [Fitness Software](https://www.softwareadvice.co.nz/directory/4675/fitness/software) ## Alternatives 1. [Acuity Scheduling](https://www.softwareadvice.co.nz/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews) 2. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [SimplyBook.me](https://www.softwareadvice.co.nz/software/156049/simplybookme) — 4.6/5 (1282 reviews) 4. [Reservio](https://www.softwareadvice.co.nz/software/153700/reservio) — 4.6/5 (142 reviews) 5. [Bookeo](https://www.softwareadvice.co.nz/software/119380/bookeo) — 4.3/5 (103 reviews) ## Reviews ### "Took a bit of time to get used to the new format, but it's grown on me\!" — 4.0/5 > **Alexandra** | *15 February 2018* | Fine Art | Recommendation rating: 7.0/10 > > **Pros**: It is the number one way for me to have clients schedule meetings. I give them a login, and then they simply mark down the time and date they want to participate in an event. They sign up at they're leisure, which makes managing it even easier for me\! > > **Cons**: Setster is still incapable of allowing me to have multiple events that can be signed up for simultaneously. I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event. It also adds an element of unnecessary pressure, so that both A and B are ready to go when I need them. > > scheduling. ----- ### "Been using and making suggestions since Beta. Excellent idea, gives me edge over local competition" — 4.0/5 > **Matthew** | *31 August 2017* | Music | Recommendation rating: 8.0/10 > > **Pros**: Lots of features and customizations. Has brought in several hundreds of clients through the doors over the past couple of years all without lifting a finger or answering a phone call or trying to reach out. Love the bios and profiles and app has improved quite a bit. > > **Cons**: Calendar doesn't function well, never used it but would be nice to show only Setster appointments instead of all appointments. Also no way to import availability from another software. Have not seen a release with new features/bug fixes in at least a year. ----- ### "Automated on scheduling side, bit more on accepting side..." — 3.0/5 > **Jose** | *6 September 2017* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Automation on the scheduling side makes it easy for the clients. Ability to customize time slots makes it easy to manipulate a schedule for lunches breaks and holidays. > > **Cons**: Sometimes glitches cause double bookings. Time zone fields sometimes confuse clients. Also Accepting each appointment tedious if large quantity. There's confusion with "Appointment has Changed" mostly cause we have to cancel the old appointment manually on our end . Finally sometimes there's appointments with no reminder or confirmation from time to time. > > Ease of automating appointments on the scheduling side. ----- ### "Customer service keeps me coming back but some of the features are very frustrating" — 4.0/5 > **Ryan** | *15 October 2017* | Alternative Medicine | Recommendation rating: 7.0/10 > > **Pros**: The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved. > > **Cons**: The lack of live phone and e-mail inks in dashboard, the lack of an easily accessable list of clients appointments, the mobile scheduling is not easy to use and looks nothing like your product its confusing and throws most of my clients off so that I have to do extra work to make it right for them, > > Less time on the phone. Clients like the control. Web based scheduling. ----- ### "Setster is an excellent booking software" — 5.0/5 > **Donald** | *31 August 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I have been using setster since 2012. It is helped me grow my business and so many ways. The best feature is that you can add online booking to your website. I would wake up and clients will have booked overnight. It streamlines the client booking process into one complete package. > > Client booking software ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/395218/setster?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/395218/setster) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data