---
description: Review of dls | complaint Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: dls | complaint | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [dls | complaint](/software/394772/complaint-management)

# dls | complaint

Canonical: https://www.softwareadvice.co.nz/software/394772/complaint-management

> Our digital workflow solution is the ideal choice for professionals who want to make their production-related quality management processes, such as complaints management, more efficient. By transitioning from paper-based processes to our integrated digital solution, you open up transparent and structured handling of your workflows.

With our workflow system, you no longer need to worry about missing deadlines, as the system automatically forwards digital forms to the next processing step as soon as a deadline has passed. If a deadline is not met, reminders and escalation management will let you know in good time. Job routing also integrates a function for monitoring employee absences so that you can keep an eye on absences and manage your workflows accordingly.

Implementing new software can be a challenging task. That's why we offer comprehensive personalised advice when you purchase our software. Our team of experts will work closely with you to analyse your specific requirements and tailor our solution to meet them. We also provide ongoing product support and training to ensure you get the maximum benefit from our solution.

To summarise, our digital workflow solution aims to make your operational processes more efficient and smoother, so you can focus on what's important: growing your business. With our solution, you can rest assured that your quality management procedures are carried out seamlessly and efficiently.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Digital Life Sciences

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact vendor for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Netherlands, Switzerland, United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Change Management
- Commenting/Notes
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Content Management
- Corrective and Preventive Actions (CAPA)
- Customisable Branding
- Customisable Forms
- Customisable Reports

## Integrations (9 total)

- Dynamics 365 Business Central
- Dynamics 365 Sales
- Microsoft Dynamics 365 Business Central tegossuite
- SAP BW/4HANA
- SAP HANA Cloud
- SAP S/4HANA Cloud
- Sage 100
- Sage 500
- d.velop documents

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Complaint Management Software](https://www.softwareadvice.co.nz/directory/499/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.softwareadvice.co.nz/directory/499/complaint-management/software)
- [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software)
- [Quality Management Software](https://www.softwareadvice.co.nz/directory/420/quality-management-software/software)
- [Issue Tracking Software](https://www.softwareadvice.co.nz/directory/4318/issue-tracking/software)
- [Document Version Control Software](https://www.softwareadvice.co.nz/directory/4278/document-version-control/software)

## Alternatives

1. [QT9 QMS](https://www.softwareadvice.co.nz/software/152728/qt9) — 4.8/5 (118 reviews)
2. [MasterControl Quality Excellence](https://www.softwareadvice.co.nz/software/142000/mastercontrol) — 4.5/5 (534 reviews)
3. [Qualityze Suite](https://www.softwareadvice.co.nz/software/342094/qualityze-eqms-suite) — 4.9/5 (67 reviews)
4. [IntellaQuest](https://www.softwareadvice.co.nz/software/290984/pmquest) — 4.1/5 (8 reviews)
5. [ManualMaster](https://www.softwareadvice.co.nz/software/447094/manualmaster) — 4.0/5 (1 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/394772/complaint-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/394772/complaint-management> |
| en | <https://www.softwareadvice.com/cms/complaint-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/394772/complaint-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/394772/complaint-management> |
| en-IE | <https://www.softwareadvice.ie/software/394772/complaint-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/394772/complaint-management> |

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