--- description: Review of TourDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TourDesk | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/432/reservation/software) > [TourDesk](/software/393987/tourdesk) # TourDesk Canonical: https://www.softwareadvice.co.nz/software/393987/tourdesk Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/393987/tourdesk?page=2) > TourDesk is an ideal solution for hotels and guesthouses looking to increase their revenue, improve their service level, and reduce their front desk and back office workload. Our platform offers two main features: the Agent System and the Sales Portal. The Agent System is designed for front desk staff and concierges and makes it easy to identify, book, and confirm tours for guests standing right in front of you. With a searchable tour catalog, booking calendars, and secure payment processing, the Agent System streamlines the tour-booking process and helps your staff provide a high level of service to your guests. On the other hand, the Sales Portal is designed for guests to plan their own adventures. TourDesk creates a custom Sales Portal for your hotel or guesthouse, complete with your logo and brand colors. Your guests can then easily browse and book tours through the portal, allowing you to earn revenue from their bookings without any additional effort on your part. One of the unique benefits of TourDesk is that it is designed to be user-friendly and intuitive, even for those without technical expertise. Our platform is accessible through any web browser and compatible with all modern operating systems and devices. We also offer personalized support and training to help you get the most out of the software. In terms of support, TourDesk offers a range of resources to help you maximize your use of the platform. We offer customer support through email, phone, and chat, as well as access to a comprehensive knowledge base. We are committed to ensuring you have everything you need to succeed with TourDesk. We understand that making a software purchase can be a significant investment for your business, which is why we are dedicated to providing a personalized, human touch to the process. Our goal is to help you succeed with TourDesk and make a lasting impression with our customer-centric approach. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TourDesk ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: The software is free to use. We keep our lights on and develop our platform by participating in the negotiated commission. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Austria, Croatia, Finland, Germany, Iceland, Ireland, Italy, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom ## Features - API - Billing & Invoicing - Customer Support - Customisable Branding - Discount Management - Group Reservations - Mobile Access - Multi-Location - Online Booking - Payment Processing - Third-Party Integrations - Website Integration ## Integrations (15 total) - Bookeo - Bókun - Checkfront - FareHarbor - Ingresso - Peek Pro - Prioticket - Rezdy - Rezgo - TourCMS - TrekkSoft - TuriTop - Ventrata - Zaui - bookingkit ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5774 reviews) 2. [Booqable](https://www.softwareadvice.co.nz/software/77802/booqable) — 4.8/5 (1147 reviews) 3. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1552 reviews) 4. [OpenTable](https://www.softwareadvice.co.nz/software/439120/opentable) — 4.7/5 (1320 reviews) 5. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1289 reviews) ## Reviews ### "Easy guide for all our hotel bookings" — 5.0/5 > **Verified Reviewer** | *26 October 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: TourDesk enhances our visibility and easy connectivity over all our Local hotels and with Guesthouses bookings and it offers a safe and happy Tour experience. It's very customer friendly, provides excellent and quick services. > > **Cons**: I didn't have any Cons of TourDesk it's helping me a lot > > A Excellent experience with TourDesk because of its useful features that allowed for efficient management of the travel business. ----- ### "The best of tour desk" — 5.0/5 > **Vusie** | *27 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: They advertise my tours on their portal which can enable them to book my tours > > **Cons**: I haven't received any bookings from tour dest > > Exposure, marketing, advertising and the guests can easily access my products ----- ### "Disappointed" — 3.0/5 > **regan** | *17 August 2023* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Not applicable. They haven't been as helpful as they promised. > > **Cons**: The promised relationship does not exist. Staff have not been given the free tours they were promised in exchange for their sales. > > Disappointing ----- ### "Tourdesk summer Destiny Student" — 5.0/5 > **Evan** | *21 September 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The kiosk to search and sell tours to guests on reception is easy to use. Tourdesk team always on hand and quickly respond when help is needed. > > **Cons**: Nothing. > > Tourdesk is great to work with. Selling tours and experiences through tourdesk is simple and efficient. Commission on sold tours is generous and discounts for a selection of tours for staff is great. Whenever we have had a query or problem with a booking a tourdesk employee has been quick to respond and help resolve. ----- ### "Easy to use and group all tours in one platform" — 5.0/5 > **Ben** | *17 August 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Tourdesk made our tour sales much easier for our reception staff as it's the same process for each supplier. Tourdesk allowed us to advertise tours easily in our pre-arrival information and generate additional revenue from tour sales.Lastly, it's much easier to track commission and performance of reception staff through their portal. > > **Cons**: It's all very straight forward for what we use it for. No real complaints ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/393987/tourdesk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/393987/tourdesk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data