--- description: Review of Zoho One Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho One | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Business Management Software](/directory/4371/business-management/software) > [Zoho One](/software/393890/zoho-one) # Zoho One Canonical: https://www.softwareadvice.co.nz/software/393890/zoho-one Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/393890/zoho-one?page=2) > Zoho One is a business management software solution that provides more than 45 integrated applications for streamlining sales, marketing, ecommerce, finance, security, communication, collaboration, HR, and customer support, all under one platform. It functions as an one-stop solution—there's no need for multiple software vendors, allowing organizations to work collaboratively, automate processes, and manage data from one unified dashboard. With its AI assistant, Zia, organizations can use predictive insights, workflow automation, and smart reports to make fact-based decisions. Zoho One lets users customize applications for their specific requirements with a custom app builder and seamless third-party integrations through Zoho Marketplace, improving functionality and personalization. Cross-platform accessibility between desktop and mobile helps companies work from anywhere. Zoho One ensures 99.99% uptime, single sign-on (SSO), and secure cloud storage. With streamlined onboarding, in-depth training materials, and migration assistance, Zoho One is a scalable option for businesses of all shapes and sizes, enabling them to operate their entire business operations with maximum efficiency. > > Verdict: Rated **4.1/5** by 134 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 134 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $37 per employee/month, billed annually (Minimum 5 employees) $45 per employee month-to-month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Vietnamese - **Available Countries**: Argentina, Australia, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Egypt, France, Germany, Ghana, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya and 19 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Billing & Invoicing - CRM - Calendar Management - Client Management - Client Portal - Contact Management - Customisable Branding - Customizable Fields - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Inventory Management - Marketing Automation ## Integrations (19 total) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software) ## Alternatives 1. 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The price for all the tools we use inside the suite is really lower compared if we had to have all the tools elsewhere individually. > > **Cons**: The fact that there are a lot of tools means you need to have someone watching and controlling all the configurations. Otherwise people can create conflicting rules and break things. ----- ### "Lots of Features, but takes some work to fully integrate" — 4.0/5 > **Tim** | *8 March 2021* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value. All the apps a business needs in a single platform Easy to administer User friendly screens (mostly) > > **Cons**: Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps. Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products. Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response. > > I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises. I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations. I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations. ----- ### "Zoho One has potential, but lacks logic" — 3.0/5 > **Greg** | *28 October 2025* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: Zoho still has the benefit of having lot's of tools. Every tool your company wants, Zoho has built it into Zoho ONe > > **Cons**: Zoho really has so many bugs. Even though they do have a product to offer for every need, most of the time the products are so raw or nonsensical that it's a deterrent to success > > Zoho is a fine system and has lots of potential, but the more I use it, the more disappointed I become with the lack of ability to do things effectively and easily. ----- ### "Zoho One is the best solution for small and micro-sized businesses" — 5.0/5 > **Nathan** | *14 June 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Zoho One is the perfect solution for small and particularly, micro businesses. The alternative is that you use multiple tools that you have to then manually integrate. Or pay for another tool to integrate them. With Zoho One, you get Zoho's versions of those tools included\! This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business. Zoho One does more than you need it to do, and that's a good thing\! Because it will provide you with capabilities and options to make your life easier and your business more effective, and they're there, already accessible to you. If you decide you want to launch a subscription service or membership, there's a system already there. If you start employing people, there's a HR solution. If you want to get really advanced and built your own custom applications, that's there too. Finally, when you start using all of these individual products, it's a massive weight off to know that they are all tightly integrated. You don't need to work out how to add your customers onto your mailing list or know which ones are engaging with you on social media. You don't need to check multiple systems to find out if your customer has their invoices. It's quick and easy to integrate the applications, sort out duplicates, and ensure your data is as clean and tidy as it can be. > > **Cons**: The only reasons I can see for not going with Zoho One are: 1. That you need a more specific tool to accomplish a specific job. Zoho's tools are industry leading in their own right as standalone products, but if you're just looking for the best marketing automation software, or the best tool to manage Instagram, then you might be able to find more features elsewhere. Zoho One excels on balance because of the added benefits of using all of the different apps together. 2. That your business is rapidly growing, and you need to use other software as well. If you need to use Microsoft 365, or you have to use Xero or Quickbooks, or communicate via Slack, then the cost benefits of Zoho One will start to diminish. Also, if your headcount is growing rapidly then £35 a month might start getting a bit steep as you may find that only 2-3 people need access to the marketing tools, while only your bookkeeper needs to use Books. In this instance you might be better off licensing the individual tools separately, or combining Zoho's other platform packages. > > I used Zoho One to run my small business last year (and another larger business I was part of before that). It's so good I made a video about it here: https://youtu.be/u4zMJBtkJcU. ----- ### "Fantastic value for money as a complete business OS" — 5.0/5 > **Verified Reviewer** | *12 November 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: The amount of software included which covers so many different business tasks, the different pricing structures to suit all sized businesses, the value and efficiency in managing so much software in one place. > > **Cons**: Pricing has recently gone up however the value for money is still brilliant compared to the alternatives and there is constant software development and support available. > > Zoho One has been at the core of our business for quite some time due to the amount of capabilities the software suite has and the value it offers. Have experienced good customer support when needed also. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/393890/zoho-one?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/393890/zoho-one) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data