---
description: Review of Userlot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Userlot | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Userlot](/software/393597/userlot)

# Userlot

Canonical: https://www.softwareadvice.co.nz/software/393597/userlot

> Userlot is a cloud-based customer success platform that provides tools for managing customer health, reducing churn, and driving expansion revenue. It is designed for B2B SaaS companies and technology firms.

The solution offers a command center for an at-a-glance view of customer health scores, usage metrics, and at-risk customers. It can track product usage to see how customers are engaging with the software and allow businesses to automate playbooks and workflows to scale their customer success operations.

Userlot has an intuitive interface that makes it easy to get started and configure the platform to custom needs. It integrates with popular SaaS tools so users can consolidate customer data in one place. With its customizable features and automation capabilities, Userlot helps reduce the manual work required for customer success management at scale.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Userlot

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customisable Forms
- Customisable Reports
- Email Management
- Engagement Tracking
- Health Score

## Integrations (9 total)

- Aircall
- Dialpad
- Flexera SaaS Manager
- Freshdesk
- Gmail
- HubSpot CRM
- HubSpot Sales Hub
- Pipedrive
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)

## Alternatives

1. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (5726 reviews)
2. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)
3. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3042 reviews)
4. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
5. [monday CRM](https://www.softwareadvice.co.nz/software/348745/monday-sales-crm) — 4.7/5 (453 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/393597/userlot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-success/userlot-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/393597/userlot> |
| en-GB | <https://www.softwareadvice.co.uk/software/393597/userlot> |
| en-IE | <https://www.softwareadvice.ie/software/393597/userlot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/393597/userlot> |

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