--- description: Review of Bigin by Zoho CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bigin by Zoho CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Bigin by Zoho CRM](/software/392397/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm?page=2) > Bigin by Zoho CRM is a pipeline-centric CRM that is built and priced for small businesses. Minimal by design and focused on greater ease-of-use, Bigin brings spreadsheet-like simplicity to CRM and allows anyone to get started immediately. With options to create multiple pipelines to manage different business processes, Bigin allows small businesses to streamline customer-centric operations more easily and manage their day-to-day activities better. Bigin also comes with built-in telephony and email, workflow automation, no-code forms, product tracker, customizable dashboards, and real-time notifications. Bigin integrates with third-party tools such as G Suite, Microsoft 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Meeting, Zoho Flow and Zoho CardScanner. Bigin's mobile apps for iOS \& android offer seamless access to customer information anytime, anywhere so that businesses can close deals even on the go. > > Verdict: Rated **4.7/5** by 730 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 730 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Audit Trail - Automated Scheduling - Billing & Invoicing - Business Card/Badge Scanning - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) ## Related Categories - [Financial CRM Software](https://www.softwareadvice.co.nz/directory/3247/financial/software) - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Real Estate CRM Software](https://www.softwareadvice.co.nz/directory/338/real-estate-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6973 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.co.nz/software/449937/Ploomes) — 4.9/5 (423 reviews) ## Reviews ### "Best CRM for small teams" — 5.0/5 > **AK** | *17 December 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: We had been exploring different CRM options for quite some time, but most either came with too many unnecessary features or lacked the essentials we needed. Another major challenge we faced was team adoption. With BIGIN, that completely changed. It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding—whenever I’ve needed help, the support widget has provided quick and effective solutions. Highly recommend BIGIN to any team looking for a simple yet powerful CRM\! > > **Cons**: As such there are no negatives about the platform. All the functionalities work well - If I did have to point out something then maybe the fact that the mobile version doesn't have a couple of filters - which again is not a deal breaker. > > Overall experience has been great\! It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance. ----- ### "Great Product" — 5.0/5 > **Dave** | *14 July 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one. > > **Cons**: Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well. > > Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity. ----- ### "Great value\!" — 5.0/5 > **Sebastian** | *10 April 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: zoho bigin is great for our non-profit, as they provide great CRM services with enough functionality that we need, especially the gmail plugin they offer for google chrome works great to import relevant contacts directly into out bigin CRM. we would recommend using bigin for every SMB and nonprofit that needs simple yet powerful functionality. > > **Cons**: the performance and speed coould slightly be improved to make it feel more snappier but the value for money is great\! ----- ### "Value for Money" — 3.0/5 > **Sanjay** | *10 October 2024* | Packaging & Containers | Recommendation rating: 6.0/10 > > **Pros**: Custom Fields are very helpful to customize > > **Cons**: Slow refresh rate while going to different modules > > Value for Money considering overall features ----- ### "Office Manager" — 5.0/5 > **Amanda** | *20 January 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard. Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry. > > **Cons**: It took me a little time to figure out how to get other Zoho apps to link up and what data can be transferred/sync'd. It is disappointing that the data fields being sync'd cannot be modified. For example, products added to the Sales Pipeline cannot transfer to a quote or invoice. > > Great experience, very user friendly and intuitive. Lots of apps and interfaces available to sync data. ----- Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data