---
description: Review of Zoho Expense Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Zoho Expense | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Expense Management Software](/directory/427/expense-management/software) > [Zoho Expense](/software/392363/zoho-expense)

# Zoho Expense

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> Zoho Expense is a travel and expense management software. It helps businesses automate and streamline their employee expense reporting. Employees can create expense reports by scanning and importing their receipts. It allows businesses to maintain control over their spending. Zoho Expense also integrates with corporate credit cards. It automatically matches transactions with receipts to improve the reconciliation process.&#10;&#10;The software enables businesses to customize their expense policies and approval workflows. This ensures compliance and maintains visibility over spending. Zoho Expense also provides analytics and reporting to help professionals gain insights into their travel and expense data.
> 
> Verdict: Rated **4.6/5** by 1215 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1215 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$3.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Free trial available for 14 days, with no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Trail
- Billing & Invoicing
- Budget Control
- Budgeting/Forecasting
- Categorisation/Grouping
- Cloud Backup
- Compliance Management
- Corporate Card
- Credit Card Management
- Customisable Reports
- Customizable Fields
- Dashboard

## Integrations (31 total)

- Box
- CSG Forte
- Dropbox Business
- Dynamics 365
- Dynamics 365 Business Central
- Evernote Teams
- Forte
- GetThere Travel
- Google Drive
- Google Workspace
- Lyft Business
- Microsoft 365
- Microsoft Excel
- OneDrive
- PayPal

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)

## Related Categories

- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)
- [Mileage Tracking Software](https://www.softwareadvice.co.nz/directory/4613/mileage-tracking/software)
- [Time and Expense Software](https://www.softwareadvice.co.nz/directory/222/time-and-expense/software)
- [Travel Management Software](https://www.softwareadvice.co.nz/directory/4602/travel-management/software)
- [Enterprise Accounting Software](https://www.softwareadvice.co.nz/directory/4001/enterprise/software)

## Alternatives

1. [Expensify](https://www.softwareadvice.co.nz/software/133849/expensify) — 4.5/5 (1343 reviews)
2. [SAP Concur](https://www.softwareadvice.co.nz/software/417747/sap-concur) — 4.3/5 (2257 reviews)
3. [webexpenses](https://www.softwareadvice.co.nz/software/102620/webexpenses) — 4.5/5 (1105 reviews)
4. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8475 reviews)
5. [Lanes & Planes](https://www.softwareadvice.co.nz/software/433055/lanes-and-planes) — 4.6/5 (685 reviews)

## Reviews

### "Zoho Expense, a great tool for my small business." — 5.0/5

> **Charlie** | *4 May 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Zoho Expense is easy and convenient to use, with its phone app and web interface. The AI scan of receipts is very accurate nearly always. I like that I can just e-mail receipts in and the feature that highlights duplicates expenses helps me match the emailed receipt to the auto generated expense from the company credit card charge.
> 
> **Cons**: I don't like that I can not easily enter small towns or cities as the destination for per diem expenses.  I have to determine the nearest large city that that is included in Zoho's list of destinations.  I know I can create new destinations, but I am not going through that process for every small town I travel to.
> 
> I like Zoho Expense overall.  I have used other such as Concur before and Zoho is comparable experience for tracking expense but much more cost effective for a small business.

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### "Strong Expense Tool with Helpful Automation" — 5.0/5

> **Nathan** | *11 June 2026* | International Affairs | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Zoho Expense is the receipt submittal process and the automated matching. It makes it much easier for users to submit expenses quickly and helps reduce manual review time. The matching is not perfect yet, and some expenses still require cleanup or manual attention, but the automation is still a major benefit and one of the strongest features of the platform.
> 
> **Cons**: The main downside is that there is a bit of a learning curve at first. Zoho Expense has a lot of capability, which is a positive overall, but that also means there are several settings, workflows, and options to understand before everything feels intuitive. Once it is configured and users get familiar with it, the complexity becomes more manageable.
> 
> Zoho Expense has been a very solid expense management tool for our business. The automations are one of the biggest advantages, especially for routing approvals, matching expenses, and reducing manual follow-up. Receipt submission is simple from both mobile and desktop, and the mileage tracking feature is practical and easy to use for employees who travel or drive for business. Overall, the platform offers strong value for the money compared with other expense tools, while still covering the core features we need. The mobile app is convenient for quick submissions on the go, and the desktop version works well for reviewing, approving, and managing reports.

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### "Zoho Expense is Nice But Not Necessarily Worth It" — 4.0/5

> **Viraj** | *30 September 2025* | Sports | Recommendation rating: 5.0/10
> 
> **Pros**: It makes it easy to produce expense reports in a timely manner that are accurate. Zoho also allows for easier integration of payment/business cards so transferring receipts and statements into expense reports becomes much simpler.
> 
> **Cons**: The cost for the service seems to go up whilst new features don’t really seem necessary at times. I preferred when the software was not bogged down by clunky integrations.
> 
> I am mostly satisfied but feel that there are cheaper and less cumbersome ways to track business expenses.

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### "Comprehensive Expense Management with Strong Automation and Value" — 4.0/5

> **João** | *24 June 2026* | Consumer Electronics | Recommendation rating: 8.0/10
> 
> **Pros**: Its a Easy-to-use interface with minimal learning curve. Also an excellent automation for receipt capture and expense categorization. One of the best figures is the strong integration with accounting and finance systems.&#10;Specialy the pricing is competitive compared to similar solutions.&#10;Effective approval workflows and policy compliance controls.&#10;Reliable mobile app for expense submission on the go.
> 
> **Cons**: The OCR receipt scanning occasionally requires manual corrections. Also, some advanced settings and customizations can be complex to configure.&#10;Reporting customization could be more flexible for highly specific business requirements.&#10;The Support response times may vary during complex technical cases.
> 
> My overall experience with Zoho Expense has been very positive. The platform simplifies expense reporting through automation, reduces administrative workload, and provides clear visibility into company spending. The mobile app and receipt scanning features are particularly useful for employees who travel frequently. While there is room for improvement in OCR accuracy and advanced reporting customization, the software offers excellent value and a comprehensive feature set that meets the needs of most businesses. Overall, it is a reliable and efficient expense management solution.

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### "TRRC review" — 5.0/5

> **Sinethemba** | *4 June 2026* | Industrial Automation | Recommendation rating: 5.0/10
> 
> **Pros**: I like that Zoho Expense makes it easy to record advances, upload receipts, create reports, and track expenses in one place. The reporting helps the accounts team see what has been spent, what still needs to be approved, and what needs to be reimbursed or reconciled.
> 
> **Cons**: The interface can be confusing at first, especially when working with advances, reimbursements, and company-paid expenses. It is not always immediately clear which option to choose, and small mistakes can make the reimbursement amount show incorrectly.
> 
> Overall, Zoho Expense has been very useful for managing company expenses, advances, receipts, and approvals. Once the process is understood, it gives the accounts team better visibility and helps users keep proper records. It does take some setup and training, but it is a strong system.zing

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