---
description: Review of Zoho Expense Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Zoho Expense | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Expense Management Software](/directory/427/expense-management/software) > [Zoho Expense](/software/392363/zoho-expense)

# Zoho Expense

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> Zoho Expense is a travel and expense management software. It helps businesses automate and streamline their employee expense reporting. Employees can create expense reports by scanning and importing their receipts. It allows businesses to maintain control over their spending. Zoho Expense also integrates with corporate credit cards. It automatically matches transactions with receipts to improve the reconciliation process.&#10;&#10;The software enables businesses to customize their expense policies and approval workflows. This ensures compliance and maintains visibility over spending. Zoho Expense also provides analytics and reporting to help professionals gain insights into their travel and expense data.
> 
> Verdict: Rated **4.6/5** by 1201 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1201 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$3.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Free trial available for 14 days, with no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Trail
- Billing & Invoicing
- Budget Control
- Budgeting/Forecasting
- Categorisation/Grouping
- Cloud Backup
- Compliance Management
- Corporate Card
- Credit Card Management
- Customisable Reports
- Customizable Fields
- Dashboard

## Integrations (31 total)

- Box
- CSG Forte
- Dropbox Business
- Dynamics 365
- Dynamics 365 Business Central
- Evernote Teams
- Forte
- GetThere Travel
- Google Drive
- Google Workspace
- Lyft Business
- Microsoft 365
- Microsoft Excel
- OneDrive
- PayPal

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)

## Related Categories

- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)
- [Mileage Tracking Software](https://www.softwareadvice.co.nz/directory/4613/mileage-tracking/software)
- [Time and Expense Software](https://www.softwareadvice.co.nz/directory/222/time-and-expense/software)
- [Travel Management Software](https://www.softwareadvice.co.nz/directory/4602/travel-management/software)
- [Enterprise Accounting Software](https://www.softwareadvice.co.nz/directory/4001/enterprise/software)

## Alternatives

1. [webexpenses](https://www.softwareadvice.co.nz/software/102620/webexpenses) — 4.5/5 (1105 reviews)
2. [SAP Concur](https://www.softwareadvice.co.nz/software/417747/sap-concur) — 4.3/5 (2249 reviews)
3. [Expensify](https://www.softwareadvice.co.nz/software/133849/expensify) — 4.5/5 (1331 reviews)
4. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8447 reviews)
5. [Circula](https://www.softwareadvice.co.nz/software/289417/circula) — 4.6/5 (565 reviews)

## Reviews

### "Zoho Expense, a great tool for my small business." — 5.0/5

> **Charlie** | *4 May 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Zoho Expense is easy and convenient to use, with its phone app and web interface. The AI scan of receipts is very accurate nearly always. I like that I can just e-mail receipts in and the feature that highlights duplicates expenses helps me match the emailed receipt to the auto generated expense from the company credit card charge.
> 
> **Cons**: I don't like that I can not easily enter small towns or cities as the destination for per diem expenses.  I have to determine the nearest large city that that is included in Zoho's list of destinations.  I know I can create new destinations, but I am not going through that process for every small town I travel to.
> 
> I like Zoho Expense overall.  I have used other such as Concur before and Zoho is comparable experience for tracking expense but much more cost effective for a small business.

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### "Zoho Travel and Expense Portal- A must have for Indian organizations." — 5.0/5

> **Pushpendra** | *16 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The portal is very easy to understand and use. The interface is also very easy to navigate. The set-up process was smooth and back-end support is very active. This also aligns with our goal of having a budget friendly but secure travel and expense portal to streamline our internal process.
> 
> **Cons**: Some of the features are not available for Indian version like currency change. It affects organization like us who has overseas offices.
> 
> The overall experience till now is amazing. From demo by the Zoho Tech team to setting up the account and regular help they provide throughout the process is really appreciated. The portal is easy to understand and train others.

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### "Zoho Expense is Nice But Not Necessarily Worth It" — 4.0/5

> **Viraj** | *30 September 2025* | Sports | Recommendation rating: 5.0/10
> 
> **Pros**: It makes it easy to produce expense reports in a timely manner that are accurate. Zoho also allows for easier integration of payment/business cards so transferring receipts and statements into expense reports becomes much simpler.
> 
> **Cons**: The cost for the service seems to go up whilst new features don’t really seem necessary at times. I preferred when the software was not bogged down by clunky integrations.
> 
> I am mostly satisfied but feel that there are cheaper and less cumbersome ways to track business expenses.

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### "The Wins That Keep Us Hooked" — 5.0/5

> **Verified Reviewer** | *6 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Value for money as compared to other systems, features and user interfaces that are fit for purpose, and customer support that are readily available in several forms.
> 
> **Cons**: Security is a concern given the vulnerabilities and sophistication of hacking capabilities. In a world of nation-state hackers and phishing pros, I worry about vulnerabilities in third-party integrations or unpatched APIs. We've added extra layers (VPNs, custom policies), but it shouldn't be this much extra work.
> 
> Zoho Expense punches above its weight on value—it's a fraction of the cost of their competitors, yet delivers 90% of the functionality we need without bloated pricing tiers. For our operations, features like OCR receipt scanning, automated policy checks, and real-time mileage tracking are spot-on and "fit for purpose." The mobile app and web dashboard have clean, intuitive interfaces—no steep learning curve for our field reps submitting claims on the go. Approval workflows integrate seamlessly with Zoho Books, cutting our month-end close from days to hours. And customer support? Outstanding. Live chat resolves issues in minutes, there's a robust knowledge base, phone support for PH users, and even a community forum for quick tips. It's readily available in multiple forms, making it feel like they prioritize users.On the flip side, In a world of nation-state hackers and phishing pros, I worry about vulnerabilities in third-party integrations or unpatched APIs. We've added extra layers (VPNs, custom policies), but it shouldn't be this much extra work. Overall, Zoho Expense  has transformed our DSO and expense accuracy.

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### "ThreadIQ Limited" — 5.0/5

> **Adrian** | *6 April 2026* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of navigation in terms of user interface. OCR Scanning feature for receipts and live feeds for card transactions
> 
> **Cons**: Not that i can think of are the limited customisation of reports and dashboards. Workflows are a little rigid
> 
> Zoho Expense has been a very solid solution in our testing, and we’re likely to roll it out more broadly across the business. What stood out most is how much manual work it eliminates. The autoscan feature, email‑to‑receipt forwarding, and automatic creation of expenses from receipts significantly reduce data entry and the risk of human error. Corporate card feeds and automatic matching of transactions to receipts further streamline reconciliation and give finance better visibility over spend. From an admin perspective, configuration is reasonably straightforward, and the system is flexible enough to support different expense categories, projects, and approval flows without becoming overly complex. Reporting and analytics provide a clear view of spending patterns, which helps with budgeting and internal controls

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