--- description: Review of CentralReach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CentralReach | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Mac EMR & Medical Billing Software](/directory/426/mac-emr/software) > [CentralReach](/software/391991/centralreach) # CentralReach Canonical: https://www.softwareadvice.co.nz/software/391991/centralreach Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/391991/centralreach?page=2) > CentralReach is the leading AI-powered EMR and practice management platform purpose-built for autism and IDD care. Trusted by 4,000+ providers and 200,000+ professionals, it connects intake, scheduling, clinical documentation, billing, learning, and analytics in one secure, HIPAA-compliant workspace. At the core is cari, CR's proprietary AI trained on billions of data points and validated by 40+ BCBAs. Cari automates scheduling, audits, and claims to reduce manual work, protect revenue, and free staff to focus on delivering high-quality care. From intake to outcomes, CentralReach simplifies every step of care delivery. Families complete digital intake forms that instantly create client profiles and parent portal access. Dynamic scheduling maximizes billable hours and matches clients to the right provider. Clinicians use customizable notes and mobile tools to collect accurate data (online or offline). Billing is streamlined with bulk invoicing, claim scrubbing, and clearinghouse integrations, while built-in audits safeguard compliance. Leadership teams gain visibility through KPI dashboards and business intelligence to support future growth. From ABA to speech and OT, CentralReach equips teams to: - Deliver better outcomes with connected data - Protect revenue with audit-ready claims - Reduce burnout by eliminating admin tasks - Scale operations with confidence Purpose-built, proven, and AI-powered, CentralReach is the operating system for autism and IDD providers. > > Verdict: Rated **4.3/5** by 158 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 158 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CentralReach - **Location**: Pompano Beach, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ABA Data Collection - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Availability Management - Behaviour Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Database ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) ## Related Categories - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Therapy Software](https://www.softwareadvice.co.nz/directory/3729/therapy/software) ## Alternatives 1. [RethinkBH](https://www.softwareadvice.co.nz/software/201526/rethink) — 4.1/5 (125 reviews) 2. [TheraNest](https://www.softwareadvice.co.nz/software/390303/theranest) — 4.4/5 (1056 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.co.nz/software/5615/therapynotes) — 4.7/5 (972 reviews) 4. [AdvancedMD for Mental Health](https://www.softwareadvice.co.nz/software/66045/advancedmd) — 4.0/5 (7 reviews) 5. [AlohaABA](https://www.softwareadvice.co.nz/software/314001/alohaaba) — 4.9/5 (65 reviews) ## Reviews ### "Great ABA platform" — 5.0/5 > **Anonymous User** | *28 August 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I like how they are adding APIs to their platform and building out their RCM features. I also like all of the AI features they are building in. > > **Cons**: Their user interface isn’t the best and the search functionality and filtering can act a little funky at times. ----- ### "CentralReach Experience" — 4.0/5 > **Sadie** | *17 February 2025* | 2128 | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about CentralReach is the ease of use. > > **Cons**: What I like least about central reach is when it crashes and does not save data. > > Overall I have had a positive experience using CentralReach ----- ### "It's okay, the app is likely better." — 2.0/5 > **Kimberly** | *5 June 2026* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about CentralReach was how easy it is to use when writing session notes. The way the schedule was set-up was also easy to access and view. > > **Cons**: The actually data collection was sometimes off, mainly because my company used only the website and not the app. As an RBT having a server accurately save the data tracked is highly important however CentralReach would randomly (likely due to using the website only) log me out and erase the data I had collected up until that point because if I did not press the save button after every data point collected. > > I liked it but would've likely liked the app better. The website server, however, should be improved so that data points can automatically save without the data collector having to consistently press the button to save data. ----- ### "Ease of Use" — 4.0/5 > **Esther** | *16 April 2026* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: CR is thorough for ABA. It allows users to upload reports and has a section for trainings. ABA coworkers found it easy to collect data. Scheduling was rather easy with it as well. > > **Cons**: It's a bit clunky for ST and OT though, not as user friendly. The notes sections were editable making it more user friendly but it always seemed to take longer to complete and submit notes for OT / ST. Training to use CR took so long\! Finding items and editing the site for personalization simply was not user friendly for non techies. ----- ### "Easy access" — 5.0/5 > **Viergela** | *6 July 2026* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: What I like most about CentralReach: •CentralReach keeps scheduling, session notes, data collection, billing, and client information all in one place, making it convenient and organized. > > **Cons**: What I dislike most about CentralReach: •The system can sometimes be slow, glitchy, or log users out unexpectedly. •There is a steep learning curve, especially for new users. > > Overall, CentralReach is a comprehensive and effective platform for ABA professionals. It streamlines scheduling, data collection, documentation, and client management in one system, which improves efficiency and organization. However, the platform can be challenging to learn initially, and occasional technical issues may affect the user experience. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/391991/centralreach?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/391991/centralreach) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data