--- description: Review of CentralReach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CentralReach | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Mac EMR & Medical Billing Software](/directory/426/mac-emr/software) > [CentralReach](/software/391991/centralreach) # CentralReach Canonical: https://www.softwareadvice.co.nz/software/391991/centralreach Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/391991/centralreach?page=2) > CentralReach is the leading AI-powered EMR and practice management platform purpose-built for autism and IDD care. Trusted by 4,000+ providers and 200,000+ professionals, it connects intake, scheduling, clinical documentation, billing, learning, and analytics in one secure, HIPAA-compliant workspace. At the core is cari, CR's proprietary AI trained on billions of data points and validated by 40+ BCBAs. Cari automates scheduling, audits, and claims to reduce manual work, protect revenue, and free staff to focus on delivering high-quality care. From intake to outcomes, CentralReach simplifies every step of care delivery. Families complete digital intake forms that instantly create client profiles and parent portal access. Dynamic scheduling maximizes billable hours and matches clients to the right provider. Clinicians use customizable notes and mobile tools to collect accurate data (online or offline). Billing is streamlined with bulk invoicing, claim scrubbing, and clearinghouse integrations, while built-in audits safeguard compliance. Leadership teams gain visibility through KPI dashboards and business intelligence to support future growth. From ABA to speech and OT, CentralReach equips teams to: - Deliver better outcomes with connected data - Protect revenue with audit-ready claims - Reduce burnout by eliminating admin tasks - Scale operations with confidence Purpose-built, proven, and AI-powered, CentralReach is the operating system for autism and IDD providers. > > Verdict: Rated **4.3/5** by 158 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 158 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CentralReach - **Location**: Pompano Beach, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ABA Data Collection - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Availability Management - Behaviour Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Database ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) ## Related Categories - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Therapy Software](https://www.softwareadvice.co.nz/directory/3729/therapy/software) ## Alternatives 1. [RethinkBH](https://www.softwareadvice.co.nz/software/201526/rethink) — 4.1/5 (124 reviews) 2. [TheraNest](https://www.softwareadvice.co.nz/software/390303/theranest) — 4.4/5 (1051 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.co.nz/software/5615/therapynotes) — 4.7/5 (969 reviews) 4. [AdvancedMD for Mental Health](https://www.softwareadvice.co.nz/software/66045/advancedmd) — 4.0/5 (7 reviews) 5. [AlohaABA](https://www.softwareadvice.co.nz/software/314001/alohaaba) — 4.9/5 (65 reviews) ## Reviews ### "CentralReach is innovative with its layout compared to comparable software." — 4.0/5 > **Tiffany M.** | *22 February 2018* | Individual & Family Services | Recommendation rating: 7.0/10 > > **Pros**: I liked the flexibility of the timesheets and how easy it was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time block labeled and I could put my clients information (case numbers, Medicaid numbers, etc.) with the time block I used. > > **Cons**: I wish the layout was a little larger. Sometimes when I was in a rush I would make an error thinking I clicked a certain time or client but it wasn't the right one. ----- ### "CentralReach Experience" — 4.0/5 > **Sadie** | *17 February 2025* | 2128 | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about CentralReach is the ease of use. > > **Cons**: What I like least about central reach is when it crashes and does not save data. > > Overall I have had a positive experience using CentralReach ----- ### "Easy access" — 5.0/5 > **Viergela** | *6 July 2026* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: What I like most about CentralReach: •CentralReach keeps scheduling, session notes, data collection, billing, and client information all in one place, making it convenient and organized. > > **Cons**: What I dislike most about CentralReach: •The system can sometimes be slow, glitchy, or log users out unexpectedly. •There is a steep learning curve, especially for new users. > > Overall, CentralReach is a comprehensive and effective platform for ABA professionals. It streamlines scheduling, data collection, documentation, and client management in one system, which improves efficiency and organization. However, the platform can be challenging to learn initially, and occasional technical issues may affect the user experience. ----- ### "It's okay, the app is likely better." — 2.0/5 > **Kimberly** | *5 June 2026* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about CentralReach was how easy it is to use when writing session notes. The way the schedule was set-up was also easy to access and view. > > **Cons**: The actually data collection was sometimes off, mainly because my company used only the website and not the app. As an RBT having a server accurately save the data tracked is highly important however CentralReach would randomly (likely due to using the website only) log me out and erase the data I had collected up until that point because if I did not press the save button after every data point collected. > > I liked it but would've likely liked the app better. The website server, however, should be improved so that data points can automatically save without the data collector having to consistently press the button to save data. ----- ### "CR experience" — 4.0/5 > **Maria** | *10 December 2024* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: I appreciate the system is easy to use and pretty straight forward. > > **Cons**: I dislike that calendars do not reflect converted changes. Some features for management are difficult to manuver. > > Overall we have had a positive experience. We are considering the payroll options with CR. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/391991/centralreach?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/391991/centralreach) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data