---
description: Review of Optimum Messaging Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Optimum Messaging | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [Optimum Messaging](/software/391866/optimum-messaging)

# Optimum Messaging

Canonical: https://www.softwareadvice.co.nz/software/391866/optimum-messaging

> In today's fast-paced business environment, providing customers with a consistent and personalized experience across multiple communications channels is essential for success. Optimum Messaging enables businesses to communicate with their customers through a variety of channels, such as email, SMS, Phone, social media, and others all from a single platform.

Investing in Optimum Messaging offers a range of benefits for businesses, including increased revenue, improved customer satisfaction and loyalty, streamlined communication processes, and improved productivity. Here are some of the key reasons why a business should consider investing in omnichannel messaging with Optimum.

Increased Revenue: By communicating with customers through their preferred channels and providing a seamless experience, businesses can increase customer engagement and ultimately drive more sales. 

Improved Customer Satisfaction and Loyalty: With the ability to track and analyze customer interactions across all channels, businesses can gain valuable insights into their customers' preferences and needs, enabling them to provide a more personalized experience that fosters loyalty.

Streamlined Communication Processes: With Optimum Messaging, businesses can communicate with customers across multiple channels from a single platform, reducing response times and increasing efficiency. This not only saves time but also frees up resources that can be used to focus on other areas of the business.

Greater Reach: By communicating through multiple channels, businesses can reach a wider audience and increase their brand exposure.

Competitive Advantage: Offering an omnichannel communication experience gives businesses a competitive advantage over those that only offer single-channel communication. 

Cost-Effective: Investing in an omnichannel messaging solution can 
save businesses money in the long run by reducing the need for multiple platforms and streamlining communication processes. 

Better Customer Insights: By tracking and analyzing customer interactions across multiple channels, businesses gain valuable insights into their customers' preferences and behavior, which can inform future marketing and customer service strategies.

Improved Collaboration: With Optimum Messaging, teams can collaborate more effectively by accessing customer communication history and providing a unified customer experience. 

Personalization: By tailoring communication to individual customers' preferences and behavior, businesses can provide a more personalized experience that fosters loyalty and increases customer retention.

Flexibility: Optimum Messaging offers flexibility to businesses to customize the platform to their unique workflows and needs, making it an ideal investment for any industry. 

Improved Brand Reputation: By providing a seamless and personalized omnichannel communication experience, businesses can improve their brand reputation and establish themselves as leaders in their industry.

In summary, investing in omnichannel messaging with Optimum Messaging is a smart move for businesses looking to increase revenue, improve customer satisfaction and loyalty, streamline communication processes, and gain valuable insights into their customers. By providing a seamless and personalized omnichannel communication experience, businesses can establish themselves as leaders in their industry and drive success in today's competitive market.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optimum Technologies
- **Location**: Mesa, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Responses
- Autoresponders
- CRM
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Compliance Management
- Contact Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.co.nz/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.co.nz/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.softwareadvice.co.nz/software/321838/clearstream) — 4.8/5 (676 reviews)
4. [Emotive](https://www.softwareadvice.co.nz/software/245986/emotive) — 4.3/5 (106 reviews)
5. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)

## Reviews

### "Optimum messaging is the perfect messaging platform." — 5.0/5

> **Gavin** | *2 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Optimum Messaging is a perfect messaging platform. Optimum delivers high quality solutions overall, and the messaging product is no different-  performant at scale and is super easy to use. The implementation is straightforward. The user interface is intuitive and clean. The platform is feature rich and affordable. If you need a multichannel conversational and marketing messaging platform, Optimum Messaging is an excellent choice.
> 
> **Cons**: Hardly any cons to this product. Optimum Messaging  a phenomenal stand alone product, but is even better when using with other Optimum products.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/391866/optimum-messaging)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/optimum-messaging-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/391866/optimum-messaging> |
| en-GB | <https://www.softwareadvice.co.uk/software/391866/optimum-messaging> |
| en-IE | <https://www.softwareadvice.ie/software/391866/optimum-messaging> |
| en-NZ | <https://www.softwareadvice.co.nz/software/391866/optimum-messaging> |

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