ClassTrack
4.6
(12 Reviews)
Designed for universities, colleges, and K-12 educational institutions, ClassTrack is a fully-featured cloud-based...
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About Ellucian
Ellucian is a cloud-based software provider that helps higher education institutions with professional solutions to create a connected campus. Designed for universities of all sizes, the platform provides solutions for departments such as finance, IT, student services, human resources, recruiting and admissions.
Ellucian’s modules comprise Enterprise Resource Planning with products such as Banner, PowerCampus. Elevate and Quercus; Constituent Relationship Management offers products including CRM Advise, Degree Works, CRM Recruit and CRM Advance; Integration and Analytics delivers the products Ellucian Analytics, Ethos framework and Workflow.
Ellucian helps users create strategies, manage resources and deploy services to achieve educational objectives and priorities. The platform provides features such as application management, cloud application hosting, technology management, resource allocation and business intelligence. Support is extended via phone, documentation and an online help desk. Pricing is available on request.
Ellucian pricing
Ellucian does not have a free version. Ellucian paid version starts at US$0.01.
Starting Price:
US$0.01
Free Version:
No
Free trial:
No
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Ellucian Reviews
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All Ellucian Reviews
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84 reviews
Neisha
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 14/11/2018
Ellucian for Community College
In the beginning I had to constantly keep my list of instructions handy if I wanted to enter a requisition for a purchase order, now its easy because I've done so many. Practice makes perfect!!!!
Pros
I liked how you can add features, customize it for the needs of the institution. I work for a small college and we don't need all the extra features that the larger colleges might implement.
Cons
It can be a little difficult to navigate for the beginner. Unless the user knows what they want there is a chance of getting lost. Ive been using the software for about 4 years now and i sometimes get lost or have to search for specific information. There is no menu with a list of options. So I guess what I'm saying is that it would be nice if it was more user friendly, easier to navigate.
Mark
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
4.0
Reviewed on 8/12/2022
Good product. . .maybe?
Neutral to negative. Massive additional costs during deployment, a tendency to confusion among the supposed "experts" around how basic pieces of the software worked, forced third party software changes that were unnecessary and expensive, and a quote that was clearly lowballed with the expectation that we'd end up paying on the back end for additional products that we didn't know were needed made this whole process less than good.
Pros
We liked the idea of a connected suite that worked with most of our existing software.
Cons
The consultants were very much at odds with each other and added confusion to the process. It also turns out that it didn't work with our existing software even when the vendors were listed as compatible on the Ellucian partner site. It also turns out that some of our 3rd party software would have worked, but we were told that it wouldn't. In the end the confusion and lack of understanding/ability from Ellucian consultants cost us tens of thousands of additional dollars during our deployment.
Andrew
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 7/09/2023
Used to be better
5-8 years ago Ellucian was a solid product and worked great but since being forced to move to the cloud the quality just isn't the same. Part of this could be all of the changes the Department of Education has implemented over the past couple of years and in that regard Ellucian is doing a good job of adapting.
Pros
When the financial aid module is working it does a pretty good job of what we need it to.
Cons
Now that we are in 'the cloud' customer service has taken a nosedive and it takes forever to updates installed.
Timothy
- Industry: Higher Education
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 19/06/2018
Very stable software used by best higher ed. institutes
Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status.
Single sign on module was extremely helpful
Pros
It is a high-end software. Very stable. It integrates with the Microsoft LDAP. We have been using it for student and employee account management in term of course registration, tax forms, billing, salaries, student employment, grading, transcripts. It has very secure and solid database which is essential for the above mentioned matters.
Cons
Managing it requires training. It is not easy to administer. The price is very high compared to competing software in the higher education sector.
Lisa
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 30/08/2019
Ellucian User for 15+ years
Pros
Since our college gained access to the web-based version of Ellucian (we call it Colleague at our school, too), it has been a lot easier to use.
Cons
I wish the help feature and other help documents were a little easier to follow. We used to have a gentleman who worked in Admissions & Records that would make PowerPoint presentations and quick guides to help out the Ellucian users.
Mark
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 15/07/2018
Ellucian SIS does what it is designed to do, store data in a standardized manner.
Standardized data. Student lifecycle data storage. Central hub of data for all things related to the student, their experience, and relationships.
Pros
Easy to use and navigate. Validation tables prevent data from being entered incorrectly. Standardized data means consistent reporting outputs and expected values. Covers the entire lifecycle of the student journey so the Ellucian SIS is set up to be the storage space of all student data.
Cons
Difficult to customize and add fields to the SIS if business processes require it. Can feel overwhelming for new users to learn the system. Very limited ability for most functional users to create their own reports. Usually need to involve report writers with SQL report writing ability. Reporting on multiple areas of the student journey can be difficult when needing to see multiple screens and forms.
Justin
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
2.0
Reviewed on 14/02/2019
A mess of a company and a patchwork of modules
Covers general SIS/ERP for a college but causes more frustrations than solutions
Pros
Ellucian Banner is comprehensive in that it can cover most of the core functions of a college/university. But that's about it.
Cons
Ellucian hasn't advanced the products in years. Every attempt for updates have been met with upgrade issues, compatibility problems, and user frustration. New products are rare and generally poor, whether they use COTS or homegrown applications.
Jennifer
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 25/04/2018
It's hard to be vanilla
We were in desperate need of an SIS and for the most part, it does serve our needs.
Pros
I like that we have a consortium we can share ideas and code with and have a single voice to Ellucian.
Cons
Banner INB is very clunky to use - even if you are good at using software in general. It is not a very intuitive product; however, the company is moving in the right direction.
Caroline
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 29/05/2019
Ellucian review
Pros
It’s fairly easy to use but you do need some training on learning all the acronyms they use.
Cons
Every time they do an update to the product it seems to disrupt the flow of our production because every one is so thrown off the changes.
Larry
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 27/11/2018
It gets the job done
Pros
Fully operational ERP, many different tools and options
Cons
The company itself is the worst. Their customer service is abysmal.
Lauren
- Industry: Fund-Raising
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 30/11/2022
Overall good CRM for non-profit/fundraising
Pros
Online platform available - the ability to store a lot of information in many different ways, and report customization.
Cons
A little clunky in how many clicks it takes to find the information you are looking for.
Cyrus
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 14/12/2018
Mixed Reviews
They are an established Higher Education software that is on the cutting edge with a lot of what they offer. The partnerships they offer with vendors seems to fall short in some cases. The support they offer for the products is generally good. But depending on the application may depend on how quickly they respond to support questions/issues.
Pros
Offers a variety of different software solutions that integrates with its ERP (Banner or Colleague). Along with a variety of ancillary applications that integrate with the ERP.
Cons
Cost would be by far the biggest issue. The second would be that as of late the company has a tendency to tout its upcoming or just released products will work but in reality it is being built and developed as the sales people speak. To be fair their established software generally works well and no complaints.
Danielle
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
4.0
Reviewed on 16/10/2020
Banner by Ellucian
Overall working with Ellucian has been pleasant. My employer had the system long before I came around so I can't speak to the implementation. Anytime I have needed to reach out to Ellucian with an issue or create a ticket they have been very helpful
Pros
Once you learn the terminology to search by, using the software becomes a lot easier. I frequently use reports for tracking open invoices and running payments. I like that the system is dynamic in that it updates quickly when another user is making a change.
Cons
It was a difficult system for me to learn and I couldn't find much training material for it. The reports you can run are basic and need a lot of manipulation to do any analytics.
Nadeem
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 5/09/2019
Banner Human Resources Module
This product is for higher education institutions. Ellucian is behind many competitors in this space however, it has realized this and is making positive changes in the right places.
Pros
Customer service is very good. The vendor is always willing to listen and help where they can. In addition, there is a customer portal which allows the customer to communicate with one another on issues or ideas.
Cons
My dislike is the current roadmap is very slow to achieve goals. Often release dates will be pushed out and this causes much frustration within the business that has planned to upgrade certain services.
Sheenah
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 28/08/2022
Recruit Pros and Cons
Pros
Recruit has some great reports, integrates with both Eventbrite and Salesforce and can really streamline enrollment processes fo4 a school.
Cons
Implementation is painful, at best. Customer support is difficult because no one seems to understand the product. Customizing for a community college is difficult, as well.
Richard
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
2.0
Reviewed on 20/08/2018
Unfortunately...It' what we've got...
Pros
I guess the only good thing I can say about this software is that it works (kind of) most of the time.
Cons
This software is the least user friendly software I have ever used. I understand that databases are boring, but this software (until the last update) looked like it was from 1996. Nothing about this is intuitive for the general user. For ease of use I would have given it zero stars, but I was unable.
Verified Reviewer
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
-
Review Source
5.0
Reviewed on 19/09/2019
Great for students
Ellucian powers institutions with technology and services to help students like me to achieve these goals.
Pros
This software is one of the most useful software that I have gone though. It helps me a lot in finding scholarship oppartunities.
Cons
I did not find many cons on this software but if I want to say one this is quite expensive not user-friendly.
TRISHA
- Used Weekly for 2+ years
-
Review Source
4.0
Reviewed on 6/02/2018
This software can be confusing to use if you are a first time user.
Pros
Once you get familiar with this software, it can be user friendly. There are allot of things to learn but once you have mastered them you can achieve some great results on the web.
Cons
It is difficult to use as there is so much to learn and know. My institution is constantly holding training's to help people
Ashley
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 13/04/2018
Ellucian works well as a student information system.
Pros
The software houses all of our student information and IT finds securing the database reasonable for higher education. Though Ellucian, we are able to recruit, register, and maintain financial aid records for students. Our HR office also uses it to house employee and faculty information.
Cons
Many of the screens take excessive commands to get through. There are three or four extra steps every time you want to pull a transcript, run an evaluation, or register a student for classes.
Isaac
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 12/07/2018
Overall good customer service.
Pros
The community that is always ready to help each other. You can reach out to hundreds of users and get answers.
Cons
Upgrades can be very time consuming and complex, the reporting is not up to standard and some user functionality is not easy.
Connie
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 4/12/2018
Easy to use
We use this as our database for all alumni and friends.
Pros
It's easy to use and my favorite thing about this software is that I can enter very little info to do a search to find who I'm looking for. The possibilities are endless!
Cons
When it shows a listing of all the proposals a person has received, I have to pull each one up because there isn't anything about the listing that identifies specific ones. It's a minor irritation
Verified Reviewer
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
4.0
Reviewed on 18/07/2018
I work at a community college and use for various tasks.
Pros
I like the different search functions between forms and person search. I like being able to generate reports with historical data going back to the life of the employee.
Cons
Having to many fields on a screen initially, sometimes it takes a while to find what I'm looking for when in a screen . Also having to learn the different key combinations to doing simple things can be a little difficult at first.
Nela
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 25/04/2018
Worked in Ellucian at a community college
Pros
Very user friendly. Screens are very self explanatory making it easier to understand what fields need to be filled out
Cons
There is a lot of functions that cannot be changed once saved. In leaves it would be beneficial if you could delete something if it was inputted incorrectly
Beth
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 6/08/2019
Better that other similar products
Pros
the ability to see all the course work, history, current, gpa's, holds, etc at one place
Cons
still isn't always correct, some courses show up in places where they don't belong
Syrine
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used for 2+ years
-
Review Source
5.0
Reviewed on 9/12/2018
Great Higher Education Tool
Pros
I liked the fact that it could house both student and faculty information at the same time. In addition, it allowed you to input information for instructors and move them around if necessary. We used the Banner by Ellucian software and it was useful for our needs
Cons
Nothing to note. It is good for meeting the needs of an institution.
