--- description: Review of 8x8 Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 8x8 Work | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [8x8 Work](/software/390205/8x8-x-series) # 8x8 Work Canonical: https://www.softwareadvice.co.nz/software/390205/8x8-x-series Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/390205/8x8-x-series?page=2) > Experience seamless collaboration with 8x8 Work. 8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage. > > Verdict: Rated **4.1/5** by 309 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 309 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 8x8 - **Location**: Campbell, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: $29.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting ## Integrations (11 total) - Copper - Freshdesk - Gmail - Google Calendar - Google Chrome - HubSpot CRM - Microsoft Outlook - Microsoft Teams - ServiceNow - Slack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) ## Related Categories - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (876 reviews) 2. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (336 reviews) 3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (918 reviews) 4. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1203 reviews) ## Reviews ### "8x8 review" — 5.0/5 > **Andrea** | *19 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: 8x8 is great for our phone system. They get the job done and whenever we need to have a conference call between the office, we are able to do so. > > **Cons**: I do not like the voicemail feature, it often cuts off my voicemails and will not let the voicemail completely finish. > > Overall my experience with 8x8 has been a good one. I've been able to navigate through the system, and no major issues have raised any red flags. ----- ### "Great for remote working and international calls" — 5.0/5 > **Stephanie** | *16 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am able to easily make UK and international calls with great quality audio. > > **Cons**: I often have to redownload it when it disappears from my computer but that's probably our system rather than the software itself. > > We have multiple offices and stakeholders across the world, and with remote working, this is so much easier than giving people desk phones or mobiles. ----- ### "Very glitchy" — 1.0/5 > **Verified Reviewer** | *17 December 2019* | Media Production | Recommendation rating: 0.0/10 > > **Pros**: It has a convenient app, which allows you to make global phone calls. It has a text chat and phone services option, allowing you to communicate in different formats. > > **Cons**: The sound quality is horrible. I constantly get complaints that there is tons of background noise (while I am in a soundproof booth alone) or that I sound like I am under water/in a tunnel/have a mouth full of marbles which is hardly acceptable in general, never mind in a business setting. the constant crashing and necessary reboots I could look past and chalk it up to my computer, but the sound quality is a company wide issue. > > We use this to replace our physical phone lines, but unfortunately it was a terrible experience company wide. This is constantly crashing and has terrible sound quality. I have never once completed a call without the other end asking me to dial back in from my cell phone instead. ----- ### "Good VOIP Solution, Although not the cheapest" — 4.0/5 > **Katie** | *1 October 2024* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: My favorite thing about 8x8 work is their desktop app that you can download to your PC or mobile device. You can make and receive calls from the app and even text message. > > **Cons**: 8x8 is expensive compared to other VOIP software. > > We have used 8x8 for several years. We purchased around 10 deskphones originally and later switched to just using the PC app on our computers. The phone service was reliable although expensive. ----- ### "Great product" — 5.0/5 > **emma** | *9 January 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: great service so easy to use both mobile and laptop > > **Cons**: Dont like when you transfer you can still here conversation > > really good service you have this on laptop as well as mobile app ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/390205/8x8-x-series?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/390205/8x8-x-series) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data