--- description: Review of DonorPerfect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DonorPerfect | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software for Nonprofits](/directory/4788/nonprofit-crm-software/software) > [DonorPerfect](/software/389956/donorperfect) # DonorPerfect Canonical: https://www.softwareadvice.co.nz/software/389956/donorperfect Page: 1 / 58\ Next: [Next page](https://www.softwareadvice.co.nz/software/389956/donorperfect?page=2) > DonorPerfect is a all-in-one fundraising platform that helps nonprofits manage donors, gifts, communications, events, and volunteers in one secure, integrated system. Dashboards, analytics, and customizable reports give teams clear insight into giving trends, while online donation forms and mobile-ready pages make it easy to collect and process gifts from any device or wallet, including PayPal and Venmo. Nonprofits can personalize outreach through Constant Contact, track auctions and campaigns, set role-based permissions, and automate key workflows. With flexible pricing, a robust partner ecosystem, and an open API, DonorPerfect adapts to any organization’s size and goals, helping teams work smarter and deepen donor engagement. > > Verdict: Rated **4.5/5** by 1429 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1429 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SofterWare - **Location**: Horsham, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Other - **Pricing Details**: Packages starting at $119/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Attendance Management - Auction Management - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management - Contact Database ## Integrations (16 total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - MailCamp - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Accounting - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software) ## Related Categories - [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.co.nz/directory/3561/peer-to-peer-fundraising/software) - [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software) - [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software) ## Alternatives 1. [Neon CRM](https://www.softwareadvice.co.nz/software/3122/neoncrm) — 4.3/5 (619 reviews) 2. [Bloomerang](https://www.softwareadvice.co.nz/software/2973/bloomerang) — 4.7/5 (1287 reviews) 3. [Donorbox](https://www.softwareadvice.co.nz/software/380685/donorbox) — 4.8/5 (625 reviews) 4. [DonorSnap](https://www.softwareadvice.co.nz/software/2048/donorsnap) — 4.6/5 (414 reviews) 5. [MonkeyPod](https://www.softwareadvice.co.nz/software/107235/monkeypod) — 4.8/5 (101 reviews) ## Reviews ### "A Big Contender In The Fundraising Marketplace...." — 5.0/5 > **Robin** | *19 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use continues to be a positive for this platform, along with self-paced and instructor led training which allowed us to onboard a new employee very quickly. Also love the chat feature to get answers in real time vs. having to email and wait for a response. > > **Cons**: They have a drop and drag donation forms section. The downside is that unlike their classic forms, you need to actually run a separate report to get the names of the persons who have donated as it is not visible on the platform. Super inconvenient and something that we need to schedule regularly to pull. Another con is that in the classic forms the header area is not easy to work with or size. It also does not look good on mobile even is you check the box to maximize it for mobile. > > Overall experience is still a 5 star rating. I do wish there were more integrations with other platforms, and there are obviously some cons listed above, but nothing that we would stop using the platform for. ----- ### "Confidence Through Support, Growth Through Learning" — 5.0/5 > **Misty** | *20 April 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: One of my favorite things about DonorPerfect is the live support—it’s always there when I need help—as well as the knowledgebase, which I can turn to anytime I want to deepen my understanding or learn something new. > > **Cons**: What I like least about DonorPerfect is that the coding can get a little tricky at times, especially when trying to customize or implement more advanced features. But again, support is always available to walk through with me. > > What stands out most in my experience with DonorPerfect is the balance it strikes between support and self-sufficiency. The live support team is consistently responsive and helpful, making it easy to get unstuck in the moment. At the same time, the knowledgebase serves as a reliable companion—well-organized and thorough—allowing me to explore features more deeply and build my own understanding at my own pace. That said, the platform isn’t without its challenges. The coding aspect, particularly when it comes to customization or more advanced functionality, can feel a bit complex and occasionally requires extra time and patience to navigate. For users who aren’t as technically inclined, this can present a learning curve. Overall, my experience with DonorPerfect has been very positive. The strength of its support system, combined with the depth of its resources, creates a sense of confidence and capability. Even when I run into more technical hurdles, I feel well-equipped to work through them, knowing help and guidance are always within reach. ----- ### "Happy Non-Profit" — 5.0/5 > **Peggy** | *27 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: It is very comprehensive and always updating with improvements and new features. It offers multiple ways to customize the donor screens to fit your individual needs. > > **Cons**: Customer service options. The only way to get email or phone support is to have a three-month contract for it. It is not cost-effective and very frustrating as the chat is often not available. > > We have been using Donor Perfect for many years and feel it offers lots of ways to customize our experience for donor data. Also offers good integration with other products. ----- ### "Reliable & User Friendly CRM" — 5.0/5 > **Bree** | *30 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: DonorPerfect is an excellent choice for managing a mid to large donor base (4,000+ accounts). The user interface is simple and easy to navigate, making it quick to enter gifts and update donor data. One of the main advantages is their customer support. It’s arguably the best I’ve experienced with any CRM and far surpasses platforms like Altru and Raiser’s Edge. The pre-scheduled webinars are also a big benefit; they’re practical, easy to follow, and useful for staying up-to-date on new features and improving database efficiency. > > **Cons**: Some of the more advanced features and integrations can be complex, particularly with add-ons like moves management, Constant Contact, DonorSearch, and video plugins. There’s certainly a learning curve. The reporting features are comprehensive, but this also makes them somewhat overwhelming and challenging to master. Personally, I am still working on improving my skills in this area. > > Overall, my experience with DonorPerfect has been very positive. It’s a reliable, user-friendly CRM that handles day-to-day donor management well, especially for mid-sized organizations. While some of the advanced tools and reporting features take time to fully understand, the strong customer support and ongoing training resources make it easier to grow into the system over time. ----- ### "Helpful Donor Management Platform\!" — 4.0/5 > **Abby** | *3 June 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note. I also love that I can label and and see at a glance helpful information right on the beginning part of the donor's profile. The section called narrative has been helpful to use for quick notes I need our team to be able to see and read to be able to better interact with donors on a collaborative basis. When I have needed customer support, they have responded within a 24 hour period, have been helpful and apologetic when things don't work, and work quickly to resolve the issue. Donor Perfect for the most part has been easy to use and helpful for our organization this year. > > **Cons**: I don't like the reporting section of donor perfect at all. There are way too many filters that are needed in order to pull info I need quickly. It also is not the most user friendly and takes time to rewatch videos and take more notes in order to use. The deposit section needs some updates to get rid of bugs/glitches, and make it faster and easy to use without a bunch of unnecessary parts to fill out each time. > > Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis) this platform gives me everything I need to use for our donors on a daily basis\! Customer service could use some help after hours (I.e. have an emergency response team for people that work outside of their work hours or have a different time zone) but other than that it is excellent and helpful\! ----- Page: 1 / 58\ Next: [Next page](https://www.softwareadvice.co.nz/software/389956/donorperfect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/389956/donorperfect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data