Dayforce Powerpay

Pros

It is really easy to set up and use.
The customer service is top-notch. Every time you log out, Ceridian asks how your service was. If you raise any issue, they give you a call. This is the level of customer service my company offers. I expect it of others, but rarely find it.

Cons

Downloading a journal file to Quickbooks should be included with all levels of service.

Alternatives Considered

Reasons for Choosing Dayforce Powerpay

Reasons for Switching to Dayforce Powerpay

Pros

Super easy to navigate and does 90% of the payroll leg work for you.

Cons

Took forever to get digital paystub access - should be free/built into the base cost of the program

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

I was provided almost no training by my employer on how to use the software, but I adapted easily because the system is fairly intuitive.

Cons

Reporting is VERY LIMITED. We run payroll bi-weekly, and need the ability to report on specific date ranges that do not necessarily align with our pay cycles. Unable to make note of "effective date" for things such as pay increases. Customer support is very hit-and-miss.

Pros

I like the easy to learn and use concepts of the system.

Cons

I had to just understand the whole concept then it was easy use.

Pros

We had been with Ceridian for years and decided to change to ADP- What a mistake. Now we're back with Ceridian and Thank goodness! This software is simple and easy every step of the way. Firstly, the set-up of the software is effortless, your team lead walks you through the process and any issues they get it fixed in a very timely manner. Next, the on boarding simple! A one page form with all the necessary info to fill out. Next the rapid entry form for easy entry of commissions, bonuses, hours, stat hours- is a time saver. Plus everything is easy linked to the time sheets and the employee profiles! I seriously cannot complain amount this product. I cannot forget to mention the after service and support- A1. Anytime you call with an issue or problem, there is a payroll specialist that knows what to do to fix it! No waiting, no emails back and forth, just 1 call and everything is resolved. In the event that you do need to have a case created- 24 to 48 hours later everything is fixed and resolved.

Cons

I did not like the People tab option- I found it redundant and useless- I had it removed because it's just some much quicker in the regular (non-people) version. But besides that I'm super happy with the product.

Pros

I love the simplicity. I can process payroll, remittances, T4s, stubs, etc. for 13 employees in a couple hours per month. It is quick and efficient, and the reporting is great. I love the customer service, it is UNREAL. Anytime I have an issue I can expect it to be resolved within a 15 minute phone call. Powerpay is amazing at what it does well - process. payroll.

Cons

-I dislike the benefits tracking system. I wish there were a better way to track sick days and banked days. Both of these systems are clunky, and it is absolutely integral to our business, and others, that we're able to track these better. Currently, unfortunately, we have to keep track of everything on a spreadsheet which can cause some room for error or questionable practices. I wish everything was easily trackable on Powerpay so that we could ensure accuracy. I did have someone from tech support create a loop hole for me to track banked time, but it still could be better set up. I also think that an easier way to override salaries would be amazing. Right now, if I want to grant vacation pay to a salaried employee I need to calculate their regular pay, override the salary, add the vacation pay, and confirm that it all balances. If there was a way to simplify this, it would create processing efficiency. I would rate these improvements as a high level of urgency.
-Further, powerpay could benefit from a bit of an ease-of-use clean up. Once you use the software for a few months, and learn how to navigate, it's alright. BUT there certainly is a bit of a learning curve which made me dislike the software at first. Although, I have used much worse and more complicated processing software in the past. So I would rate this on a low level of urgency.
-Continued in next section

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

It's easy to use once the data is correctly entered it automatically calculates the payroll very effectively

Cons

What I miss in power pay is pro rata of no of days when an employee joins in mid of pay cycle, this calculation we have to do manually

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

Simple to use. Support feature works well.

Cons

Not many negatives or drawbacks to describe.

Pros

I like how easy it was to get payroll setup for a person who didn't have any payroll experience. The customer support is excellent and you spend very little time on hold when calling to speak with someone. It's easy to navigate once you get setup.

Cons

I didn't like how on setup I was not provided substantial enough training to know that certain codes needed to be setup on initial migration. Subsequent support calls to make changes costs extra.

Pros

The system is small but mighty ! It is great for a company that is looking to make payroll a quick and efficient task for their Payroll department.

Cons

The reports could be built out a little more offering more of a variety to make balancing a little easier.

Pros

Paperless and easy access of end year reports and payslips. And reminder when a new payslip is available.

Cons

Nothing really, the app is easy to learn and very user friendly.

Pros

PowerPay is so easy to use. The entry areas are well laid out and easy to follow/understand what is happening. I am confident I could do a crash course with someone and they would be able to use the basic features for a pay run in the same day. Payroll preview, along with the digital registers are great features, and electronic submission of ROE's to Service Canada is pretty high on my list of favourite features!

Cons

Better tracking of pay history and performance reviews would be beneficial. There is no place to enter the reasoning for a pay chance or performance reviews, so this is something we had to start doing manually with internal spreadsheets. It would also be helpful if we could view employee contact information at all times.

Pros

The software is user friendly. The ability to review the videos should you need a reminder on how to process say an ROE for Covid purposes is very useful. The functionality is seamless in the sense that the the process to review and submit payroll for salaried employees couldn't get any easier.

Cons

There aren't any aspects that I can say that I dislike about Ceridian. The only thing I would like to see if a vacation report so I would be able to pull a report on the employees current accumulated vacation days rather than manually going into each profile to verify what they have.

Pros

I have to say what I like most about the product is the people behind it. The customer service is amazing, especially as a new user, I needed alot of help processing payroll. Although I used the help menu, I usually found it quicker and easier to just give them a call. The calls are answered quickly and the reps are very knowledgeable.

Cons

If an employee is not set up on self service it is difficult to retrieve their pay stubs. A paystub report is generated for people without a self service account but I dont find the report includes all the stubs of those without their account active

Pros

The support team is amazing. They are very knowledgeable and helpful. For the most part, once you get used to the program it is reasonably straight forward to use. It does ROE's and T4s which is fantastic! I like the ability to have the benefit deduction to come off only the first pay run and having the permanent values. I have been able to do some customizing to make the reporting better for my needs.

Cons

You can't do anything until you have a pay run open. I would really really like to be able to set up employees, and look at and edit (e.g. rates, benefits, direct deposit) without having to open a pay run. That is the biggest flaw of the program. The ROE portion is also problematic. When you do something wrong it just tells you it didn't generate the ROE but doesn't give you a reason why. Additional guidance and error reporting would be good.

Pros

I like how Powerpay can do everything I want - track salaries and benefits, process payroll, provide reports, provide ROE and T4 etc. It's a user-friendly product that makes payroll easy to administer. I also really appreciate their phone support - it's very quick and easy to call in, wait times are short and Ceridian phone staff always answer my questions. Powerpay makes my life easier, a very effective product that I have recommended to others and one that I will continue using in the future. They also offer a good variety of training and support classes.

Cons

It can be daunting to learn the product. There are a lot of menus and I feel they could be consolidated and better organized. Once you learn where everything is, it's easy to use the product.

Pros

Easy to use software, integrates easily with payroll processes easily, customer support is one of a kind. They will walk you through any payroll questions.

Cons

None. I will never change payroll software.

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

I acn easily navigate to generate payroll. Also to look up the emplyees history dating back 7 years is easily done. Ceridian submits to CRA the deductiona and it always balances with the CRA amounts every year.

Cons

There is nothing i do not like about the ceridian siftawre. i have been using it over 20 years

Pros

Payroll processing can be a time-consuming process for a small finance/admin team. Ceridian is easy to use and most importantly have a great support team to walk you through events that do not occur on a regular basis, whether its a new hire or termination, ROE, or update.

Cons

No dislikes with Ceridian software. Very satisfied customer!

Pros

It's very easy to learn how to use. It does take a bit to understand it, but once you've been using it for years, like we have, it's a fantastic service.

Cons

There are sections I wish were more accessible without having to start a new run. But Customer Service is usually pretty quick and very helpful

Pros

The Powerpay feature makes payroll processing a breeze and the customer service is exponential. Amazing experience and have been a loyal Cerdian customer for 5+ years

Cons

Employee Profiles are somewhat limited with information

Alternatives Considered

Reasons for Choosing Dayforce Powerpay

Switched From

Reasons for Switching to Dayforce Powerpay

Pros

This product is easy to use - in both accessing the program, accessing reports and the data entry. When having to pull a report, it is easily found and parameters are easily set. Easily read reports help me analyze my payroll as well as make it easy for me to enter the data into my accounting software.

Cons

Sometimes setting up an employee for self-service functions is a little clunky.

Pros

I like that I can input various types of income (hourly, salary, various salareis) and it is presented clearly on the employee pay stub.

Cons

It is sometimes difficult to figure out how to use a function for the first time- it could be more user-friendly.

Pros

Rapid entry is incredible in Powerpay, Self-Service makes things very easy and efficient (we used to manually send out paystubs & T4s), and the Excel journal entry has made our processes much better!

Cons

I wish I could copy cells in Excel and paste them directly into the rapid entry screen without having to sign up for a premium product. I also wish that the Department / Distribution setup went up to 4 digits instead of just 3 (0 - 999).

Pros

Powerpay makes payroll processing quick and easy. Suitable for people with little to no payroll experience or legislation knowledge. Ceridian provides up to date legislation change notices so you are always in compliance.

Cons

New hire page is separate from direct deposit page. Should be integrated as they are always done at the same time.

Pros

Powerpay automate payroll, HR and benefits for employees.It track time and attendance to ensure employees are paid for what they’ve worked for.

Cons

This HCM program has a lot of features, even I haven’t explored all.

Pros

Its easy to use. Lots of learning modules available to learn the system. Able to review payroll before it is submitted

Cons

Only able to pull limited reports, have to pay to get automatic reports

Pros

I cannot express enough how easy Powerpay has made it to complete annual reports and complete payroll on time. New employees has no trouble on-boarding and getting setup. After struggling with APD for 2 years we're happy to announce PowerPay has been perfect for our small business.

Cons

Annual reporting for taxes need to be filtered.

Pros

I have worked with Ceridian in a previous position with a national company that used the Workforce management component as well. When I needed to source a payroll company for the organization I now work for Ceridian Powerpay was an easy choice. The transition from the existing pay system to Powerpay was seamless for our employees. The implementation of the program was an easy process with the assistance of the support team. It is very user friendly and provides us with all elements we need through the ability to customize. I like that it is easy to access from anywhere, including a mobile device.

Cons

This is an excellent product. The only comment I have for a con is that some of the reporting is not as user friendly in the way this it is laid out.
I have not encountered any issues of concern.

Pros

Powerpay has a very intuitive interface which as a result makes it very easy to use and operate for the users that also makes the training process easy and fast. This tool is also very cost-effective for our business due to which there is no such financial burden on our organization due to software. I am highly satisfied with their customer service that is extremely helpful but it is needed very rarely as the product is efficient enough. It has made the lives of users easy by customizing all the payroll needs be it commissions or be its deductions. This software has a very simple payroll process that requires minimal to zero manual work that even includes some payroll runs.

Cons

Whenever I wanted to make some changes in the product I couldn’t independently do it and it always needed some support from the product. I just wish that the reports in the software were slightly more vigorous because these are not really useful for the business.

Pros

ease of use and the customer support. every time we call customer support always very helpful.

Cons

each add on is additional cost - for some of the other modules.

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

I love that its easy to use and if I am stuck I can call the 1-800 number and someone friendly and knowledgeable in North America is there to help. Unlike ADP where your call gets directed to Malaysia or some other place. Just ahead up, if you outsource to save costs we will be leaving... just saying...

Cons

I dont like that if a employee is terminated and you need to look them up later in another calendar year that there is no support for this or a way you can access this data. This is my biggest frustration with powerpay. I want powerpay to save my records data, not me.

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

Powerpay is very easy to use as a payroll system. The information is inputted and the system does the rest! The reports are generated automatically and are available at any time. If ever there was support needed, questions were answered quickly and efficiently and problems were solved! Another benefit that is appreciated is the email reminders we receive a day before payroll is due for submission. If there happens to be a holiday interfering with regular schedules, we are made aware well in advance and therefore do not miss any critical deadlines. We have been using this company for our business since opening in 2010 and would recommend it to anyone looking for a solution for their payroll needs!

Cons

The software often provides updates regarding taxation changes or government incentives that may be useful to your organization. The updates received include reports for every province rather than just ones that pertain to our region. It can be time consuming sifting through the updates to find the ones that pertain to your company specifically.

Pros

Easy to use
Allows to ensure payroll remittances to Quebec & Feds are done accurately & on a timely basis
Streamlines year end processes thereby allowing labour savings - i.e hours spent setting up T4S releve 1s

Cons

self service portal - we get charged for portals that are not used by inactive employees/contractors
the onboarding process with the transfer of old information to the new platform was onerous & customer support was not that knowledgeable
Fees are high,in general

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

It is very easy to use. Training that I got from Powerpay was seamless, the associates are very knowledgeable

Cons

It is not easy to pull reports. If you find a report there's no filter. You have to extract the whole thing and filter it yourself that way

Pros

PowerPay is an extremely intuitive and easy to use platform for those of whom payroll is not a full-time job. It takes care of most (if not all) of the legislative updates and guides you through on-boarding and off-boarding staff. Linked to Ceridian's DayForce, timesheets are automatically loaded and I rarely spend more than 30 minutes every second week doing payroll.

Cons

I can't name anything that I dislike about the software. Oh, it doesn't calculate anniversary dates - I can report on when folks were hired, but it doesn't say how many years they have been on board. I get that from DayForce, though.

Pros

Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.

Cons

It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.

Pros

The powerpay system departs from using codes all the time coming from INSYNC. The user interface is very friendly and easy to use.

Cons

Reporting is not as extensive and cannot be used as a replacement for a proper HRIS. Thus I use Dayforce for most basic reports and powerpay just for Payroll reports.

Alternatives Considered

Reasons for Choosing Dayforce Powerpay

Reasons for Switching to Dayforce Powerpay

Pros

Roll out of the software is straight forward. The setup team gave me the tools to enter and roll out the payroll seamlessly. No issues.

Cons

No issues or complaints. No suggestions.

Alternatives Considered

Pros

Generally I find the Power Pay application is well laid out and easy to understand. I have used the PowerPay software for + 12 years, and the most recent update or change was easy to follow and understand.
If an error has occurred with your work on a tab you are always warned that the page contains an error and that you cannot proceed until the error has been corrected. The software is truly customer oriented and the sequence of order of applications is easy to follow.

Cons

I do find the internal HR reports are very general in nature and have seldom used them to assist with employee lists.

Pros

We switched from another payroll company a year ago and have been extremely happy with Powerpay. I have control over inputting the payroll information and there are several built-in checks to make sure that no mistakes have been made. When in doubt, I know that I can call Ceridian to find out what to do. Everyone I have spoken with has been very knowledgeable and helpful. The payroll reports are clear and easy to read and use. From beginning to end, Ceridian's Powerpay takes the stress out of payroll.

Cons

The onboarding process did have a few, very minor issues but we were able to resolve those very quickly and easily.

Pros

Easy integration from start to finish for a new company. I also had the experience of changing products and the integration and transition was easy. Clean templates. Easy to find what you are looking for. Easy to use the applications and great resources to use withi the application

Cons

Would like the ability to look at employees without having to open a pay period

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

We use Powerpay and have for a number of years. For a small seasonal company like ours, it is very easy for me to submit payroll from anywhere I have access to a computer. It also great to have ROE, t4's and year end completed so easily. Knowledgeable staff make it easy when your have a question or problem.

Cons

Being seasonal it would be easier if we could maintain somewhere the info for our workers who return every year. If we could recall them by their employee number, it would save a lot of extra work.

Pros

The customer support is top notch, and it is cost effective

Cons

Could have more useable report.
Things as simple as staff lists, employee birthday report for celebrating specials events, Years of service for celebrations, ect.

Pros

I love how easy it is to use and, if I have a problem, the support staff are terrific. It is very well priced as well. It is a manageable option for small businesses.

Cons

I would like to see little helpful tips come up when you hover over a heading or title. It would be nice to have small instructions or explanations in areas that will save me having to call in with a small/minor question.

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

This software is user friendly and well mapped out hence easy to navigate the site. Any updates including the Government updates are available hence I can always make sure that I am dealing with the most up-to-date information. This software comes with an excellent customer service, available on the phone during the office hours. I have not yet had a 'hung' calls nor getting an agent who could not guide me.

Cons

There are very little to none negative opinions on this software. I have not had any negative experiences with this software as of now.

Pros

I really appreciate the rapid entry, it is quick easy and convenient. I also like payroll preview reports, they are easy to review before submissions.

Cons

I wish I could modify employee profiles outside of a pay period.

Pros

I have been using Ceridian software (powerpay) for many years now and I really like the ease of use with it. It is easy to set up new employees and it is easy to get payrolls processed. If I need to make any changes, I have no problems doing that either.
The reports are excellent (other than my comments below) and I particular like the year-end reports which are quite easy to read and have the information necessary.

Cons

The new version of Powerpay is a bit more cumbersome in terms of scrolling down to the bottom of the screen to get to the next page. It takes me longer to get through the pages. I also wish that there was better reporting - for instance I can't pull up a list of employees who have been terminated and I cannot pull up their Records of Employment without knowing exactly when they left and then finding the report in the Payroll reports section.

Alternatives Considered

Reasons for Switching to Dayforce Powerpay

Pros

The software is intuitive and easy to use.

Cons

I have not found any drawbacks to the software.

Pros

This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work !

Cons

The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again.

Alternatives Considered

Reasons for Switching to Dayforce Powerpay