About Meddbase

Meddbase, acquired by Cority Software in 2025, is a fully-secure and scalable healthcare management solution, designed with healthcare experts over two decades to improve efficiency, security and patient care. Meddbase gives peace of mind with world-class security; HIPAA compliant, EU GDPR compliant, ISO27001 certified and SOC2 certified, and is securely accessed from any web-enabled device, anywhere at anytime. Accommodating business models ranging from small practices to global enterprises Meddbase is solving growing challenges covering; booking, clinical, billing, communications, analytics and support modules. The multi-layered system is tailor-made to meet each customer’s unique requirements and prides itself on providing a personal solution. The Booking Module – Improve the patient experience with faster bookings, meaningful data analysis, and easy to use portal The Clinical Module – Deliver a patient-centric experience which is integrated, scalable, and flexible The Billing Module – Solve financial challenges and increase profitability The Communications Module – Increase efficiency by staying in touch easily The Operations Module – Reduce risk, save time and simplify your internal workflow The Analytics Module – Unlock insight by taking control of your data The Support Module – Feel supported at every step with our hands on approach Meddbase is focussed on providing product support that exceeds industry standards. Support response times are 83% faster than the industry average, and the customer satisfaction rating is 97%. Customers have direct contact with the support team and can also access the Meddbase Helpdesk with articles, advice, and troubleshooting. Using role-based security for seamless digital collaboration, Meddbase improves connectivity and productivity within all areas of healthcare management. Workflows are automated, simplified, and expedited. The open API gives you unlimited interoperability options with existing systems and processes, Meddbase has worked on 50 integrations and counting. The team of data experts have extensive experience in migrating data from a wide range of clinical systems, including DGL Practice Manager, Crosscare, Lumeon, TM2 / TM3, and many more. The goal is to make the transition to Meddbase from your existing system stress free and uninterrupted. Meddbase integrates with Xero, eFax, healthcode, Pathology Labs, PhysioTec, Opayo (SagePay) and Telemedicine allowing you to work seamlessly with your existing tech stack
Meddbase Software - Meddbase - Product
Meddbase Software - Meddbase Feature Example - Case Management
Meddbase Software - Meddbase Feature Example - OH Portal
Meddbase Software - Meddbase Feature Example - Health Screen Reports
Meddbase Software - Meddbase Feature Example - Health Surveillance
Meddbase Software - Meddbase Feature Example - Reporting Dashboard
Meddbase Software - Meddbase - Product - thumbnail
Meddbase Software - Meddbase Feature Example - Case Management - thumbnail
Meddbase Software - Meddbase Feature Example - OH Portal - thumbnail
Meddbase Software - Meddbase Feature Example - Health Screen Reports - thumbnail
Meddbase Software - Meddbase Feature Example - Health Surveillance - thumbnail
Meddbase Software - Meddbase Feature Example - Reporting Dashboard - thumbnail

Meddbase pricing

Meddbase does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Meddbase Reviews

Overall rating

3.8
Write a Review!

Feature rating

Value for Money
2.7
Functionality
3.7
Ease of Use
3.8
Customer Support
4.2
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All Meddbase Reviews

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5 reviews
Mick
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/03/2023

Fantastic Product

Excellent - Overall it a fantastic product that can be configured to accommodate a complex network of clinics and customer requirements.

Pros

Meddbase is a mature product that has been developed over decades and this is apparent in the huge range of functionality that it offers.

Cons

There are some global settings which can only be set to either apply to all clients or no clients, having a choice is often more appropriate as one size rarely fits all.

Response from Medical Management Systems

Thank you for such positive comments. We are thrilled that you view Meddbase in this way. We are always looking for ways to improve our product and your feedback will be taken into consideration for future updates. Thank you

Replied 14/06/2023
Jack
  • Review Source
Value for Money
0
Features
0
Ease of Use
5
Customer Support
5

4.0
Reviewed on 3/02/2010

Online Patient Record System

I would recommend this product to anyone running a medical practice

Pros

MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, supports our medical billing needs and invoices, prescription details and SMS and email services.

Cons

If your broadband goes down it can mean you are without service until you connect your 3G card or backup line. But this time is minimal

Nick
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
2
Customer Support
5

3.0
Reviewed on 9/02/2024

Has all the potential, however check it is right for you

Mix emotions, has all the potential to be great and all the features. however time commitment was not explained to us and the day-to-day usability didn't suit us. However, the support and meddbase ability to help, listen and change is very good. For the right business, this would be a very good system.

Pros

the ability to save admin time with tagging features in forms and letters. The customer support is great and the Meddbase listen and take on board changes and feedback

Cons

The set-up process is hands-on and not explained in the sales process. the general usability around the system is clunky. However Meddbase are listening and changing, however too late for use and we ended before go live

Alternatives Considered

Pabau

Reasons for Choosing Meddbase

To help save admin time - However we stopped meddbase during set up and went back to cliniko

Switched From

Cliniko

Reasons for Switching to Meddbase

The support from Pabau during sales process was lacking
Jack
  • Review Source
Value for Money
0
Features
0
Ease of Use
5
Customer Support
5

4.0
Reviewed on 3/02/2010

MedDBase Medical Billing and patient record system

i would reccomend this product

Pros

MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, medical billing, invoices, prescription details and SMS and email services.

Cons

If you broadband goes down it can be an issue

Paul
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

3.0
Reviewed on 12/06/2023

Experience

Too small for them to care.

Pros

It’s robust, and lots of storage. After getting used to it it gets easier but I don’t know if that is a pro.

Cons

User friendliness - non app based. Tried to integrate healthcode but no one really knew what they were doing.

Response from Medical Management Systems

Hi Paul, thank you for your feedback and honest review.

We appreciate your positive comments about the robustness and storage capacity of our product.

We're sorry for any difficulties you encountered with user-friendliness, integrating Healthcode, and the lack of app-based interface. We're constantly working to improve our user experience, and your feedback will be taken into consideration for future updates.

We value your business, and we hope to improve your experience with our product. Our account management team have been in touch with you so we can address your concerns further.

Thank you

Replied 14/06/2023

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