--- description: Review of RepairShopr Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RepairShopr | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Computer Repair Shop Software](/directory/4243/computer-repair-shop/software) > [RepairShopr](/software/38543/repairshopr) # RepairShopr Canonical: https://www.softwareadvice.co.nz/software/38543/repairshopr Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/38543/repairshopr?page=2) > RepairShopr is designed to help businesses manage ticketing, invoicing, point of sale (POS), CRM and marketing operations. It is designed for computer repair shops, plumbing businesses, auto repair, watch repair, HVAC service and painting contractors. Key features include a customer web portal, ticketing and invoicing, estimation tools and inventory management. RepairShopr’s CRM tools enable users to manage a contact database, take notes, maintain histories of emailed invoices and billing summaries, track customer credits and create barcodes. The RepairShopr customer portal allows customers to check service statuses and invoice histories, as well as approve or decline estimates. The inventory management module offers batch tracking, return tracking and vendor information. The POS system provides automatic charge calculation, manages multiple cash registers, supports barcode scanning and integrates with the inventory module. RepairShopr offers integration with Stripe, Paypal, Authorize.net, Quickbooks, Google Calendar and more. > > Verdict: Rated **4.4/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 128 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Servably - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$59.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: This price is subject to change. For the most up-to-date pricing please visit https://www.repairshopr.com/pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcode/Label Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Catalog Management - Commission Management - Contact Database - Contact Management - Contract/License Management - Customer Accounts - Customer Database - Customer History - Customer Management - Customer Portal - Discount Management - Dispatch Management - Document Storage - Electronic Signature - Email Management - Email Marketing ## Integrations (26 total) - Descartes ShipRush - Domo - Dropbox Business - Flowroute - Formstack Forms - Google Calendar - IT Glue - Kabuto - Mailchimp - Microsoft 365 - Microsoft Teams - N-central - PayPal - ShipStation - Slack ... and 11 more integrations ## Support Options - FAQs/Forum - Phone Support - Chat ## Category - [Computer Repair Shop Software](https://www.softwareadvice.co.nz/directory/4243/computer-repair-shop/software) ## Related Categories - [Computer Repair Shop Software](https://www.softwareadvice.co.nz/directory/4243/computer-repair-shop/software) - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) - [Jewelry Store Management Software](https://www.softwareadvice.co.nz/directory/36/jewelry-pos-software/software) ## Alternatives 1. [RepairDesk](https://www.softwareadvice.co.nz/software/30973/repair-desk) — 4.7/5 (244 reviews) 2. [RepairCMS Ultimate](https://www.softwareadvice.co.nz/software/523865/RepairCMS-Ultimate) — 5.0/5 (6 reviews) 3. [Orderry](https://www.softwareadvice.co.nz/software/162922/orderry) — 4.7/5 (35 reviews) 4. [Repair Spots](https://www.softwareadvice.co.nz/software/231346/repair-spots) — 5.0/5 (5 reviews) 5. [RO App](https://www.softwareadvice.co.nz/software/416106/remonline) — 4.5/5 (11 reviews) ## Reviews ### "Best Computer Repair Software" — 5.0/5 > **Manny** | *10 February 2018* | Recommendation rating: 9.0/10 > > **Pros**: User friendly client repair tickets cloud console. You can be up in running in minutes. This is a great company with a lot of potential that cares. I put a suggesting for them a year ago and they did good by providing a mobile version for technicians. You can setup 2 step authentication, so your documents are secure. Company keeps on adding new things to their product and I am amazed every time I use the product on how far they have gone. > > **Cons**: Company looks like is heading into the mobile market. Although you can still use the console to repair tickets, the company is definitely moving in that direction and hope that they don't concentrate all their efforts in one market. Besides that I have no compliant's as a standard user for over 3 years. > > Was able do service tickets on the go and could easily re-order parts and charge clients for visits. It's a simple paperless process and it's worth every penny. Great for small business owners. ----- ### "Not just for Retail Computer Shops" — 5.0/5 > **Charissa** | *2 March 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The integration with other programs makes this unstoppable\! This ties a CRM to your POS to your ticketing system. Being able to integrate all of these makes this system one of the most powerful I've worked with. It doesn't feel overbearing either. I worked with Kaseya BMS and Connectwise and both of those felt like beasts. This took a lot of key elements that those two systems have and brought them down to a retail level at a price that all companies should be able to afford. One of the best parts is that they are always integrating new features and squashing bugs. I was always amazed at how often new useful tools were being added. I'm pretty sure they don't have a huge team, but it felt like there must be hundreds of them with what was being accomplished. > > **Cons**: Integration with Quickbooks Desktop is limited, but Quickbooks online is excellent. I wish it had the ability to map out locations to dispatch technicians too. It will track where your clients are at, but if you are trying to schedule multiple field techs, it would be ideal if you could see specific open tickets on a map (Maybe ones labeled "Onsite") and then be able to assign them to technicians based on location. > > If you track inventory, deal with repair tickets, and need to keep up with marketing to your client base, then this is unbeatable. When I was operations manager for a Retail and B2B MSP we switched our retail side from Connectwise to Repairshopr and it was like night and day. It connected quicker, gave us access to our inventory, integrated with Quickbooks online, and gave us custom-ability to really make it fit our business model. As operations manager I was able to build this around our existing processes and make it flow seamlessly. I now have moved to a telecom that could benefit from this, and the only reason I haven't switched are the two cons I listed. Both of them are offered by Quickbooks own ticketing system. Don't let their niche market of Retail ISP shops fool you. I've heard of this being integrated into auto shops and other mechanical fields. If you are in a business that dispatches any sort of technician, then this is the product you need. ----- ### "5, 4, 3, 2, 1, this product is going downhill" — 2.0/5 > **Burton** | *9 April 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: When it works it’s pretty good. If you are comfortable using all your own sms and email notiications you will probably be happy. I used this software for nearly 5 years but am now switching > > **Cons**: The continued failure of the program features and the inability of you to either fix the problem and/or find dependable 3rd party providers has pushed us to find a new service. It has cost us lots of money as well as customers and tarnished our reputation and all you ever say/do is blame third parties. Never a real apology or any money refunded for the service not functioning as it should. Over the last 16 months multiple issues with not being able send SMS or emails. Always. 3rd party issue. The fail to take responsibility for them selecting these partners. The Cherry on top is that I am canceling my service and they are going to charge me for an additional month because of the required 30 day notice. I understand this is the contract and agreement but it seems now that this is the only thing in the last 16 months you have done a good job administering is the taking of my money. If you are still with the service I wish you good luck. If you are not with the service, be cautious. > > This service continues to slide down in its quality. Customer service not great. Not as flexible and customizable as it says it can be. ----- ### "A fantastic single pane of glass for repair shops" — 5.0/5 > **Sean** | *24 March 2018* > > **Pros**: Simplicity to use and setup. The help documentation is well written and easy to follow, and support was always prompt and followed up. love the integrations, with my accounting package, office 365 and a host of others. Sames me lots of time producing invoices and always great to refer to customer history and documentation with the Wiki. > > **Cons**: For running an after-hours computer repair business it can sometimes be hard to justify the monthly expense for the few jobs a month I do, but the time savings alone often make up for it. I would be happier with a reduced priced option to sacrifice some features such as the Marketr feature or leads feature. ----- ### "Great Foundations loads of potential\!" — 5.0/5 > **Clifford** | *3 April 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The GUI is nice and easy despite the Americanisms, automated most of our work flow, ticketing and stock control. Made good use of current integrations. > > **Cons**: Contracts section is not what you think it is, some integrations need to be development and worked on. > > After 5 years of searching and using various different CRMs, PSAs etc.... we landed on RS and have not looked back. Being a retail store it ticks 95% of all our needs. With previous systems we have several dashboards or other portals to login to achieve the experience we wanted. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/38543/repairshopr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/38543/repairshopr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data