--- description: Review of MineOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MineOS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Data Privacy Software](/directory/4523/data-privacy/software) > [MineOS](/software/384321/mine-privacy-portal) # MineOS Canonical: https://www.softwareadvice.co.nz/software/384321/mine-privacy-portal Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/384321/mine-privacy-portal?page=2) > The first business platform that is dedicated to data privacy operations while placing consumers and UX at the center. - Fastest DSR and DSAR facilitation flow in the market. - AI-powered discovery, control \& data type classification of data sources. - Instantly reduce privacy risks and get peace of mind. - No-code integrations with your company's data sources - Simplify compliance with privacy regulations such as GDPR, CCPA, and more. > > Verdict: Rated **4.3/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 20 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mine ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: The free-forever plan includes: 5 Evidence backed requests a month, Identity Verification, Privacy Center, Email Forwarding, Up to 2 Seats - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Compliance Management - Configurable Workflow - Consent Management - Customisable Branding - Customisable Reports - Customisable Templates - Data Classification - Data Discovery - Data Governance - Data Mapping - Data Masking - Data Security - Data Subject Requests (DSR/DSAR) - Data Visualisation - GDPR Compliance ## Integrations (36 total) - Airtable - AppsFlyer - Chargebee - Cloudflare - Customer.io - Firebase - Fullstory - Google Analytics 360 - Hotjar - HubSpot CRM - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - Intercom - JIRA Service Management ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Data Privacy Software](https://www.softwareadvice.co.nz/directory/4523/data-privacy/software) ## Related Categories - [Data Privacy Software](https://www.softwareadvice.co.nz/directory/4523/data-privacy/software) - [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software) - [GDPR Compliance Software](https://www.softwareadvice.co.nz/directory/3848/gdpr/software) - [SaaS Management Software](https://www.softwareadvice.co.nz/directory/4346/saas-management/software) - [Data Governance Software](https://www.softwareadvice.co.nz/directory/4158/data-governance/software) ## Alternatives 1. [Pandectes GDPR Compliance](https://www.softwareadvice.co.nz/software/355341/gdpr-compliance-center) — 5.0/5 (55 reviews) 2. [iubenda](https://www.softwareadvice.co.nz/software/302661/iubenda) — 4.7/5 (190 reviews) 3. [Cookiebot CMP](https://www.softwareadvice.co.nz/software/335656/cookiebot) — 4.3/5 (52 reviews) 4. [Sprinto](https://www.softwareadvice.co.nz/software/339129/sprinto) — 4.7/5 (86 reviews) 5. [Scrut Automation](https://www.softwareadvice.co.nz/software/514978/Scrut) — 4.9/5 (138 reviews) ## Reviews ### "Easy to fulfill & track privacy requests" — 5.0/5 > **Tal** | *15 January 2022* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: My company uses Mine for its entire privacy operations. It's simple and easy to handle incoming deletion requests (the automation and integrations are fantastic, I have no idea why we did it manually before). UI is fantastic, every member of our team loves using this platform\! The dashboard shows everything my boss needs to demonstrate compliance and to track our performance. > > **Cons**: Umm, I can't think of anything I dislike so far. Everything is straightforward. Maybe more depth into the reports would be superb > > We mostly use Mine for automatic DSR/DSAR visibility \& fulfillment. So mostly, Mine helps us solve time-wasting. With Mine PrivacyOps we save tons of hours every week (instead of handling our privacy operations manually - everything is now automated). ----- ### "Mind-blowingly easy & fast to setup and implement" — 5.0/5 > **Verified Reviewer** | *19 January 2022* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: I’ve used 2 other “old-school” vendors for our privacy ops before, and the difference is night and day compared to Mine. First, the initial setup. Oh my gosh, the setup. With Mine it’s SELF SERVE which means I first onboarded in the middle of the night without speaking to anyone. With other solutions, we had to make at least 5 zoom calls before we could access their platforms, and the implementation took about a month. With Mine? I was ready to go within 3 minutes. Second, their support team. Mine is AAA when it comes to customer care. They answer anything in 2 minutes, with tailor-made solutions and practical info. The previous vendor we had here for privacy ops directed me to their lousy “Help Center” articles every time I needed support. Of course, those articles have never (even once) been useful. Third, innovation. This is actually the biggest one. Mine is a startup, and it’s an advantage for them (and for us, as their clients). They do everything really quickly, release new versions literally every week, and are attentive to their clients specific needs. > > **Cons**: - The reports aren’t as detailed as I would like, but I know it’s being updated soon. - The data mapping insights page works most of the time but not always. By refreshing the page it suddenly works. - Sometimes there are new privacy requests and later, when they’re completed, you might receive additional email about it and the other agents in the company don't understand what happened. This one actually happened for us a while ago (6 months ago) and I think it’s solved now since it doesn’t happen any more. ----- ### "AWFUL CUSTOMER SERVICE" — 1.0/5 > **Dee** | *18 July 2025* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Zero. No one answers emails unless its a sales email. Apparently there is a minimum of 100 characters fro the Pros but I don't have anything nice to say unfortunately. > > **Cons**: Doesn't work. I have been contacting them since March 2025 - 129 days ago. There is a an issue with our dashboard and there is literally no one to talk to. Help center is no help at all. They've removed their chat facility. The only way I managed to speak to anyone was to set up a sales call which they confirmed in a flash. When I spoke to the sales person I explained my issue and asked for an email. I have been sending emails daily and NO ONE HAS REPLIED ONCE. > > Awful, awful experience. No human to talk to unless it is sales and about making money from you. Not Customer Service. ----- ### "Innovative" — 5.0/5 > **Rozi** | *11 January 2022* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: -Very easy onboarding -Three-clicks privacy requests fulfillment -Integrations with everything we have -No need to understand regulations to handle the data privacy > > **Cons**: -Bulk operations could be improved. If we have many tickets with the same sources etc - we want to be able to fulfill them all at once -They can add more templates for replying users (so that we won’t sound monotonic) ----- ### "One of the best privacy management platforms I've used in a long time" — 5.0/5 > **Verified Reviewer** | *20 December 2021* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Easy DSR fulfillment. No-brainer solution (no headache and long flows). Every request takes us 2 minutes now (before: could be hours). It's exactly what we needed for our team: fast and no-code integrations to delete data from all services (Mailchimp, Intercom, Zendesk, Hubspot, Customer.io, and more) with a click. We're a huge organization, and my team (10 teammates) needed a small solution to handle data subject requests fast. Using our usual solution was a nightmare - laggy, too many useless features, not suited for our needs. Then we found Mine in one of the DSRs we received and we're so happy we gave it a try. > > **Cons**: The initial lift to get Mine up and running smoothly in an automated fashion was daunting in our organization since we had to pull a lot of strings (who has access to XX?? who can give us admin permission to Y?). It was not fun at all, but once everything was set up - we were pleased. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/384321/mine-privacy-portal?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/384321/mine-privacy-portal) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data