---
description: Review of Smice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smice | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Task Management Software](/directory/1412/task-management/software) > [Smice](/software/384202/smice)

# Smice

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> Smice is a customer experience assessment platform that offers a mobile application for conducting mystery shopping and internal audits. It includes a dashboard to analyze results. It allows coaches and area managers to document field visits and conduct coaching sessions. The online platform enables organizations to prepare or maintain certifications related to quality, corporate social responsibility (CSR), hygiene, and more.
> 
> Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 51 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smice

## Commercial Context

- **Starting Price**: €39.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, English, French, German, Italian, Russian, Spanish
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan and 159 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Assessment Management
- Audit Management
- Audit Planning
- Audit Trail
- Change Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard Creation
- Data Connectors
- Data Visualisation
- Document Coding & Control
- Document Management
- Forms Management
- Incident Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software)

## Related Categories

- [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software)
- [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software)
- [Quality Management Software](https://www.softwareadvice.co.nz/directory/420/quality-management-software/software)
- [EHS Software](https://www.softwareadvice.co.nz/directory/4673/ehs/software)
- [Audit Software](https://www.softwareadvice.co.nz/directory/4188/audit/software)

## Alternatives

1. [SafetyCulture](https://www.softwareadvice.co.nz/software/113670/iauditor) — 4.6/5 (253 reviews)
2. [QT9 QMS](https://www.softwareadvice.co.nz/software/152728/qt9) — 4.8/5 (117 reviews)
3. [Cority](https://www.softwareadvice.co.nz/software/440912/medgate) — 4.4/5 (106 reviews)
4. [FORM OpX](https://www.softwareadvice.co.nz/software/134569/form-com) — 4.5/5 (36 reviews)
5. [HSI Donesafe](https://www.softwareadvice.co.nz/software/87530/donesafe) — 4.7/5 (80 reviews)

## Reviews

### "Easy and important tool" — 5.0/5

> **Yordany** | *27 February 2023* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Easy managing all the service in the organization
> 
> **Cons**: I believe the tool is easy but is necesary to add more language for the traductor.
> 
> Every month I can check the follow of all manager and compare with my general evaluation fot to putin practices diferent action plans

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### "very helpfull" — 5.0/5

> **Kevin** | *3 March 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: it very usefull like a guide on our phone everywhere we go it always with us
> 
> **Cons**: it take a little bit more time to loading
> 
> it very nice, to make me remind always what is my standard

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### "Good Concept and Ease of Use" — 3.0/5

> **Gareth** | *2 March 2023* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: I am the end user, so if the person in your company has implemented and prepared the questionnaires well, it is a great tool.
> 
> **Cons**: That I need to provide comments on everything. And if a section does not apply to me, It will not register 100% complete.

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### "A great help to secure proper audits" — 5.0/5

> **Brijesh** | *15 July 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: We initiated a practice of requesting our partners to utilize Smice regularly for auditing their facilities and reporting the results. Right from day one, Smice demonstrated itself as an incredibly valuable tool.
> 
> **Cons**: While Smice offers numerous advantages, there is one drawback to consider: It takes a while to open
> 
> To be honest, my overall experience with smice has been highly positive.

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### "Review Smice Brazil" — 4.0/5

> **Kezia** | *22 February 2023* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: ease of communication with other sectors of the same application use.
> 
> **Cons**: It takes a long time to open and only works with internet.
> 
> I'm a hotel manager. I use the application on a weekly basis to check the list and monitor the areas of the hotel.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/384202/smice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/384202/smice> |
| en | <https://www.softwareadvice.com/compliance/smice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/384202/smice> |
| en-GB | <https://www.softwareadvice.co.uk/software/384202/smice> |
| en-IE | <https://www.softwareadvice.ie/software/384202/smice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/384202/smice> |
| fr | <https://www.softwareadvice.fr/software/384202/smice> |

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