---
description: Review of Apizee Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Apizee | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Apizee

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> A visual aid platform called Apizee enables field users to communicate in real time with distant agents or specialists during inspections, assessments, diagnostics, and support procedures. Real-time video feeds from a smartphone, tablet, linked device, or external device are shared by field users with the expert.

Experts can freeze, zoom, and share drawings while taking quick screenshots. Inspection reports are complemented by recorded media.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Apizee
- **Founded**: 2013

## Commercial Context

- **Starting Price**: €50.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Audio/Video Conferencing
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export

## Integrations (5 total)

- Diabolocom
- Eloquant
- Kiamo
- ServiceNow
- Talkdesk

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Cloud Communication Platforms](https://www.softwareadvice.co.nz/directory/4386/cloud-communication/software)
- [Screen Sharing Software](https://www.softwareadvice.co.nz/directory/4402/screen-sharing/software)
- [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews)
2. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews)
4. [CallHippo](https://www.softwareadvice.co.nz/software/80310/callhippo) — 4.4/5 (680 reviews)
5. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)

## Reviews

### "Utilisation Apizee" — 5.0/5

> **Christian** | *5 February 2024* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: Les fonctionnalités de pointage et de prise de photos
> 
> **Cons**: Les latences dus au réseau téléphonique.

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### "Simple et fiable \!" — 5.0/5

> **Jerome** | *26 January 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Grande facilité d'utilisation pour notre métreur et notre client. Il n'est pas nécessaire de faire d'installation sur le smartphone du client. L'équipe Apizee nous a accompagné des tests à l'intégration finale.
> 
> **Cons**: Aucun problème d'utilisation ne nous a été remontés. Il manque peut être une fonction de prise de mesures par vidéo.
> 
> Apizee nous sert à réaliser des chiffrages de travaux à distance, pour nos clients particuliers et nos bénéficiaires d'assurance.

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### "Apizee : une proximité augmentée" — 5.0/5

> **Verified Reviewer** | *22 September 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Facilité d'utilisation par les collaborateurs 
Diagnostic technique plus précis = gain de temps pour la prise en charge = satisfaction locataire améliorée
L'utilisation de cet outil permet d'éviter certains déplacements = plus de disponibilité pour les collaborateurs
> 
> **Cons**: RAS - nous n'avons pas rencontré d'inconvénient à ce jour dans notre utilisation quotidienne à partir du moment où nos interlocuteurs ont du réseau.

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### "Solution performante à forte valeur ajoutée" — 5.0/5

> **Aurore** | *21 April 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Nos conseillers ainsi que nos clients apprécient la rapidité et l'efficacité de la solution. Elle aide au diagnostic des problématiques de nos clients, accélère la résolution et peut éviter les déplacements de nos techniciens au domicile.
> 
> **Cons**: La gestion des rôles et droits utilisateurs pourrait gagner en flexibilité pour répondre à notre usage à grande échelle.
> 
> La solution mise à disposition par Apizee, apporte une réelle valeur ajoutée sur notre activité Technique fixe.

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### "UTILISATION COOPAIRS" — 5.0/5

> **Hugo** | *24 September 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: La solution offre une rapidité et une facilité dans l'utilisation pour nos interlocuteurs. Les problèmes rencontrés sont donc plus clair avec le visio diagnostic.
> 
> **Cons**: Rien a signaler sur ce point, la solution est facile à prendre en main pour nos agents, et les interlocuteurs en redemandent

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/383984/apizee)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cloud-communication/apizee-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/383984/apizee> |
| en-GB | <https://www.softwareadvice.co.uk/software/383984/apizee> |
| en-IE | <https://www.softwareadvice.ie/software/383984/apizee> |
| en-NZ | <https://www.softwareadvice.co.nz/software/383984/apizee> |

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