--- description: Review of Cue Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cue | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Cue](/software/383452/cue) # Cue Canonical: https://www.softwareadvice.co.nz/software/383452/cue Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/383452/cue?page=2) > Cue enables businesses to have conversations with customers on multiple digital channels with live chat and chatbots. - Chat with customers via WhatsApp, web chat, Messenger and Telegram. - Respond faster to customers with chatbots and quick reply templates. - Reduce costs chatbots can handle a high volume of queries at a lower cost. - Increase sales with real-time quoting chatbots and lead capturing. - Chatbots automate routine tasks, freeing up human agents to handle more complex queries. - Integrate systems with chatbots for better customer service. > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cue ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: South Africa, United Kingdom ## Features - AI Copilot - API - Activity Dashboard - Automated Responses - Automated Routing - Autoresponders - Canned Responses - Chat/Messaging - Chatbot - Code-free Development - Contextual Guidance - Customer Experience Management - Customer Support - Customer Surveys - Customisable Branding - Document Storage - File Sharing - For Sales/Marketing - Lead Capture - Lead Qualification ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) - [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software) ## Alternatives 1. [Chatbase](https://www.softwareadvice.co.nz/software/426065/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (336 reviews) 3. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (79 reviews) 4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (202 reviews) ## Reviews ### "Great service & excellent results" — 5.0/5 > **Richard** | *28 November 2023* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: They are extremely customer centric which is hard to find these days. We see cue as a partner to success. > > **Cons**: Nothing really, it was very simple but when there were issues both companies helped solve the issues. > > Really easy to implement and get started. When we ran into road blocks Cue was great and trouble shooting and solving the issues. ----- ### "Moved from WhatsApp service provider to Cue" — 5.0/5 > **Loreine** | *27 November 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Professionalism Constant communication and progress updates Understanding of the SA retail environment > > **Cons**: There are really no least likes that can be mentioned > > Cue is an innovative South African based company that understand the retail environment. Their WhatsApp environment brings excitement to the customer journey Their turnaround time is above the standard. ----- ### "Perfect Customer Service" — 5.0/5 > **Adam** | *27 February 2023* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Ease of use. Troubleshooting and issues are dealt with efficiently. > > **Cons**: Features are still being implemented, so some functionality is missing, but credit to Cue, these are being addressed. ----- ### "We use Cue for sales and support" — 5.0/5 > **Ryan** | *12 December 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. The team offer amazing customer service > > **Cons**: None so far for us if I am honest. The solution has worked well > > CUE has been an invaluable asset to our team. Their swift response to client inquiries is truly commendable, saving us precious time in engaging potential leads. What stands out is their adeptness in vetting clients, ensuring our sales team invests efforts where it matters most—focusing on genuinely interested prospects. CUE's efficiency in filtering out non-qualifying clients has significantly enhanced our productivity and effectiveness. Highly recommended for their dedication to streamlining the sales process\! ----- ### "Cue CRM in Higher Education" — 5.0/5 > **Adam** | *27 November 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Their product offering is great but their customer service and customisation abilities are what I really like. > > **Cons**: The pricing is linked to global currency > > It’s a partnership that has significantly helped our business. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/383452/cue?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/383452/cue) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data