---
description: Review of Roundesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Roundesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Roundesk](/software/383441/roundesk)

# Roundesk

Canonical: https://www.softwareadvice.co.nz/software/383441/roundesk

> Roundesk is a CRM solution that helps small to large businesses track customer interactions, manage user contacts, generate reports and more. Whether you are a small business, a large corporation or any other type of organization, you will certainly need to use a toll-free number for your customer service or other phone numbers. Today, there are many providers of toll-free numbers and other business telephone and customer relationship management services. Roundesk helps streamline omnichannel customer relationship management via sentiment analysis, video conferences, coaching tools and machine learning (ML).
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Roundesk

## Commercial Context

- **Starting Price**: €25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Simple, rational and fair pricing to fit customer's budget
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: Belgium, Canada, France, Morocco, Spain, Switzerland, Tunisia

## Features

- CRM
- Calendar Sync
- Calendar/Reminder System
- Customisable Reports
- Customisable Templates
- Document Storage
- Email Management
- Forecasting
- Internal Chat Integration
- Monitoring
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sentiment Analysis
- Social Media Integration

## Integrations (2 total)

- 3CX
- Odoo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1294 reviews)
5. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/383441/roundesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/roundesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/383441/roundesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/383441/roundesk> |
| en-IE | <https://www.softwareadvice.ie/software/383441/roundesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/383441/roundesk> |

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